Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

Supervisory Clinical Psychologist

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jun 08, 2024

This is a public notice flyer for anticipated vacancies in a Secondary Law Enforcement Officer position. The role involves contact with inmates and requires various conditions of employment, including a background check, drug screening, vaccination, and medical screening. The position is supervisory and requires a Secret security clearance. Qualifications include a Doctoral Degree in Clinical Psychology, specialized experience, and a current, active, valid, and unrestricted license. The position is not a bargaining unit position and offers a comprehensive benefits package.

Project Management Officer

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Jun 08, 2024

Interdisciplinary

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland

Posted Jun 08, 2024

Supply Technician (Motor Vehicle Operator)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Edinburgh, Indiana Edinburgh, Indiana

Posted Jun 08, 2024

This is a Direct Hire Authority (DHA) solicitation for a position with the Department of Army, Expeditionary Civilian Workforce, Camp Atterbury, Edinburgh, Indiana. The role requires specialized experience in conducting inventory of excess property and/or equipment, assisting in issuance and turn-in of equipment/supplies, entering data into an automated tracking system, and operating up to 15 passenger vehicles. Qualified candidates must meet certain conditions of employment, including a pre-employment physical, a suitability or fitness determination, holding a current valid state driver's license, passing a urinalysis test, and obtaining a Secret security clearance. The position is subject to a one-year trial period and requires continuous availability for emergencies. Direct deposit of pay is required, and selection is subject to Department of Defense referral system for displaced employees.

Clinical Psychologist (Public Notice Flyer)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jun 08, 2024

This public notice flyer announces anticipated vacancies for a Clinical Psychologist position at the Correctional Complex in Fort Leavenworth, Kansas. The role involves frequent direct contact with inmates, exposing the incumbent to daily stress and potential dangerous situations. The position requires a Doctoral Degree in Clinical Psychology, a valid clinical license, and at least one year of specialized experience in psycho-diagnostic assessments, crisis interventions, and psychotherapy for an inmate or adult population. The role is subject to various conditions of employment, including background checks, security clearance, vaccinations, and physical examinations.

Acquisition Analyst

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama

Posted Jun 08, 2024

RESEARCH PSYCHOLOGIST

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Multiple Locations

Posted Jun 08, 2024

This is an open-continuous announcement for a Direct Hire Authority (DHA) solicitation for the U.S. Army Research Institute (ARI). The position involves recruiting and appointing qualified candidates to positions in the competitive service. The role requires a Bachelor's degree (or higher) in psychology, or a Ph.D. in a relevant field. Specialized experience is needed, including conducting research, leading/managing projects, and applying behavioral and social science theories. The incumbent must obtain a secret security clearance and may need to travel up to 25% of the time. A Public Financial Disclosure Report is required.

Operations Research Analyst

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Jun 08, 2024

IT Specialist (OS)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Jun 08, 2024

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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