Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
Data Analyst - PHL
Company: Jet Support Services, Inc.
Location: Other US Location
Posted Aug 18, 2024
Jet Support Services, Inc. (JSSI) is a leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With over 35 years of experience, JSSI supports 6,000+ aircraft and leverages data, scale, and innovation to drive cost savings and provide custom solutions. The company is seeking a Data Conversion Analyst with 3+ years of experience in data analysis, strong analytical and problem-solving skills, and proficiency in Microsoft Excel, SQL, and VBA. The ideal candidate will assist in data extraction and manipulation for Traxxall enrollment, perform data mining and auditing, and enhance existing processes for data extraction and enrolment.
Payroll and HRIS Manager
Company: Spinnaker Support
Location: Greater Denver Area
Posted Aug 14, 2024
The job posting is for a Manager HRIS Payroll and Analytics role at Spinnaker Support. The job involves managing HR systems, evaluating HR technology, and processing payrolls. The role requires a bachelor's degree and at least 5 years of related experience.
Customer Service Representative - Remote (Morocco Only)
Company: Hub Support
Location: Africa Only
Posted Aug 07, 2024
The job posting is looking for customer support representatives who are willing to work hard, learn new things, and adapt to a changing environment. The company offers a positive and inclusive culture, regular socials, and opportunities for self-learning and personal development.
SAP Solutions Consultant
Company: Spinnaker Support
Location: Remote
Posted Aug 16, 2024
Spinnaker Support is hiring a Solutions Consultant to join their team in the UK. The role involves working with customers to understand their technical stack and providing solutions to their problems. The ideal candidate will have experience in a customer-facing role, excellent problem-solving skills, and a thorough understanding of SAP products and services.
Junior Accountant
Company: Touch Support, Inc. & SNF Back Office
Location: Other US Location
Posted Aug 14, 2024
The job posting is for a Junior Accountant position at Touch Support, a multinational company. The job requires proficiency in English, basic computer skills, and attention to detail. The company offers initial and ongoing training, a clear promotional path, and a great teamwork environment.
Subject Matter Expert (TSR/CSR)
Company: Support Ninja
Location: Baton Rouge, LA
Posted Aug 19, 2024
SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They have a culture dedicated to their core values and offer a range of benefits to their employees.
JD Edwards Senior Application Support Analyst
Company: Spinnaker Support
Location: Remote
Posted Aug 18, 2024
Spinnaker Support provides global enterprise software support and consulting services. They have an immediate need for a JDE Senior Application Support Analyst with 10+ years of experience in JD Edwards Support.
Data Analyst
Company: Support Shepherd
Location: Philippines
Posted Aug 17, 2024
The job posting is seeking a Data Analyst with strong English skills and interest in AI. The role involves reviewing analytics tools, collecting and analyzing data, and developing dashboards and reports. The company is a headhunter agency looking for top overseas talent.
Engineer
Company: First Class Air Support
Location: Miami, FL
Posted Aug 17, 2024
The job description is for an engineer responsible for designing, developing, and implementing technical products for aircraft evacuation systems. The engineer will work on prototypes, material specifications, and production tooling, and will be responsible for creating test plans, conducting tests, and preparing test reports. The engineer will also provide technical support to customers and will be required to have good working knowledge of PC skills and software such as MS Office Suite, AutoCAD, Solidworks, and Inventor.
Finance Administrator
Company: Touch Support, Inc. & SNF Back Office
Location: Other US Location
Posted Aug 18, 2024
The job posting is for a Finance Administrator position at Touch Support, a multinational company. The job requires proficiency in English, basic computer skills, and attention to detail. The company offers initial and ongoing training, a clear promotional path, and a great teamwork environment.
Business Development Representative
Company: Support Shepherd
Location: Philippines
Posted Aug 06, 2024
The company is looking for a Business Development Representative to work with a healthcare IT product and services firm. The job involves revenue-generating activities, cold calling, and setting up meetings and product demos. The company offers a competitive salary and benefits.
Junior IT Support Specialist
Company: Touch Support, Inc. & SNF Back Office
Location: Other US Location
Posted Aug 18, 2024
The company is looking for a Junior IT Support Specialist to join their team. The role is a work-from-home position and requires excellent communication skills, a high school degree, and an interest in developing a career in IT. The company offers a learning-oriented environment, a clear promotional path, and opportunities for further development.