Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Real Account Manager - DOD
Company: ServiceNow
Location: Vienna, VA
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Renewal Account Manager with 5+ years of experience. The role involves negotiating contracts, understanding customer needs, monitoring health metrics, and ensuring customer value realization. The ideal candidate should have experience in SaaS product adoption, contract renewal processes, and excellent customer management skills. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.
Senior Technical Support Engineer
Company: ServiceNow
Location: Sydney, Australia
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Technical Support Engineer. The role involves resolving complex technical cases for customers, providing exceptional support via various technologies, and mentoring junior team members. The ideal candidate will have 5+ years of customer-facing technical support, strong interpersonal skills, and technical expertise in areas like JavaScript, MySQL, and remote administration. ServiceNow values inclusivity and offers a supportive work environment. The role requires working outside of normal business hours and obtaining a Federal Government Clearance, which necessitates Australian citizenship.
Head of Product Marketing, ServiceNow.org
Company: ServiceNow
Location: Weston, MA / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Head of Product Marketing for ServiceNow.org. The role involves building a product marketing strategy for the nonprofit sector, deepening understanding of customer needs, and creating compelling value propositions. The ideal candidate will have a proven track record in B2B software product marketing, experience in the nonprofit industry, excellent communication skills, and the ability to collaborate with cross-functional teams. The role is crucial in establishing ServiceNow as a global leader in using technology for impact, particularly in the nonprofit sector.
Senior EMEA Partner Manager, ServiceNow.org, Nonprofit Industry
Company: ServiceNow
Location: Staines, United Kingdom / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an EMEA ServiceNow.org Partner Manager. The role involves developing and executing a partner strategy to support growth in the EMEA region, managing relationships with the ServiceNow Partner ecosystem, and driving co-sell/co-deliver and 'sourced' partner NNACV. The ideal candidate will have at least 4 years of experience in sales, marketing, or channel and alliance partnership management, with nonprofit experience being a plus. Success is measured by achieving sales quotas for the allocated geography on a quarterly and annual basis.
Advisory Solution Consultant - Employee Workflows
Company: ServiceNow
Location: Atlanta, GA / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant for Employee Workflows. The ideal candidate should have 7+ years of pre-sales solution consulting or sales engineering experience, or 3+ years of direct ServiceNow implementation experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs in top accounts. The company values inclusivity and welcomes candidates from diverse backgrounds.
Ad Operations Specialist
Company: ServiceNow
Location: Dublin, Ireland
Posted Dec 19, 2024
ServiceNow is seeking a dynamic Ad Operations Specialist to join their Digital Acquisitions Strategy and Operations team. The role involves providing technical support, working with internal and external teams for campaign approvals, and ensuring best practices and compliance. The ideal candidate should have 2-3 years of ad operations and digital marketing experience, proficiency in Google Campaign Manager, DV360, social media platforms, and Adobe Analytics. ServiceNow is an Equal Employment Opportunity Employer, committed to creating an inclusive environment.
Senior Technical Consultant - Customer Workflows
Company: ServiceNow
Location: Puteaux, France / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate should have at least 8 years of consulting experience, with a focus on enterprise architecture and technical roadmaps. They must possess deep expertise in field service management, understanding of customer service workflows, and proficiency in ServiceNow technologies. The role also involves pre-sales support, product collaboration, and mentoring developers and consultants.
Senior Software Quality Engineer
Company: ServiceNow
Location: Santa Clara, CA
Posted Dec 19, 2024
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform to streamline work processes. Currently, they are seeking a QA engineer for their ITOM QE organization, focusing on IT operations. The role involves maintaining automation test frameworks, designing testing strategies, and collaborating with developers. Qualifications include 4+ years of QA experience, Java programming skills, and proficiency in JavaScript, Eclipse, Jenkins, Maven, and Git.
Sr Enterprise Account Exec (Based in Thailand)
Company: ServiceNow
Location: Bangkok, Thailand
Posted Dec 19, 2024
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to connect people, systems, and processes for smarter, faster, and better ways to work. The job posting is for a sales role, requiring 10+ years of software or solutions sales experience, with a focus on developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The company values inclusivity and welcomes candidates from diverse backgrounds.
Staff Machine Learning Engineer
Company: ServiceNow
Location: Hyderabad, India
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced professional to build AI and Machine Learning solutions. The role involves collaborating with a team to develop quality software, understanding detailed requirements, and delivering high-quality solutions to users. The company values inclusivity and welcomes candidates from diverse backgrounds. The position requires 9+ years of expertise in Java or Python, OOP, Design Patterns, and knowledge of core AI/ML techniques.
Solutions Sales Executive - Creator Workflows
Company: ServiceNow
Location: Tokyo, Japan / Remote
Posted Dec 19, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster, and better work. The Solution Sales Executive role involves overseeing market success of specific product lines, supporting territory strategy, and partnering with customers for digital transformation. Qualifications include 5+ years of sales experience in a PaaS business, excellent communication skills, and fluency in Japanese. ServiceNow is an equal opportunity employer, committed to diversity and inclusivity.
Sr Enterprise Account Executive (Healthcare & Life Sciences)
Company: ServiceNow
Location: New York, NY
Posted Dec 19, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves producing new business sales revenue, developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. Qualifications include 10+ years of sales experience, experience in software or solutions sales, and the ability to understand the 'bigger picture' and promote a customer success focus. The role offers a base pay of $136,600 - $225,400, plus equity, variable/incentive compensation, and benefits.