Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
Data Entry - Billings
Company: Support Ninja
Location: Other US Location
Posted Jul 10, 2024
SupportNinja is a BPO company that helps fast-growing tech companies with outsourced support, lead generation, customer service, and community management. They are looking for a Data Entry position that involves accurately entering data into systems, databases, and spreadsheets, and meeting performance targets. The required qualifications include previous experience in data entry, typing skills, and a background in research and analysis.
Business Management Analyst
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland
Posted Jul 04, 2024
This is a Direct Hire Authority DHA solicitation for a Business Management Analyst position in the competitive service, requiring experience in contract strategies, acquisition strategies, and major weapons system procurements, with a requirement for a TopSecret security clearance and submission of a Confidential Financial Disclosure Report.
Data Entry + Translation (Data entry focus)
Company: Support Shepherd
Location: LATAM
Posted Jul 07, 2024
Data Entry + Translation Specialist role: input data into Excel spreadsheets, upload to Oracle systems, assist with English to Spanish translation, and collaborate with team members to improve processes and maintain confidentiality.
Project Officer
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Clarksburg, West Virginia Clarksburg, West Virginia
Posted Jul 04, 2024
The US government is seeking a Project Officer for the Product Manager Biometrics Enabling Capability PM BEC, requiring experience in analyzing data, tracking tasks, reviewing directives, and providing advice to management.
Creative Developer
Company: Support Shepherd
Location: LATAM
Posted Jul 08, 2024
Shepherd is hiring a Creative Developer to support their growth, requiring 3+ years of experience, excellent problem-solving skills, and proficiency in HTML, CSS, JavaScript, Adobe Photoshop/Illustrator, and Microsoft Office. The ideal candidate will have experience with mobile app development, game creation, and rich media advertising.
PROGRAM MANAGER (DEPUTY PRODUCT DIRECTOR ACQUISITION)
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland
Posted Jul 04, 2024
The US Department of Defense is seeking a Supervisory Deputy Product Director for an Acquisition system and related mission equipment. The position requires one year of specialized experience in developing operational budgets, analyzing acquisition program evaluation documentation, and overseeing acquisition project responsibilities. The job also requires a Secret clearance, a three-year tenure agreement, and a written statement of financial disclosure.
SECURITY OFFICER
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Warren, Michigan Warren, Michigan
Posted Jul 04, 2024
The Program Executive Office Ground Combat Systems PEO GCS is responsible for providing world-class affordable relevant and sustainable ground combat vehicles to Joint War fighters. The position requires a year of specialized experience, a Top Secret security clearance, and regular drug testing. The incumbent must also obtain a core SPeD Certification Security Fundamentals Professional Certification SFPC within their first two years of employment.
Senior Software Developer (JavaScript, TypeScript and SQL)
Company: Support Ninja
Location: Other US Location
Posted Jul 10, 2024
SupportNinja is a BPO company that helps fast-growing tech companies with outsourced support, lead generation, customer service, and community management. They are looking for a Senior Software Developer with at least 3 years of experience in software development, strong knowledge of JavaScript and TypeScript, and experience with modern web app frameworks and HTTP API concepts.
Social Worker
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas
Posted Jul 10, 2024
This is a public notice flyer to notify interested applicants of anticipated vacancies for a Social Worker position at the Military Correctional Complex in Fort Leavenworth, Kansas. The position requires frequent direct contact with inmates and exposure to daily stress and potentially dangerous situations.
Technical Support Team Manager
Company: Support Ninja
Location: Other US Location
Posted Jul 10, 2024
SupportNinja is a BPO company that helps fast-growing tech companies with outsourced support, lead generation, customer service, and community management. The company was founded in 2015 and aims to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo. The Technical Support Team Manager role involves indirectly managing a team of ninjas, conducting quality audits, monitoring performance, and developing action plans to address deficiencies. The role also requires direct management of team leaders, coaching, and developing team members, as well as communicating with clients and participating in hiring and selection processes.
SYSTEMS ENGINEER
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland
Posted Jul 04, 2024
This is a Direct Hire Authority DHA solicitation for a Business and Technical Management Career Path position in the competitive service, with a pay band NH03 equivalent to GS12 to GS13. The position requires a Bachelor's degree in engineering or a related field, and one year of specialized experience in drafting systems engineering plans, assessing technical risk, and reviewing system architectures.
General Engineer
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Jul 04, 2024
Provides technical recommendation to the Supervisor and consults with other technical experts in specialized areas when required. Requires a degree in engineering, experience in leading large complex test events, and a Secret security clearance.