Jobs at Stripe
210,717 open positions
Technical Program Manager, Developer Infrastructure
Company: Stripe
Location: Seattle, WA
Posted Mar 15, 2024
<p><b><strong>Who we are<strong><b><b><strong>About Stripe<strong><b> <p><p>Stripe is a financial infrastructure platform for businesses Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<p> <p><b><strong>About the team<strong><b> <p><p>The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure reliable and differentiated products while enabling Stripe developers to achieve their highest potential The TPM team that supports the infrastructure org has deep technical expertise in software infrastructure<p> <p><b><strong>What youll do<strong><b> <p><p>As a Technical Program Manager in the Infrastructure team you will play a key role within engineering and drive programs that span across Stripe in the core infrastructure of Stripes payment systems You will be responsible for the successful definition crossfunctional strategy planning and execution of largescale technical programs that help to solve complex problems and enable products and infrastructure at scale The ideal candidate will deliver exceptional results through building and implementing solutions that scale while protecting our users and serving the business <p> <p><b><strong>Responsibilities<strong><b> <p><ul><li>Working with teams across the organization to understand pain points in their tool chainsinfrastructure usage to find common ideas and work to create solutions which span multiple domains<li> <li>Define and produce high quality written proposals communications and documentation<li> <li>Execute on technical programs that require deep systems and engineering level knowledge<li> <li>Partner with Engineering Managers Product Managers and other Technical Program Managers to define scope and drive large programs to conclusion<li> <li>Play a key part in shaping the technical design predicting technical roadblocks by collaborating with engineers and identifying tradeoffs<li> <li>Develop implement and iterate on program management techniques frameworks and KPIs to achieve goals with well defined success criteria<li> <li>Elevate the execution muscle of engineering teams around you Train them to be better at delivery where needed<li> <li>Help influence peers stakeholders and build consensus while dealing with ambiguity<li> <li>Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level<li> <li>Create widely circulated plans driving consistency clarity and building alignment across teams <li> <ul><p><b><strong>Who you are<strong><b> <p><p>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<p> <p><b><strong>Minimum requirements<strong><b> <p><ul><li><strong>10+ years<strong> of software engineering systems engineering andor technical program management experience<li> <li>Experience in core infrastructure such as database cloud compute networking and services<li> <li>Understand distributed systems<li> <li>Understand Service Oriented Architecture SOA<li> <li>Excellent analytical skills you digest complex information can distill it and make recommendations and proposals<li> <li>You have a track record of providing program management during all phases of software development from kickoff to launch demonstrating critical thinking challenging the norms and thought leadership<li> <li>You have very strong written and verbal communication skills building strong relationships with stakeholders teams and senior leaders around the organization <li> <li>You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience opinions proposals and best practices<li> <li>Experience operating autonomously and rapidly and leading largescale efforts across multiple teams and functions with stakeholders in different disciplines across time zones<li> <ul><p><b><strong>Preferred Qualifications<strong><b> <p><ul><li>Knowledge in software architecture systems design and service oriented architecture<li> <li>Background in technical program management in software infrastructure<li> <li>Understanding of cloud infrastructure in compute networking databases service frameworks is a bonus<li> <li>SQL scripting is a big plus<li> <ul>
Partner Development Manager, Southern Europe - SMB & Commercial
Company: Stripe
Location: East Bay
Posted Mar 12, 2024
<p><b><strong>Who we are<strong><b><b><strong>About Stripe<strong><b> <p><p>Stripe is a financial infrastructure platform for businesses Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<p> <p><b><strong>About the team<strong><b> <p><p>The GTM Partnerships team is responsible for developing and managing a global community of partners that helps ambitious businesses with industryleading payments and financial infrastructure solutions and services These partnerships provide Stripe with the opportunity to unlock our market opportunity supporting us in accelerating our users growth across all market segments from Startup to Enterprise companies<p> <p><b><strong>What youll do<strong><b> <p><p>We are looking for an enthusiastic Partner Development Manager PDM to join the EMEA Partner GTM team As a Partner Development Manager PDM for the Southern European region you will cultivate and develop Stripes ConsultingServices and Technology partnerships to support the needs of fast growing Startup SMB and Commercial businesses This is both a partner relationship and a revenuegenerating role working daily with the regional sales teams This highly cross functional role also includes executing Stripes global partner programs partner marketing partner enablement and partner coselling initiatives across the region driving partner participation and engagement <p> <p><br ><br ><p><p><br ><p> <p><b><strong>Responsibilities<strong><b> <p><ul><li>Develop a deep understanding of the partner ecosystem in the region in particular for SSMB and Commercial users<li> <li>Identify recruit and manage a scaled portfolio of partners that can meet the needs of a velocity sales team <li> <li>Work with the Partner Solution Engineering team to ensure these partners are technically proficient and certified on Stripe <li> <li>Build scalable solutions and packages with partners that can drive pipeline growth and ensure the successful activation of users on Stripe<li> <li>Optimize partner performance through business reviews identify additional business opportunities to expand revenue and deploy a joint sales approach with Stripes top partners and Stripes sales team in the region<li> <li>Work with the program marketing and sales teams on the execution of partner programs events sales engagement building playbooks and collateral to enable partners to sell into customers effectively<li> <li>Report out on a regular cadence to all key stakeholders with a strong analytical approach and crisp communication style<li> <ul><p><b><strong>Who you are<strong><b> <p><p>As the successful candidate you will have experience in sales andor partner management in the high tech or payments industry preferably with experience working with consulting Systems Integrators Services firms Development Agencies andor technology software companies ISVs cloud companies infrastructure companies partnerships The successful candidate will have a demonstrated ability to think strategically and analytically about business product and technical challenges with the ability to build and convey compelling value propositions and work crossorganizationally An understanding of the economics of the payments space and the ecommerce ecosystem would be a bonus<p> <p><b><strong>Minimum requirements<strong><b> <p><ul><li>35 years of managing partnerships andor sales for hightech or financial services organizations<li> <li>Demonstrated ability to negotiate highvalue deals with a Clevel audience and positively influence the outcome<li> <li>Superior verbal and written communication skills in both French and English<li> <li>A Highly organized self starter with strong multitasking skills who can take ownership influence others and be efficient in ambiguous situations<li> <ul><p><b><strong>Preferred requirements<strong><b> <p><ul><li>Verbal and written communication skills in Italian<li> <li>Experience working in the financial servicespayments industry<li> <ul>
People Development Partner
Company: Stripe
Location: New York City, NY
Posted Mar 11, 2024
<p><b><strong>Who we are <strong><b><b><strong>About Stripe<strong><b> <p><p><span>Stripe is a financial infrastructure platform for businesses Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<span><p> <p><b><strong>What youll do<strong><b> <p><p>As a People Development Partner on Stripes People Development team part of the Talent amp Development org you will play an instrumental role in developing Stripes through a variety of userfocused learning programs and experiences This person will have broad expertise in the people development space including content design and development program management project management and virtual and IRL facilitation The ideal candidate is a highly proactive selfmotivator who has a pulse on the latest trends in talent development and a proven track record of designing delivering and evaluating exceptional learning experiences aligned to business strategy<p> <p><b><strong>Responsibilities<strong><b> <p><ul><li><span> <span><strong>Learning experience design<strong> <ul><li>Own the learning experience design process endtoend from intake to delivery<li> <li>Leverage a usersfirst datadriven approach to design highly relevant highly impactful People Development product offerings that support Stripes strategy<li> <li>Support key Stripe initiatives by owning designing and developing suites of enablement assets including job aids manager guides and livevirtual training sessions<li> <li>Partner with Stripe leaders to operationalize Stripes strategy and culture through People Development products<br ><li> <ul><li> <li><strong>Program management<strong> <ul><li>Architect and execute programs and experiences that support Stripe employees at global scale and at different career moments<li> <li>Manage People Development programs endtoend including designing marketing facilitating and evaluating program content<li> <li>Qualitatively and quantitatively assess and improve the effectiveness of programs to demonstrate impact in line with business objectives<br ><li> <ul><li> <li><strong>Project management<strong> <ul><li>Collaborate with crossfunctional stakeholders and subject matter experts during the design and development process establishing project timelines addressing user feedback and ensuring alignment engagement and expectation management<li> <li>Consult with business leaders to understand their needs and solicit their input appropriate sponsorship engagement and alignment<br ><li> <ul><li> <li><strong>Facilitation<strong> <ul><li>Facilitate andor work with facilitators to deliver ongoing developmental experiences primarily virtually via Zoom some IRL<li> <ul><li> <ul><p><b><strong>Who you are<strong><b> <p><p><span>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<span><p> <p><b><strong>Minimum requirements<strong><b> <p><ul><li>58+ years of experience in relevant LampD andor leadership development roles<li> <li>Extensive experience navigating ambiguity and building effective solutions that scale experience designing learning experiences in a highgrowth environment a