Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

Supervisory Attorney-Adviser (General)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Sam Houston, Texas Fort Sam Houston, Texas

Posted Sep 08, 2024

This position is located at US Army Legal Services Agency Office of the Soldiers Counsel Fort Sam Houston Texas. If you are currently serving in a permanent competitive service appointment in the Federal service and are selected for this position the appointment will remove you from the competitive service while you occupy this position.

Supervisory Attorney-Adviser (General)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Sam Houston, Texas Fort Sam Houston, Texas

Posted Sep 07, 2024

This position is located at US Army Legal Services Agency Office of the Soldiers Counsel Fort Sam Houston Texas. If you are currently serving in a permanent competitive service appointment in the Federal service and are selected for this position the appointment will remove you from the competitive service while you occupy this position.

Supply Technician (Motor Vehicle Operator)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Edinburgh, Indiana Edinburgh, Indiana

Posted Sep 08, 2024

This is a job posting for a position with the Department of Army Expeditionary Civilian Workforce Camp Atterbury Edinburgh Indiana.

Director, Civil Law & Litigation

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Sep 08, 2024

This Senior Level SL Position is a Tier 1 within the Department of the Army, with a salary range of $193819 to $204000.

Manager, B2B Sales

Company: Ninja Van

Location: Other US Location

Posted Sep 07, 2024

Ninja Van is a technology-enabled logistics company that provides parcel delivery services to small and large-scale shippers. The company has expanded its services to include B2B transportation and cold chain logistics, and is committed to creating a supportive and rewarding work environment for its employees.

Accounts Receivable Specialist

Company: Jet Support Services, Inc.

Location: Other US Location

Posted Sep 07, 2024

JSSI is a leading provider of maintenance support services to the business aviation industry, offering a range of products and services including maintenance programs, parts and leasing, software, and advisory services. The company is seeking an Accounts Receivable Clerk to apply daily cash receipts and credits, investigate customer account questions, and collaborate with internal teams.

Director, Civil Law & Litigation

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Sep 07, 2024

This Senior Level SL Position is a Tier 1 within the Department of the Army, with a salary range of $193819 to $204000.

RESEARCH PSYCHOLOGIST

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Multiple Locations

Posted Sep 08, 2024

This is an opencontinuous announcement for Direct Hire Authority positions in the competitive service.

B2B Account Executive

Company: Ninja Van

Location: Other US Location

Posted Sep 07, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for an Account Executive to foster enduring relationships with clients and resolve any concerns they may have.

Clinical Psychologist (Public Notice Flyer)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Sep 08, 2024

This flyer notifies interested applicants of anticipated vacancies and provides information on how to apply. It will be used as positions become available.

Team Leader Linehaul Balikpapan

Company: Ninja Van

Location: Other US Location

Posted Sep 07, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They are a technology company that is disrupting the industry with cutting-edge software and operational concepts.

Performance Analytics Operations Analyst

Company: Ninja Van

Location: Other US Location

Posted Sep 07, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. The company is disrupting the industry with cutting-edge software and operational concepts, and is looking for a Performance Analytics Operations Analyst to support its growth.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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