Jobs at Synchrony
548 open positions
VP, Customer Activation Leader
Company: Synchrony
Location: Atlanta, GA
Posted Mar 11, 2024
<p>Job ID E2401047 <p> <p>Job Description <p> <p><b>Role SummaryPurpose<b> <p> <p>The VP Customer Communication Solutions is responsible for the strategy vision and roadmap for customer communications including billing statements letters and card packages across all Synchrony business lines and portfolios <p> <p>This role leads crosscompany Agile teams managing feature and story development prioritization and backlog management and release cycles tied to the development and execution of customer communications including billing statements <p> <p>You will guide efforts related to new capabilities and endeavors and provide a unified implementation vision for next generation payment and billing vehicles <p> <p>This role leads a team of solution architects and project managers who manage the content of communications both paper and digital for billing statements letters and card packages delivering ~700MM pieces annually across multiple software platforms while adhering to all regulatory and compliance mandates including transaction billing finance charge and fee calculation and card and billing display requirements <p> <p>You will work with stakeholders Marketing Client Development Technology Product and Business Operations and other functions and suppliers across the company on growth initiatives shepherding initiatives manifesting in customer communication collateral payment product options promotional transaction products loyalty and rewards products and other 3rd party product offers <p> <p>Were proud to offer you choice and flexibility You have the option to be remote and work from home or come into one of our offices <p> <p>This position is currently remote and can require working at a Synchrony or supplier site for team meetings planning sessions and culture events <p> <p><b>Essential Responsibilities<b> <p> <p>This role requires several unique skill sets knowledge of Fiserv First Data andor other card issuing platforms knowledge of software development methodologies such as AgileSDLC amp knowledge of credit billing regulatory mandates In this role this individual will <p> <ul><li>Engage develop retain and lead a high performing team of contentprocessing channel architects in their efforts to launch customer communication initiatives<li> <li>Lead Agile teams in developing customer communications software design with an adherence to execution processes from inception thru design testing validation and launch with a focus on quality and regulatory standards<li> <li>Provide enterprisewide planning staffing and capacity strategies for customer communication initiatives optimize and standardize features and functionality across the enterprise with a focus on efficiency and Synchrony growth targets provide tools and strategies for managing Agile backlog and prioritization develop consistent and repeated communications related to customer communications delivery<li> <li>Ensure all regulatory and compliance requirements for all customer communication platforms develop and maintain standard processes and operational documentation with full incorporation of compliance amp regulatory requirements develop build and drive process simplicity amp innovation efforts to match evolving client business and compliance requirements<li> <li>Drive channel innovation with team cross functional stakeholders and suppliers investigate and champion pilot strategies for next generation customer communication vehicles unify and guide receivables platform product strategies<li> <ul><p><b>QualificationsRequirements<b> <p> <ul><li>Bachelors Degree or in lieu of degree high school diplomaGED and 10 years experience in Marketing Operations card processingplatform experience<li> <li>7 years experience with card platforms such as Fiserv First Data TSYS etc and general card service touch points to include can be concurrent<li> <li>5 years experience with crossfunctional project management driving change and innovation within a large and diverse organization<li> <li>5 years experience problem solving and developing a range of solutions to close business gaps<li> <li>5 years experience managing technically oriented direct reports andor selfdirected talent<li> <li>3 years experience with credit billing regulatory mandates<li> <li>Ability to travel as needed up to 20<li> <ul><p><b>Desired Characteristics<b> <p> <ul><li>Proven experience in team leadership business performance and results<li> <li>Proven experience in developing and leading team in testing amp validation methodologies<li> <li>Strong knowledge of credit card marketing processes<li> <li>Ability to translate technical information and simplify complex ideas to stakeholders<li> <li>Knowledge of applicable bankcard laws regulations and operating instructions<li> <li>Experience in planning toolsmethodologies supply chain inventory planning capacity management<li> <li>Experience in maintaining customerclient relationships<li> <li>Proven organizationaltime management skills<li> <li>High energy and selfmotivated<li> <li>PMP Agile Scrum certification<li> <ul><p><b>GradeLevel 13<b> <p> <p>The