plus<li> <li>Deep knowledge of adult learning principles to deliver largescale development programs and interventions<li> <li>Exceptional written and verbal communication skills<li> <li>Experience leveraging technology to curate and deliver highimpact learning<li> <li>Experience building in a variety of learning formats ILT live and virtual and ondemand<li> <li>Demonstrated expertise in using data to inform decisions on effectiveness of development experiences and an understanding of what creates both learning and behavior change resulting in measurable improvement <li> <li>Demonstrated ability to partner and collaborate with crossfunctional stakeholders<li> <li>Advanced project management capabilities<li> <li>Ability to work in a fastpaced selfdirected and highly collaborative environment<li> <li>Strong virtual and inperson facilitation experience<li> <ul><p><b><strong>Preferred qualifications<strong><b> <p><ul><li>Experience working with learning and development vendors including managing existing relationships and developing new ones<li> <li>Experience with eLearning development and graphic design experience with Articulate 360 and Google Suite preferred<li> <li>Understanding of how learning technologies impact the user experience<li> <li>Comprehensive knowledge of design thinking and design thinking processes<li> <ul>
Product and Systems Integration Accountant
Company: Stripe
Location: Seattle, WA
Posted Mar 12, 2024
<p><b><strong>Who we are <strong><b><b><strong>About Stripe<strong><b> <p><p><span>Stripe is a financial infrastructure platform for businesses Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<span><p> <p><b><strong>About the team<strong><b> <p><p>The Product amp Systems Integration PSI Accounting team leads the integration of accounting requirements for Stripes product roadmap ie new products and features or changes to existing products and features including the implementation of these requirements within Stripes financial systems We work crossfunctionally to reduce financial risk increase financial efficiency and improve financial information within Stripe We are looking to add a new member to our team<p> <p><b><strong>What youll do<strong><b><b><strong>Responsibilities<strong><b> <p><ul><li>Act as the lead Accounting partner to our Product and Systems teams to ensure all accounting requirements are identified planned for and implemented for Stripes product launches<li> <li>Partner with all Accounting teams to manage the endtoend definition and execution of Accounting requirements for product launches and keeping all stakeholders abreast of the progress <li> <li>Support the integration of the product roadmap and setup of financial systems through the entire productfeature introduction lifecycle feasibility through scoping requirements definition through specification testing launch and change management in transitioning to new processes<li> <li>Own an extensive portfolio of new product launches ensuring that Accounting requirements are met while enabling our Product teams to move fast <li> <li>Synthesize product launch strategies and quickly identify impact and requirements <li> <li>Build and maintain relationships across Product Finance and Systems teams to increase collaboration and productivity<li> <li>Effectively communicate and function to identify where resources or appropriate management attentionsupport is needed<li> <li>Communicate the overall portfolio health through periodic status updates <li> <li>Build processes and methodology to create predictable and repeatable launch mechanisms ensure that best practices are identified implemented shared and followed and identify metrics that help us drive action to control financial and operational risks related to new launches<li> <ul><p><b><strong>Who you are<strong><b> <p><p><span>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<span><p> <p><b><strong>Minimum requirements<strong><b> <p><ul><li>7+ years of relevant relevant Finance experience with proven track record of leading large complex crossfunctional projects <li> <li>Demonstrated experience communicating financial concepts and processes in writing to crossfunctional audiences<li> <li>Experience of system and process design<li> <li>Strong interpersonal written and oral communication skills<li> <li>Desire to exceed expectations and drive positive change in the organization<li> <li>Working understanding of an internal control framework and a solid understanding of the concepts of control design and operational efficiency<li> <li>Strong skills in Google Office Suite and Jira <li> <li>Ability to manage multiple projects at once follow through and meet deadlines<li> <li>Ability to demonstrate sound judgment and deliver results even in ambiguous situations<li> <li>Ability to thrive and adapt in fastpaced changing environments <li> <li>Ability to work and think independently while being able to contribute successfully to crossfunctional teams<li> <ul><p><b><strong>Preferred qualifications<strong><b> <p><ul><li>CPA or similar qualification<li> <li>Experience using SQL to selfservice information<li> <li>Strong skills in Google Office Suite and Jira<li> <li>Tech industry experience<li> <li>Previous experience as an Accountant in a highgrowth environment<li> <li>Experience with translating accounting conclusions into operational processes<li> <li>A demonstrated history of solving multiple and complex operation and accounting challenges<li> <ul>
French Language Program Manager
Company: Stripe
Location: Other US Location
Posted Mar 12, 2024
