Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Staff Software Engineer (Full stack) - AI/ML
Company: ServiceNow
Location: Hyderabad, India
Posted Dec 19, 2024
ServiceNow, founded in 2004 in San Diego, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They are seeking an experienced engineer to join their Platform UX team, focusing on next-generation technologies for their cloud platform. The role involves working with conversational UIs, large-scale servers, and AI technologies like Machine Learning and Natural Language Processing. The ideal candidate should have a strong background in software engineering, expertise in backend and frontend technologies, and a passion for innovation.
Principal Business Process Consultant, Customer and Industries Workflow Products Expert Implementation Services (CSA, CSM, FSM)
Company: ServiceNow
Location: Addison, TX / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Pr. Business Process Consultant. The role involves being a process expert, leading customer design workshops, and driving customer adoption and satisfaction. The ideal candidate should have at least 8 years of consulting experience, strong understanding of Customer Service and Field Service systems, and excellent communication skills. ServiceNow offers competitive compensation, generous benefits, and a collaborative work environment.
Staff Machine Learning Engineer
Company: ServiceNow
Location: Santa Clara, CA / Remote
Posted Dec 19, 2024
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes. They are seeking a senior software engineer with 8+ years of experience in React.js, Java, Python, or similar languages, and extensive experience with machine learning frameworks. The role involves developing high-quality code, collaborating with product owners, and mentoring colleagues. The company values inclusivity and offers competitive compensation with benefits.
Senior ServiceNow Developer
Company: ServiceNow
Location: Hyderabad, India / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a results-driven problem solver to join their AI Solution Success team. The role involves implementing AI products on the Now platform, learning and supporting customers with existing AI products, and becoming an expert in AI solutions. The ideal candidate should have experience with ServiceNow Workflows, scripting, and platform building blocks, along with strong analytical and communication skills. The role offers the opportunity to work with cutting-edge innovations, drive business growth, and collaborate with a global team.
Senior Solution Sales Executive- Source to Pay
Company: ServiceNow
Location: Denver, CO / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr. Global Solution Sales Executive - Operation Technology Go-to-Market. The role involves driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts. The ideal candidate is a proven sales & GTM leader with expertise in enterprise software sales, strong communication skills, and a deep understanding of the XYZ business. Key responsibilities include developing relationships with key accounts, driving GTM strategy, and fostering a specialist sales community. The position offers a competitive salary range of $117,850 - $194,450, plus benefits and incentive compensation.
Senior Solution Sales Executive- Source to Pay
Company: ServiceNow
Location: Los Angeles, CA / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr. Global Solution Sales Executive - Operation Technology Go-to-Market. The role involves driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts. The ideal candidate is a seasoned sales executive with GTM expertise, deep product & market domain knowledge, and sales excellence. Key responsibilities include developing strong relationships with key accounts, aligning as Executive Sponsor on key accounts, meeting revenue targets, and driving business growth in partnership with various cross-functional teams.
Manager, Technical Support Management-UX
Company: ServiceNow
Location: Alajuela, Costa Rica
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned technical support professional with at least 6 years of experience. The role involves managing KPIs, leading a technical team, overseeing change management, and ensuring top-notch customer support. The ideal candidate should have a customer-first mindset, strong leadership skills, and the ability to drive efficient operations. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Senior Technical Support Engineer - Federal
Company: ServiceNow
Location: Orlando, FL
Posted Dec 19, 2024
ServiceNow is seeking a Support Engineer to guide customers during critical issues, ensuring timely and effective case resolution. The role involves resolving technical cases, using various technologies for communication, and employing diagnostic tools to isolate issues. The ideal candidate should have strong troubleshooting skills, experience with relational databases, object-oriented programming, basic Linux, and web application components. Excellent communication and customer service skills are essential. The position requires passing a ServiceNow background screening, including a credit check, criminal/misdemeanor check, and drug test. ServiceNow is an Equal Employment Opportunity Employer, committed to creating an inclusive environment.
Pipeline - ServiceNow Senior Technical Architect
Company: ServiceNow
Location: Mumbai, India
Posted Dec 19, 2024
ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Expert Services Senior Technical Consultant. The role involves configuring the ServiceNow Platform in Customer Workflows, participating in workshops with customers, designing and delivering solutions, providing oversight and testing, advising on platform capabilities, maintaining certifications, and contributing to product development. The ideal candidate should have 8+ years of professional services experience, industry domain expertise, creativity, project management skills, ServiceNow certifications, and a collaborative mindset. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Senior Manager, Presales Solution Consulting - Customer & Industry Workflows
Company: ServiceNow
Location: Munich, Germany
Posted Dec 19, 2024
ServiceNow is a global market leader in the cloud-based platform that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500. The job description for a Presales Solutions Consultant involves working with a talented team, owning business growth, and driving customer value.
Senior Technical Architect
Company: ServiceNow
Location: Addison, TX / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader founded in 2004, is seeking a Senior Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, participating in workshops to assess and establish processes, designing and delivering solutions, providing oversight and testing, advising on platform capabilities, guiding documentation, and offering feedback for product improvement. The ideal candidate has 8+ years of professional services experience, industry domain expertise, and ServiceNow certifications. ServiceNow values inclusivity and diverse backgrounds.
Senior Product Marketing Manager, Customer Success
Company: ServiceNow
Location: Chicago, IL / Remote
Posted Dec 19, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Product Marketing Manager, Customer Success. The role involves crafting compelling messages for customer success, working closely with sales, services, customer success, and marketing teams on high-visibility projects, and becoming the go-to market expert on Customer Success Solutions. The ideal candidate should have 12+ years of relevant experience, strong storytelling skills, and the ability to work across functions within Marketing, Product, and Sales. The role offers a base pay of $140,000 - $245,200 plus equity, variable/incentive compensation, and benefits.