salary range for this position is <b>13000000 21000000<b> USD Annual and is eligible for an annual bonus based on individual and company performance <p> <p>Actual compensation offered within the posted salary range will be based upon work experience skill level or knowledge <p> <p>Salaries are adjusted according to market in CA NY Metro and Seattle <p> <p><b> Eligibility Requirements <b> <p> <ul><li>You must be 18 years or older<li> <li>You must have a high school diploma or equivalent<li> <li>You must be willing to take a drug test submit to a background investigation and submit fingerprints as part of the onboarding process<li> <li>You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act<li> <li>N ew hires Level 47 must have 9 months of continuous service with the company before they are eligible to post on other roles Once this new hire time in position requirement is met the associate will have a minimum 6 months time in position before they can post for future nonexempt roles Employees level 8 or greater must have at least 18 months time in position before they can post All internal employees must consistently meet performance expectations and have approval from your manager to post or the approval of your manager and HR if you dont meet the time in position or performance expectations<li> <ul><p>Legal authorization to work in the US is required We will not sponsor individuals for employment visas now or in the future for this job opening All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status <p> <p><b> Our Commitment <b> <p> <p>When you join us youll be part of a diverse inclusive culture where your skills experience and voice are not only heardbut valued We celebrate the differences in all of us and believe that our individual unique perspectives is what makes Synchrony truly a great place to work Together were building a future where we can all belong connect and turn ideals into action Through the power of our 8 Diversity Networks+ with more than 60 of our workforce engaged youll find community to connect with an opportunity to go beyond your passions <p> <p>This starts when you choose to apply for a role at Synchrony We ensure all qualified applicants will receive consideration for employment without regard to age race color religion gender sexual orientation gender identity national origin disability or veteran status <p> <p><b> Reasonable Accommodation Notice <b> <p> <ul><li>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job or to perform your job Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment<li> <li>If you need special accommodations please call our Career Support Line so that we can discuss your specific situation We can be reached at 18663015627 Representatives are available from 8am 5pm Monday to Friday Central Standard Time<li> <ul><p><b>Job Family Group<b> <p> <p>Marketing<p>
AVP, Sourcing Manager
Company: Synchrony
Location: Atlanta, GA
Posted Mar 12, 2024
<p>Job ID E2401123 <p> <p>Job Description <p> <p><b> Role SummaryPurpose <b> <p> <p>The AVP Sourcing Manager will execute and carry out the sourcing process ensure supplier compliance during onboarding and engagement for renewal time periods review contractual agreements of assigned suppliers including developing certain sourcing category strategies In this role you will manage and mitigate supplier as well as business risks and work closely with the business leaders and as needed with the VP Category Managers to do so <p> <p><b> Essential Responsibilities <b> <p> <ul><li>Regularly meet with business owners across Synchrony lines of businesses LOBs andor VP Category Leaders to provide guidance and direction to functional teams with strong process responsibility to develop comprehensive plan to execute while meeting business needs ie examine scope cost availability of productsservices and market conditions to complete projects<li> <li>Drive sourcing initiatives with focus on driving productivity cost saving benefits and identifying rationalization opportunities<li> <li>Leverage professional expertise with Legal and business owners to review and modify contractual terms amp conditions<li> <li>Oversight of supplier compliance with regulatory and reputational requirements throughout all stages of the sourcing process<li> <li>Conduct RFIsRFPs market research and identification qualification and competitive analysis of required products and services<li> <li>Utilize eAuction tools where appropriate to leverage competition and drive cost reductions<li> <li>Identify streamline and drive implementation of sourcing strategies for categories<li> <li>Work with Supplier Management teams to ensure alignment with Procurement strategies goals and objectives<li> <li>Create PowerPointExcel materials for review with senior and executive management teams as required<li> <li>Support updating of all purchasingrelated SOPs<li> <li>Perform other duties andor special projects as assigned<li> <ul><p><b> QualificationsRequirements <b> <p> <ul><li>Bachelors degree with a minimum 5 years of experience in financial services ie Supplier Risk Management Operations Customer Service Collections<li> <li>In lieu of degree High SchoolGED diploma with a minimum