<p><b><strong>Who we are <strong><b><b><strong>About Stripe<strong><b> <p><p><span>Stripe is a financial infrastructure platform for businesses Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<span><p> <p><b><strong>About the team<strong><b> <p><p>The Localization team at Stripe aims to create the best user experience across various markets and languages Our mission is to ensure that Stripe feels at home everywhere regardless of the language or regional preferences The work of the Localization team isnt merely about translating words its about making Stripes online payments platform more accessible inclusive and efficient for our worldwide user base We play a fundamental role in Stripes mission to grow the GDP of the internet<p> <p><b><strong>What youll do<strong><b> <p><p>As the French Language Manager at Stripe you will work crossfunctionally to drive the French language localization efforts ensuring all userfacing content is linguistically accurate and culturally relevant You will be both a language expert and a crucial communicator liaising with internal teams and external vendors to meet and maintain high linguistic standards Your responsibilities will span from overseeing the translation and quality assurance of content to spearheading the localization of new products and features In addition you will collaborate on globalization strategy contribute to teamwide initiatives and projects and share collective learning and development within the team<p> <p><b><strong>Responsibilities<strong><b> <p><ul><li><span> <span>Assert full ownership and authority of the French Localization Program at Stripe driving the linguistic strategy and making key language decisions to ensure outstanding quality of all French userfacing content<li> <li>Oversee translation review and quality assurance of content safeguarding alignment with Stripes brand voice and style in French<li> <li>Manage and update Stripes French glossary and style guide creating a consistent linguistic approach across all localized content<li> <li>Address linguistic queries and issues both internal and external swiftly and efficiently acting as the goto authority for all French language matters<li> <li>Monitor the success of language quality initiatives and leverage datadriven insights to inform continuous improvement strategies for the French language program<li> <li>Act as the primary contact during French language emergency communication processing ensuring realtime and accurate responses<li> <li>Advocate for the interests of Frenchspeaking markets within Stripe aligning the French language localization strategy with wider business objectives<li> <ul><p><b><strong>Shared Responsibilities<strong><b> <p><ul><li>Liaise with internal teams working together to maintain high linguistic standards and meet delivery deadlines across all languages<li> <li>Contribute to overarching localization projects and initiatives leveraging personal expertise to improve processes and outcomes<li> <li>Participate in rotating responsibility of managing the team Slack channel ensuring timely and effective responses<li> <li>Collaborate with the Localization Quality Program Manager to refine and enhance overall localization strategies and efficiencies<li> <li>Engage in teamwide learning and development staying abreast of industry trends and best practices<li> <li>Document insights and experiences to contribute to the teams shared knowledge base assisting in onboarding and training of new team members<li> <li>Support fellow Language Managers during peak periods or in their absence ensuring uninterrupted delivery of services<li> <li>Collaborate in preparing regular reports and reviews providing data and insights from the French program to inform wider team strategy<li> <li>Actively participate in continuous process improvement within the Localization Team<li> <ul><p><b><strong>Who you are<strong><b> <p><p><span>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<span><p> <p><span>As a French Language Manager at Stripe you will spearhead French localization efforts ensure linguistically accurate and culturally apt content and interface with teams and vendors for delivery deadlines and linguistic standards You will oversee translation quality assurance and French emergency communication Youll participate in team initiatives prepare periodic reports and foster team learning and development<span><p> <p><b><strong>Minimum requirements<strong><b> <p><ul><li>A native French speaker with a comprehensive understanding of French culture and trends<li> <li>Full professional proficiency in English<li> <li>Have a minimum of 3+ years experience in the localization industry particularly in localization or language program management <li> <li>Technically proficient in working various translations management systems and best practices <li> <li>A team player with outstanding communication skills capable of fostering strong relationships<li> <li>Committed to continuous learning and staying updated with industry trends<li> <ul>
Full Stack Engineer, Security Reporting
Company: Stripe
Location: Remote
Posted Mar 11, 2024
