Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
Social Worker
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas
Posted Jun 10, 2024
This is a public notice flyer for anticipated vacancies at the Military Correctional Complex in Fort Leavenworth, Kansas. The flyer outlines the application process, conditions of employment, and qualifications required for the Social Worker position. Key requirements include a Master's degree in Social Work, one year of specialized experience, and a current, active, unrestricted clinical license. The role involves frequent direct contact with inmates, exposing the incumbent to daily stress and potential dangerous situations. The position is eligible for Law Enforcement (LEO) retirement coverage and may offer recruitment, relocation, or retention incentives.
Digital Photo Assistant
Company: Support Ninja
Location: Other US Location
Posted Jun 10, 2024
SupportNinja, founded in 2015, is a BPO company that aims to revolutionize outsourcing by focusing on employee development, technology implementation, and challenging industry norms. They offer various services including outsourced support, lead generation, customer service, and community management. The company is currently seeking a Digital Photo Assistant for an onsite position at The Sanctum, North EDSA, Quezon City. The role involves improving customer experience, photo editing, report generation, and problem-solving. Required qualifications include an undergraduate degree, 1 year of related experience, proficiency in Adobe Photoshop/Lightroom, strong communication skills, and the ability to multitask. The company offers competitive compensation, benefits, and opportunities for growth.
PROGRAM ANALYST
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Aberdeen, Maryland Aberdeen, Maryland
Posted Jun 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a Program Analyst position in the competitive service at PEO-C3T, PMO TACTICAL NETWORK (6KB) BUSINESS MANAGEMENT DIVISION ABERDEEN PROVING GROUND, Aberdeen Proving Ground, MD. The role involves developing fiscal program plans, managing program costs and funding, and providing financial reports. Qualifications include US citizenship, relevant experience, and potential for Practitioner certification in Business - Financial Management (BUS-FM) within 60 months of employment. The position offers a comprehensive benefits package and is part of the Army Acquisition, Logistics and Technology Workforce.
Senior Associate, Group FP&A
Company: Ninja Van
Location: Other US Location
Posted Jun 10, 2024
Ninja Van, a tech-enabled logistics company, is seeking a Senior Associate, Group FP&A. The role involves gathering insights, analyzing information, and preparing reports for management and investors. The candidate should have 2-3 years of analytical experience, a degree in finance or related field, and advanced Excel skills. Strong communication and teamwork abilities are required. The position offers opportunities for growth and strategic decision-making in a dynamic environment.
Operations Research Analyst
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Jun 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a Developmental Operations Research/Systems Analyst (ORSA) position at the Department of the Army. The role involves applying advanced OR, computer language coding, and data science techniques to support senior-level decision-makers. The position is developmental and may be filled at the GS-11, GS-12, or GS-13 level. Qualifications include a degree in operations research or related fields, with specialized experience in OR, data science, and computer programming languages. The role requires a Secret security clearance and may involve up to 25% travel. Benefits include a comprehensive package designed to make a federal career rewarding.
PROGRAM MANAGER (ASSISTANT PROGRAM MANAGER ACQUISITION)
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama
Posted Jun 09, 2024
The job posting is for an Assistant Program Manager in the UAS FMS IPO, responsible for managing new systems through advanced development, production, and fielding, or fielded systems undergoing extensive modification. The position is a pay banded NH-03, encompassing grades 12 and 13 on the General Schedule. The role requires executing cost, schedule, performance, and risk activities, coordinating acquisition support activities, and performing periodic financial reviews. Specialized experience is required, typically gained at the NH-02/GS-11 level. The position is subject to a suitability or fitness determination, a one-year trial/probationary period, and the need for a Secret clearance. Temporary duty travel up to 25% of the time is required. The role is part of the Army Acquisition, Logistics and Technology Workforce, and the selectee must meet Program Management Certification requirements within 5 years.
Interdisciplinary Engineer and Computer Scientist
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland
Posted Jun 09, 2024
This is a Direct Hire Authority solicitation for a Director-level position in the PEO, C3T PMO MISSION COMMAND (6JC) TECHNICAL MANAGEMENT DIVISION located in ABERDEEN PROVING GROUND APG, MD. The role involves providing test management and system evaluation support for software-intensive and hardware systems at the System of Systems level, leading cross-organizational integrated product teams, preparing program documentation, and implementing testing processes. The position requires a Bachelor's degree in engineering or a related field, and one year of specialized experience. The role is part of the Army Acquisition, Logistics and Technology Workforce and offers a comprehensive benefits package.
Clinical Psychologist (Public Notice Flyer)
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas
Posted Jun 10, 2024
This public notice flyer announces anticipated vacancies for a Clinical Psychologist position at the Correctional Complex in Fort Leavenworth, Kansas. The role involves frequent direct contact with inmates, exposing the incumbent to daily stress and potential dangerous situations. The position requires a Doctoral Degree in Clinical Psychology, a valid clinical license, and at least one year of specialized experience in psycho-diagnostic assessments, crisis interventions, and psychotherapy for an inmate or adult population. The role is subject to various conditions of employment, including background checks, security clearance, vaccinations, and physical examinations.
Accountant (Systems)
Company: Department of Health and Human Services - Program Support Center
Location: Multiple Locations
Posted Jun 09, 2024
The text describes a job opening in the Department of Health and Human Services, Program Support Center, located in Rockville, Maryland. The position has an applicant limit of 100. U.S. Citizenship is required, and males born after December 31, 1959 must be registered or exempt from Selective Service. The role requires successful completion of a background security investigation and favorable adjudication. Applicants must have a degree in Accounting or a related field, or a combination of education and experience in accounting. The position requires one year of specialized experience in financial management, including interpreting legislation, providing technical advice, developing accounting techniques, and utilizing control systems.
Reals Representative
Company: Support Ninja
Location: Other US Location
Posted Jun 10, 2024
SupportNinja, founded in 2015, is a BPO company that aims to revolutionize outsourcing by focusing on employee development, technology implementation, and challenging the status quo. They offer hybrid positions with benefits like competitive compensation, retirement savings, health insurance, and skills training. The Renewals Representative role involves managing customer relationships, negotiating contracts, and preventing churn. Required qualifications include 1+ year of experience in renewals or customer success, a college degree, and proficiency in MS Excel. The company values employee focus, humility, continuous improvement, candid communication, and joy.
Interdisciplinary (Engineering)
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland
Posted Jun 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a network engineer position at Aberdeen Proving Ground, MD. The role is for Product Manager Tactical Spectrum Warfare. Qualified candidates must meet specific requirements including a bachelor's degree in engineering, experience in network system integration and design, and a Top-Secret security clearance. The position offers a comprehensive benefits package and is part of the Engineering and Science Career Field.
Program Manager (Assistant Program Manager Acquisition)
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Jun 09, 2024
The job posting is for a Program Manager (Assistant Program Manager Acquisition) position in the competitive service. The job requires specialized experience in executing cost, schedule, and performance activities, coordinating acquisition support activities, and executing contracting officer representative duties. The job also requires a Secret clearance and the ability to obtain and maintain it.