Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Technical Accelerator Consultant - Impact - IC3-IC5

Company: ServiceNow

Location: Orlando, FL

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Consultant for its Impact product. The role involves personalizing customers' digital transformation journey on the Now Platform, delivering technical accelerators, and acting as a ServiceNow subject matter expert. The ideal candidate should have proven experience in ServiceNow development, knowledge of technical components, and experience with AI/ML technologies. The role requires excellent communication skills, customer-centric attitude, and commitment to continuous improvement and customer success.

Director, Customer Engagement Strategy and Operations

Company: ServiceNow

Location: Santa Clara, CA

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a brilliant storyteller to elevate CxO engagements, increase wallet share, and curate thought leadership. The role involves owning the customer engagement strategy, deepening strategic customer/partner relationships, and contributing to codification and sharing of best practices. The ideal candidate should have 10+ years of work experience in consulting, executive engagements, or sales, preferably in the cloud/enterprise SaaS/software industry, with a passion for storytelling and proven capability of building and leading high-performing teams.

Sr Advisory Solution Consultant - Customer Industry Workflows

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The Specialist Solution Consultant role involves developing and positioning industry-specific solutions to meet sales goals, leading discovery workshops, and guiding strategic programs in top accounts. The ideal candidate should have 10+ years of pre-sales solution consulting experience, proficiency with the ServiceNow platform, and territory management skills.

Staff Data Analyst, Digital Content & Design

Company: ServiceNow

Location: Santa Ana, Costa Rica / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a data-driven professional for the Content Operations & Experiences team. The role involves designing advanced analytics products, partnering with internal stakeholders, and driving data storytelling. The ideal candidate will have 5+ years of experience in data analysis, proficiency in SQL and Python, and expertise in BI tools like Power BI or Tableau. They should also have strong communication skills and experience in training teams on analytics tools.

Sr Enterprise Account Executive - State & Local Government

Company: ServiceNow

Location: Jackson, MS / Remote

Posted Dec 19, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. They seek a sales professional to develop relationships with C-suite executives, oversee account strategies, and advise customers on leveraging ServiceNow for their IT roadmap. The role requires 10+ years of software sales experience, understanding of IT plans, and a customer success focus. The position is remote but the candidate must reside in Alabama or Mississippi, with willingness to travel up to 50%.

Enterprise Sales Director - Healthcare (Provider)

Company: ServiceNow

Location: Raleigh, NC / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to drive new business sales growth in a specified region. The role involves building and managing a team of direct Sales Executives, developing sales strategies, engaging in territory planning, and recruiting, coaching, and mentoring team members. The ideal candidate should have extensive new business sales success, strong strategic thinking, and the ability to build long-term relationships. The company values inclusivity and welcomes candidates from diverse backgrounds.

Sr Revenue Accountant

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Dec 19, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Revenue Accounting professional with 4+ years of experience, preferably from a Big 4 firm or SAAS company. The role involves contract reviews, revenue accounting, policy definition, and compliance with US GAAP. The candidate will partner with cross-functional teams, implement controls, and ensure SOX compliance. Experience with SAP is preferred, and the role offers a competitive base pay, equity, and benefits. ServiceNow values inclusivity and diverse backgrounds.

Sr Solution Sales Executive, Customer Workflows - Western Plains US State & Local Government

Company: ServiceNow

Location: Minneapolis, MN / Remote

Posted Dec 19, 2024

ServiceNow is seeking a Customer Workflows Solution Sales Executive for the Western Plains State & Local Government territory. The role involves driving net new opportunities and growth of Customer Workflows within the territory, supporting the strategy and solution win, and providing input to the account planning process. The ideal candidate should have a history of achieving sales targets, 7+ years of experience selling to SLG in specified states, and 3+ years of experience selling Customer Workflows related software solutions. They should also have a deep understanding of SaaS/Software Sales, SLG sales, and business sales processes. Travel is required 30-50% of the time.

Sr. Dir., Digital Acquisition Strategy and Operations (DASO) for the Americas

Company: ServiceNow

Location: Santa Clara, CA

Posted Dec 19, 2024

ServiceNow is seeking a Sr. Director, Digital Acquisition Strategy and Operations (DASO) for the Americas, based in Santa Clara, CA. The role involves leading digital acquisition strategy, managing complex operations, and building relationships. Key responsibilities include managing digital demand generation, publisher partnerships, budget management, and team leadership. The ideal candidate should have 15+ years of integrated digital marketing experience, with at least 7 years in a senior leadership role. Familiarity with SaaS, IaaS, and technology is valuable. The position offers a competitive base pay, variable/incentive compensation, and benefits.

Director, Chief of Staff, Strategic Finance

Company: ServiceNow

Location: Santa Clara, CA

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director, Chief of Staff to the SVP, Strategic Finance. The role involves strategic planning, operational execution, team leadership, and change management. The ideal candidate will have prior Chief of Staff experience, tech industry and finance functional knowledge, strong communication skills, and project management abilities. The position offers a competitive base pay, equity, variable/incentive compensation, and comprehensive benefits.

Enterprise Sales Associate

Company: ServiceNow

Location: Tokyo, Japan

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Enterprise Sales Associate. The role involves driving new sales revenue, sourcing net new opportunities, and supporting opportunities by building quotes and proposals. The successful candidate will learn from experienced sales professionals, prospect under-penetrated Enterprise accounts, and be a trusted advisor to customers. Prior experience in establishing relationships, coachability, and understanding business drivers are required. ServiceNow is an equal opportunity employer, valuing inclusivity and diverse backgrounds.

Sr Outbound Product Manager New Grad 2025

Company: ServiceNow

Location: San Diego, CA

Posted Dec 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking full-time Masters or MBA graduates with 3-6 years of work experience for its Product Management team. The role involves working on complex high-tech problems, research, design, and execution analysis, and contributing to the overall business strategy. The Outbound Product Manager will enable Go-To-Market teams on product innovation, define pricing & packaging, provide best practice content, and drive customer usage and adoption programs. Qualifications include being enrolled in an accredited university, having 3-6 years of related experience, and possessing a strategic mindset, strong prioritization skills, and deep curiosity about customer needs.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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