<p><b>Who we are<b><b>About Stripe<b> <p><p><span>Stripe is a financial infrastructure platform for businesses Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<span><p> <p><b>About the team<b> <p><p>In this role you would join Stripes Vulnerability Management team Our vision is to create a culture of continuous excellence in managing vulnerabilities We want to enhance customer trust by giving users context about threats and vulnerabilities affecting Stripes systems We aim to be a key partner in Stripes risk management by providing visibility into vulnerabilities across Stripes products and services<p> <p><b>What youll do<b> <p><p>As a Software Engineer on the Vulnerability Management team youll play a pivotal role in scaling our efforts to ensure security is baked into everything we build and maintain at Stripe Youll help to create the internal tools and interfaces to clearly communicate and display Stripes security posture using data from our security data pipeline Working on such a platform youll be enabling our product engineering teams to take action and business leaders to consider how to reduce risks to their products and systems<p> <p>While prior experience with Security is definitely a plus its not a requirement for this role So if youre eager to jump into a new challenge and gain experience in Security this could be the perfect opportunity for you<p> <p><b>Responsibilities<b> <p><ul><li>Build intuitive web applications using modern frameworks<li> <li>Design build and maintain APIs services and dataflows<li> <li>Build new features for internal users<li> <li>Participate in the product development process from start to finish from helping scope projects to measuring their success and iterating based on user feedback<li> <li>Iterate new versions of our Security Posture Dashboard and find efficient ways to scale our security metric pipeline<li> <li>Uphold best practices in engineering and design<li> <ul><p><b><strong>Who you are<strong><b> <p><p><span>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<span><p> <p><b>Minimum requirements<b> <p><ul><li>2+ years of industry experience doing full stack web development with a strong background in frontend <li> <ul><p><b><strong>Preferred qualifications<strong><b> <p><ul><li> <ul><li>Previous experience with security is beneficial but not required<li> <li>Find industryleading security and privacy engineering interesting<li> <li>Seek out opportunities for impact and can execute in a complex environment<li> <li>Are comfortable working across the stack and have strong full stack experience building modern web applications and data backends we work mostly with JavaScript React Ruby Python SQL HTML and CSS We arent experts in all of these technologies and we dont expect you to be either<li> <li>Experience with frontend design<li> <li>Take pride in shepherding projects from ideation through to completion where completion often involves partnering with engineering teams to carefully roll out changes that affect their workflows<li> <li>Actively seek feedback from your users and advocate for them throughout the product development process<li> <li>Thrive in a collaborative environment involving different functions and stakeholders<li> <ul><li> <ul>
Third Party Risk Analyst
Company: Stripe
Location: Other US Location
Posted Mar 15, 2024
<p><strong>About Stripe<strong><p> <p>Stripe is a financial infrastructure platform for businesses Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<p> <p><strong>About Finance Operations<strong><p> <p>The Finance Operations FinOps team provides and enhances core business services that are the backbone for Stripe FinOps uses data and operational excellence to deliver technology solutions procurement billing and payroll services strategic sourcing and supplier relationship management to Stripe<p> <p><strong>About Third Party Risk<strong><p> <p>The Third Party Risk Management TPRM team is accountable for defining maintaining and overseeing the third party risk framework policy and inventory in accordance with management expectations and best practices We are focused on assessing and managing risks exposed through our relationships with third parties adhering to regulatory guidance and driving operational efficiencies across risk teams TPRM is a regulatory obligation for Financial Services companies<p> <p><strong>What youll do<strong><p> <p>Were looking for a Third Party Risk Analyst to join our growing team This individual will support the ongoing operations of the existing framework for identifying assessing and managing third party risks to protect Stripe <p> <p><strong>Responsibilities<strong><p> <ul><li>Conduct third party reassessments while facilitating the process through closure <li> <li>Conduct risk domain reviews owned by TPRM including reputation financial antibribery and corruption and sanctions risk<li> <li>Maintain the offboarding and terminations process <li> <li>Point of contact and subject matter expert for all process areas of the Third Party Risk Framework Risk Assessment Issue Management Risk Acceptance Reassessment Offboarding Terminations <li> <li>Responsible for ensuring accurate testing and implementation of TPRM system requirements within existing tools<li> <li>Responsible for the integrity and maintenance of the third party risk inventory including reconciliation to other internal data sets<li> <li>Prepare and continuously improve third party risk reporting for senior leaders relevant stakeholders and governance groups<li> <ul><p><br ><p><p><strong>Who you are<strong><p> <p>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<p> <p><strong>Minimum requirements<strong><p> <ul><li>5+ years of relevant experience in risk and compliance which could include third party operational enterprise or other areas of risk and compliance management<li> <li>Selfdisciplined diligent proactive organized and exceptionally detail oriented<li> <li>An extremely responsive and collaborative teamplayer<li> <li>User first mindset and are energized by the challenge of solving difficult problems<li> <li>Solutionoriented mindset with enthusiasm for establishing best practices<li> <li>Humble and have a proven track record for working well across teams<li> <li>A proven ability to build strong collaborative working relationships with business partners<li> <li>A proven ability to be