Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

SAP Technical Solutions Architect (Logistics)

Company: Spinnaker Support

Location: Remote

Posted Aug 29, 2024

Spinnaker Support is a global enterprise software support company that provides managed services and project-based consulting. They have an immediate need for an SAP Technical Solutions Architect for Logistics and are looking for a candidate with excellent customer focus and communication skills.

RESEARCH PSYCHOLOGIST

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Multiple Locations

Posted Aug 29, 2024

This is an opencontinuous announcement for Direct Hire Authority positions in the competitive service.

Clinical Psychologist (Public Notice Flyer)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Sep 05, 2024

This flyer notifies interested applicants of anticipated vacancies and provides information on how to apply. It will be used as positions become available.

Finance Administrator

Company: Touch Support, Inc. & SNF Back Office

Location: Other US Location

Posted Sep 05, 2024

The job posting is for a Finance Administrator position at Touch Support, a multinational company. The job requires proficiency in English, basic computer skills, and attention to detail. The company offers initial and ongoing training, a clear promotional path, and a great teamwork environment.

Technology Project Manager

Company: Support Shepherd

Location: Philippines

Posted Sep 04, 2024

The job posting is for a Technology Project Manager position at NTI Technologies, a company that provides white-glove customer service. The role involves coordinating the installation of Hosted VoIP Telephone Systems and requires 2+ years of project management experience.

Junior Documentation Specialist

Company: Touch Support, Inc. & SNF Back Office

Location: Other US Location

Posted Sep 05, 2024

The company is looking for a junior documentation specialist to join their team. The role involves creating and maintaining documentation, generating reports, and working with the implementation team. The company offers initial and ongoing training, a clear promotional path, and a diverse international team.

Junior IT Support Specialist

Company: Touch Support, Inc. & SNF Back Office

Location: Other US Location

Posted Sep 05, 2024

Touch Support is a US-based company that offers a work-from-home Junior IT Support Specialist role with opportunities for growth and development. The company is looking for individuals with a strong interest in IT and a passion for learning and helping others.

Social Worker

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Sep 05, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will NOT be accepted through this flyer. Interested applicants should review the How to Apply section of this flyer for more information on how to be considered.

Marketing & Branding Manager

Company: Ninja Van

Location: Other US Location

Posted Sep 05, 2024

The job description is for a marketing leader who will develop and execute marketing campaigns, manage a team, and analyze market trends. The ideal candidate has a proven track record, strong leadership and analytical skills, and experience in FMCG and rural markets.

Linehaul Team Leader (Kendari)

Company: Ninja Van

Location: Other US Location

Posted Sep 04, 2024

Ninja Van is a technology-enabled logistics company that provides hassle-free delivery services across Southeast Asia. They have become the region's largest and fastest-growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

Junior IT Support Specialist

Company: Touch Support, Inc. & SNF Back Office

Location: Other US Location

Posted Sep 05, 2024

Touch Support is a US-based company that offers a work-from-home Junior IT Support Specialist role with opportunities for growth and development. The company is looking for individuals with a strong interest in IT and a passion for learning and helping others.

Field Sales Executive (Bekasi)

Company: Ninja Van

Location: Other US Location

Posted Sep 05, 2024

Ninja Xpress is a leading last-mile delivery service company in Indonesia that provides flexible service options and easy-to-use systems. They offer various programs to support local SMEs, including Ninja Rewards, and are committed to caring for their loyal customers.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

Other Companies Hiring

© 2026 Job Transparency. All rights reserved.