Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
Interdisciplinary
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland
Posted Jun 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a Program Executive Office, Command Control Communications-Tactical (PEO C3T) position in Aberdeen Proving Ground, MD. The role involves managing assessment and reporting of test results, implementing system engineering and testing processes, and developing policies for assigned programs. The position requires a bachelor's degree in engineering or computer science, and one year of specialized experience. The role is part of the Army Acquisition, Logistics and Technology Workforce and offers a comprehensive benefits package.
Supervisory Clinical Psychologist
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas
Posted Jun 09, 2024
Project Management Officer
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Jun 09, 2024
This is a Direct Hire Authority solicitation for a Project Management Officer position at the Program Executive Officer, Intelligence Electronic Warfare & Sensors, PM Terrestrial Sensors, located at Fort Belvoir, VA. The role involves programmatic planning, reporting, monitoring obligations, and analyzing programmatic impacts. Qualifications include one year of specialized experience in programmatic planning, reporting, and monitoring. The position requires U.S. Citizenship and a suitability or fitness determination. Benefits include a comprehensive benefits package and the possibility of multiple positions being filled from this announcement.
IT Specialist (OS)
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Jun 09, 2024
The job posting is for an IT Specialist position in the US Army, requiring experience in security controls, analytical reasoning, and DevSecOps pipelines. The job involves supporting the Army mission by providing Agile support services for authorized customers.
Supply Technician (Motor Vehicle Operator)
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Edinburgh, Indiana Edinburgh, Indiana
Posted Jun 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a position with the Department of Army, Expeditionary Civilian Workforce, Camp Atterbury, Edinburgh, Indiana. The role requires specialized experience in conducting inventory of excess property and/or equipment, assisting in issuance and turn-in of equipment/supplies, entering data into an automated tracking system, and operating up to 15 passenger vehicles. Qualified candidates must meet certain conditions of employment, including a pre-employment physical, a suitability or fitness determination, holding a current valid state driver's license, passing a urinalysis test, and obtaining a Secret security clearance. The position is subject to a one-year trial period and requires continuous availability for emergencies. Direct deposit of pay is required, and selection is subject to Department of Defense referral system for displaced employees.
PROGRAM MANAGER (ASSISTANT PROGRAM MANAGER ACQUISITION)
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Warren, Michigan Warren, Michigan
Posted Jun 09, 2024
The Program Executive Office, Ground Combat Systems (PEO GCS) is seeking a qualified candidate for a Direct Hire Authority (DHA) position. The role involves providing world-class affordable, relevant, and sustainable ground combat vehicles to Joint Warfighters. The position requires a Secret security clearance, ability to travel up to 25% of the time, and specialized experience in managing systems development and acquisition programs. The candidate must have at least one year of specialized experience in managing new systems development, production or fielding, coordinating system development, product improvement plans, or system modification, planning and directing a systems acquisition program to ensure cost/schedule/performance goals are met, evaluating the work of personnel from contractors and other supporting activities, and providing advice and/or assistance to senior personnel on any products assigned.
Acquisition Analyst
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama
Posted Jun 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a Directorate of Defense Contracting position. The role involves supporting Army Contracting Command Contracting Officers and contract specialists in contract negotiations and supporting Defense Contract Management Agency. The position requires a one-year trial/probationary period, U.S. citizenship, and the ability to obtain/maintain a SECRET clearance. Specialized experience is required, including developing Performance Work Statements, creating Market Research Reports, and evaluating criteria for complex procurement actions. The position offers a comprehensive benefits package and is subject to restrictions resulting from Department of Defense referral system for displaced employees.
Operations Research Analyst
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Jun 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a DoD Civilian Acquisition Workforce Personnel Demonstration Project (AcqDemo) position in the NH-03 broadband. The role involves using operations research techniques to analyze human capital data related to the Acquisition Workforce, coordinating information requirements, and assisting with in-process reviews. The position requires a Bachelor's degree in operations research or a related field, along with one year of specialized experience. The role offers a comprehensive benefits package and is subject to a suitability or fitness determination.
Office Automation Assistant
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas
Posted Jun 09, 2024
This job posting is for a position under the Law Enforcement (LEO) provisions of Special Retirement Coverage (SRC) with a maximum entry age of 37 and mandatory retirement at 57. The role involves operating computer applications, reviewing correspondence, and passing a background check, fitness exam, and annual medical screening. A typing proficiency of 40 WPM is required. The position is subject to DoD regulations and requires annual training. US Citizens are eligible to apply.
MANAGEMENT AND PROGRAM ANALYST (RESEARCH SPT)
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Jun 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a Research Support Operations Officer position. The role involves managing operational support requirements for field research activities in support of the U.S. Army Research Institute's research mission. The position requires specialized experience in coordinating and assembling composite Soldier support/requirement plans, developing tasking/requirement documents, coordinating the execution of Soldier support requirements, and managing operational requirements/functions. The job also involves temporary duty (TDY) business travel to worldwide locations less than 25% of the time. Qualifications include US citizenship, ability to obtain and maintain a Secret security clearance, and meeting the experience requirements. The position may or may not proceed to the GS-13 equivalent performance level depending on organization performance needs and actual job requirements.
INTERNATIONAL PROGRAMS MANAGEMENT SPECIALIST
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama
Posted Jun 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a Director of International Programs Management Specialist position in the Assistant Program Executive Office International (APEO-I), PEO Aviation. The role involves coordinating Foreign Military Sales (FMS) activities across seven International Product Offices (IPOs) within PEO Aviation. Qualified candidates must meet specific requirements including a one-year trial/probationary period, U.S. Citizenship, and the ability to obtain a Secret security clearance. The position requires business travel up to 30% of the time and certification at Level Advanced Level in the Acquisition Career Field Program Management within 48 months of entrance on duty.
Intelligence Specialist (Operations)
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Omaha, Nebraska Omaha, Nebraska
Posted Jun 09, 2024
This job posting is for a senior cyber intelligence planner and advisor position in the Defense Civilian Intelligence Personnel System (DCIPS) at the US Army Acquisition Support Center. The role involves conducting cyber assessments, performing all-source technical intelligence research and analysis, and utilizing cyber threat intelligence to protect and restore operations. The position requires a Top Secret security clearance, certifications under CJCSI 6510.05 and AR 380-53, and the ability to work irregular hours and travel 35% of the time. Qualifications include relevant experience in intelligence-related research, analysis, collections, and operations, and meeting one of several employment authority categories.