a self starter capable of driving business results without significant supervision<li> <li>The ability to maintain high performance under tight timelines and a roll up your sleeves mindset to get any job done<li> <li>The ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured fastmoving environment<li> <li>Excellent verbal and written communication skills<li> <li>Excellent problemsolving skills and demonstrated ability to work independently analyze problems and data sets to make complex investigation decisions<li> <li>Independently analyze and evaluate information from various data sources to determine a course of action for a matched case<li> <li>Demonstrated experience partnering with crossfunctional stakeholders<li> <li>Demonstrated history of taking on various types of challenging projects and producing results<li> <ul><p><strong>You will also likely have not required<strong><p> <ul><li>Strong knowledge of gSuite tools Tableau and other data reporting tools including experience working withanalyzing data sets<li> <li>Knowledge in the fintech industry<li> <li>The ability to be flexible and comfortable with changing requirements<li> <li>A builders mindset and a willingness to question assumptions and conventional wisdom<li> <li>A passion for creating new systems and solving problems via infrastructure and automation<li> <li>Eagerness to stay updated on emerging trends regulations and industry standards related to third party risk management and integrate them into Stripes program<li> <ul>
Software Engineer, RFA
Company: Stripe
Location: Other US Location
Posted Mar 12, 2024
<p><b><strong>Who we are <strong><b><b><strong>About Stripe<strong><b> <p><p><span>Stripe is a financial infrastructure platform for businesses Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<span><p> <p><b><strong>About the team<strong><b> <p><p>Our Revenue and Finance Automation RFA suite gives businesses power over the entire life cycle of their cash flow By coordinating billing tax reporting and data services in one modern stack Stripes revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth<p> <p><b><strong>What youll do<strong><b> <p><p>Our strategic initiatives comprise a wide spectrum of problems that include the augmentation of our data infrastructures stability conception of a robust data layer for aggregation and enrichment architectural advancements to reduce latency enabling realtime streaming for our previously batch based systems reducing infra and computing expenditure building long term abstractions and modular primitives to help improve integrations with the downstream products at Stripe<p> <p><b><strong>Responsibilities<strong><b> <p><ul><li>Design build and maintain APIs services and systems across Stripes engineering teams<li> <li>Partner with the Revenue Recognition Revenue Reporting and Reconciliation Product teams to understand their unique requirements related to data and reporting and provide tailored technical support accordingly<li> <li>Debug production issues across services and multiple levels of the stack<li> <li>Work with engineers across the company to build new features at largescale<li> <li>Contribute to improving engineering standards processes and tools with a keen eye on data engineering best practices<li> <li>Maintain a collaborative environment engaging in discussions and decisionmaking processes with stakeholders within various domains at Stripe<li> <ul><p><b><strong>Who you are<strong><b> <p><p><span>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<span><p> <p><b><strong>Minimum requirements<strong><b> <p><ul><li>You have a strong technical background with 2+ years of experience in the engineering field<li> <li>Proven experience in system design and highquality code development<li> <li>Ability to uphold and champion high standards in working with large scale production systems<li> <li>Take pride in working on projects to successful completion involving a wide variety of technologies and systems<li> <li>Thrive in a collaborative environment involving different stakeholders and subject matter experts<li> <li>Enjoy working with a diverse group of people with different expertise for example ¼ of Stripes work in a country thats different from the one they grew up in Almost every role at Stripe collaborates with some engineers from Sales and Support in sharing feedback from our customers to Legal and Accounting in supporting our systems for tracking money movement and reporting around the world<li> <ul><p><b><strong>Preferred qualifications<strong><b> <p><ul><li>Familiarity or experience in data infrastructure streaming systems or a related area<li> <li>Domain expertise in accounting finance or revenue recognition is beneficial but not required<li> <ul>
Consumer Marketing Lead, Link
Company: Stripe
Location: Remote
Posted Mar 15, 2024
<p><b>Who we are<b><b>About Stripe<b> <p><p>Stripe is a financial infrastructure platform for businesses Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<p> <p><b>About the team<b> <p><p>Our Product Marketing teams mission is to generate customer insights that inform Stripes product strategy lead gotomarket for our suite of products and create and execute ambitious marketing campaigns to drive product growth Product Marketing is a highly crossfunctional role at Stripe partnering closely with growth marketing brand marketing partnerships design communications and product<p> <p><b>What youll do<b> <p><p>Were looking to make our first Consumer Marketing hire that will build and grow Stripes first ever consumer product and brandLink Link is Stripes oneclick checkout and already has tens of millions of consumers and is growing quickly Youll set Links multiyear consumer marketing strategy and eventually lead a team of marketers to deploy against this strategy Youll conduct foundational work like defining our core positioning and target personas youll create fullfunnel consumer marketing campaigns across all channels eg paid media brand activations lifecycle marketing and partnerships to drive consumer engagement and growth youll launch new consumer features youll set our annual consumer marketing budget and report out to the CMO on its ROI<p> <p><b>Responsibilities<b> <p><ul><li>Lead and manage execution of integrated crosschannel marketing strategy to drive consumer acquisition and engagement across all marketing touch points such as paid media site email marketing influencers social etc<li> <li>Define target market segments addressable audience and target penetration partnering closely with user research<li> <li>Allocate marketing budget for all campaigns and report out regularly on its ROI <li> <li>Collaborate closely with the product and product marketing to shape the campaign messaging framework and roll product launch moments into the umbrella of the campaign<li> <li>Collaborate with partnerships and comms to define Links media strategy <li> <li>Provide input to brand team on creative <li> <li>Direct and manage crossfunctional teams internal and agency Strong project management communication and leadership skills are a must<li> <ul><p><b><strong>Who you are<strong><b> <p><p>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<p> <p><b>Minimum requirements<b> <p><ul><li>8+ years of experience in B2C marketing<li> <li>4+ years of experience in tech <li> <li>Experience running highprofile campaigns across a diverse range of channels and within a rapidly evolving business environment<li> <li>Experience owning a marketing budget <li> <li>Fluency in growth marketing metrics <li> <li>Strong leadership skills with a proven ability to influence teams and individuals<li> <ul><p><b>Preferred Qualifications<b> <p><ul><li>Experience in financial services<li> <ul>
Software Engineer, Vulnerability Management
Company: Stripe
Location: Remote
Posted Mar 15, 2024
<p><b>Who we are<b><b>About Stripe<b> <p><p><span>Stripe is a financial infrastructure platform for businesses Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<span><p> <p><b>About the team<b> <p><p>In this role you would join Stripes Vulnerability Management team Our vision is to create a culture of continuous excellence in managing vulnerabilities We want to enhance customer trust by giving users context about threats and vulnerabilities affecting Stripes systems We aim to be a key partner in Stripes risk management by providing visibility into vulnerabilities across Stripes products and services<p> <p><b>What youll do<b> <p><p>As a Software Engineer focused on Vulnerability Management at Stripe you will use your software engineering expertise to find and prioritize vulnerabilities in our systems Working closely with engineers across the company you will drive the timely remediation of discovered vulnerabilities playing a key role in Stripes overall security and risk strategy<p> <p>In addition you will continuously improve Stripes security defenses by enhancing our vulnerability management processes and selecting effective scanning tools to uncover weaknesses<p> <p>Your core responsibilities as a Vulnerability Management Software Engineer will involve detecting vulnerabilities and coordinating fixes to prevent exploits that could impact Stripe or our users You will serve as an advisor on security risks collaborating crossfunctionally to advocate for practices that strengthen the safety of Stripes systems and data<p> <p><b>Responsibilities<b> <p><ul><li>Identify vulnerabilities using automated tools and triage them appropriately<li> <li>Collaborate with other teams to drive remediation of vulnerabilities<li> <li>Contribute to our overall security and risk management strategy<li> <li>Continuously improve our security posture processes and tools<li> <ul><p><b><strong>Who you are<strong><b> <p><p><span>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<span><p> <p><b>Minimum requirements<b> <p><ul><li>5+ years engineering experience in a highstakes production environment<li> <li>Empathy strong communication skills and a deep respect for the power of collaboration<li> <li>Significant experience in vulnerability management<li> <li>Familiarity with automated vulnerability identification tools and triage processes<li> <li>Excellent problemsolving skills and attention to detail<li> <li>High standards for code quality and a constructive attitude to help others raise the bar<li> <li>Software engineering or related technical experience<li> <ul><p><b><strong>Preferred qualifications<strong><b> <p><ul><li>An ability to think creatively and holistically about reducing risk in a complex environment<li> <li>Previous experience in a regulated industry eg financial services healthcare<li> <ul>
User Escalations Specialist
Company: Stripe
Location: Remote
Posted Mar 11, 2024
<p><b>Who we are<b><b>About Stripe<b> <p><p><span>Stripe is a financial infrastructure platform for businesses Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<span><p> <p><b>About the team <b> <p><p>The User Escalations team offers a single pointofentry for all nonexecutive user escalations raised by Stripes on behalf of a user This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and nonsupport teams to facilitate a resolution We aim to help users find speedy issue resolution and alleviate confusion and unnecessary effort from nonSupport Stripes to do this We will dig into specific user escalations to find top drivers for our most frequent and painful issues affecting our largest users as well as analyze the experience for the broader subset of users <p> <p>Ultimately these cases often shine a light on points of failure within Stripe and the User Escalations team has the opportunity to create transformative user experiences while also helping edit Stripe to rectify the structural issues that resulted in the escalation in the first place<p> <p>This is a high visibility high impact role with the responsibility to work with users and cross functional stakeholders all while helping build this team from the ground up<p> <p><b>What youll do<b><br ><b>Responsibilities<b> <p><ul><li><span> <span>Respond to incoming User Escalations from Stripes in a timely manner within agreed service levels as well as triage scope and support to resolution<li> <li>Communicate directly with users to solve the most painful problems via email and phone <li> <li>Be accountable for timely and accurate resolution for all User Escalations within agreed service levels<li> <li>Directly or in partnership with other Stripe teams drive fast resolution and demonstrate extreme ownership in solving users issues completely<li> <li>Conduct thorough datadriven root causes analyses of escalations and work with partner teams to validate findings<li> <li>Share findings and insights with leaders through forums and presentations<li> <li>Collaborate with partner teams to identify remediations to address root causes of escalations and drive change from a users first mentality <li> <li>Challenge the status quo identifying how and where Stripe needs to improve to better serve users<li> <li>Help build the team and process from the ground up <li> <li>Support training and socialization efforts for process adoption across Stripe<li> <li>Build relationships with partner teams and drive accountability for completion of remediations<li> <li>Understand and help influence the relevant product roadmaps that will address the most frequent user escalations<li> <ul><p><b>Who you are<b> <p><p><span>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<span><p> <p><b>Minimum requirements<b> <p><ul><li>Experience leading multiple concurrent projects<li> <li>Analytical rigor and the ability to use data to inform decisions comfort with SQL is a plus <li> <li>The ability to navigate Stripes org and work cross functionally with SMEs<li> <li>Sound judgment and impeccable attention to detail<li> <li>Deep sense of customer care and usersfirst perspective <li> <li>Unflappable exothermic energy under pressure <li> <li>Comfort with ambiguity and a proven ability to create order out of chaos by building processes that help the team run better and deliver a better user experience <li> <li>Solid stakeholder management skills and an ability to influence others to drive progress<li> <li>A sense of urgency and a drive to see issues through to resolution<li> <ul>
Salesforce.com Administrator - Sales CRM
Company: Stripe
Location: Other US Location
Posted Mar 15, 2024
<p><b><strong>Who we are <strong><b><b><strong>About Stripe<strong><b> <p><p><span>Stripe is a financial infrastructure platform for businesses Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career<span><p> <p><b><strong>About the team<strong><b> <p><p>Help the Stripe Seller Systems Legal Technology team deliver the technology needed to enable Stripe to scale<p> <p>We are looking for a Salesforce Administrator for the Legal Technology team to design build and maintain our Legal systems here at Stripe<p> <p>As a system administrator on the team you will work closely with other team members to administer and support various 3rd party applications customize and configure according to business needs including software upgrade troubleshooting etc<p> <p><b><strong>What youll do<strong><b><b><strong>Responsibilities<strong><b> <p><ul><li>Participate in all phases of the software development lifecycle including discovery analysis requirements definition solution design configuration testing deployment release management change management and support<li> <li>Build for scale by designing holistically with a focus on flexibility and maintainability<li> <li>Work closely with business partners to understand and refine requirements objectives and processes to drive strategic application efforts<li> <li>Ensure appropriate controls and documentation are followed to create an effective control environment<li> <ul><p><b><strong>Who you are<strong><b> <p><p><span>Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement<span><p> <p><b><strong>Minimum requirements<strong><b> <p><ul><li>5+ years of relevant Salesforcecom administration experience<li> <li>Excellent analytical skills combined with impeccable business judgment and ability to communicate effectively with management sales IT vendors and international teams<li> <li>Proven ability to deal with ambiguity in a rapidly changing business environment resolve problems and offer impacting solutions<li> <li>Manage time effectively with product support small tactical requests and large projects<li> <li>Experience with Sales Cloud<li> <li>Experience with Atlassian tools including Jira and Confluence<li> <ul><p><b><strong>Preferred qualifications<strong><b> <p><ul><li><span>Salesforce Basic and Advanced Certifications Advanced Administrator certification Advanced Developer or Platform II certification<span><li> <li><span>Experience with Salesforce Lightning <span><li> <li><span>Experience with Service Cloud<span><li> <li><span>Experience with data migration integration techniques and tools<span><li> <li><span>Experience with working on CLM technologies<span><li> <ul>