of 7 years of experience preferably in financial services ie Supplier Risk Management Operations Customer Service Collections<li> <li>Minimum of 3 years experience within Sourcing including but not limited to category management contract negotiations supply chain management supplier management andor logistics with a proven track record for strong execution<li> <li>Must be able to travel up to 10<li> <ul><p><b> Desired Characteristics <b> <p> <ul><li>Demonstrated project management skills<li> <li>Must have proven strong facilitation skills and experience delivering presentations<li> <li>Must have proven quantitative and analytical skill set<li> <li>Experience providing outstanding oral and written communication skills at all levels of the organization<li> <li>High enthusiasm and desire to work in fast paced ever changing environment<li> <li>Proven ability to manage complex initiatives across multiple teamsplatforms<li> <li>Ability to work independently and effectively manage multiple priorities with little supervision<li> <li>Experience working with reporting and analytics systems COUPA Tableau SAS or comparable software<li> <li>Strong PC proficiency Microsoft Suite including Word Excel PowerPoint and Outlook or comparable software application<li> <ul><p><b>GradeLevel 11<b> <p> <p>The salary range for this position is <b>9000000 15500000<b> USD Annual and is eligible for an annual bonus based on individual and company performance <p> <p>Actual compensation offered within the posted salary range will be based upon work experience skill level or knowledge <p> <p>Salaries are adjusted according to market in CA NY Metro and Seattle <p> <p><b> Eligibility Requirements <b> <p> <ul><li>You must be 18 years or older<li> <li>You must have a high school diploma or equivalent<li> <li>You must be willing to take a drug test submit to a background investigation and submit fingerprints as part of the onboarding process<li> <li>You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act<li> <li>N ew hires Level 47 must have 9 months of continuous service with the company before they are eligible to post on other roles Once this new hire time in position requirement is met the associate will have a minimum 6 months time in position before they can post for future nonexempt roles Employees level 8 or greater must have at least 18 months time in position before they can post All internal employees must consistently meet performance expectations and have approval from your manager to post or the approval of your manager and HR if you dont meet the time in position or performance expectations<li> <ul><p>Legal authorization to work in the US is required We will not sponsor individuals for employment visas now or in the future for this job opening All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status <p> <p><b> Our Commitment <b> <p> <p>When you join us youll be part of a diverse inclusive culture where your skills experience and voice are not only heardbut valued We celebrate the differences in all of us and believe that our individual unique perspectives is what makes Synchrony truly a great place to work Together were building a future where we can all belong connect and turn ideals into action Through the power of our 8 Diversity Networks+ with more than 60 of our workforce engaged youll find community to connect with an opportunity to go beyond your passions <p> <p>This starts when you choose to apply for a role at Synchrony We ensure all qualified applicants will receive consideration for employment without regard to age race color religion gender sexual orientation gender identity national origin disability or veteran status <p> <p><b> Reasonable Accommodation Notice <b> <p> <ul><li>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job or to perform your job Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment<li> <li>If you need special accommodations please call our Career Support Line so that we can discuss your specific situation We can be reached at 18663015627 Representatives are available from 8am 5pm Monday to Friday Central Standard Time<li> <ul><p><b>Job Family Group<b> <p> <p>Sourcing<p>
VP, Mobile Software Development Engineering Manager
Company: Synchrony
Location: Atlanta, GA
Posted Mar 07, 2024
The Vice President, Mobile Software Development Engineering Manager role at Synchrony involves leading a team of software engineers in the development and architecture of mobile applications. The role requires deep expertise in software engineering, mobile applications, and the ability to manage teams. The VP will be responsible for leading cross-cutting engineering goals, managing engineers, and ensuring compliance with architecture, security, and technology standards. The role offers flexibility, with the option to work remotely or from one of the company's offices. The ideal candidate should have passion for mobile software development, common sense, leadership skills, adaptability to new technology, customer-centric thinking, and strong tech chops. The salary range is 130,000.00 - 210,000.00 USD Annual, and the role is eligible for an annual bonus based on individual and company performance.
AVP, Digital API Product Owner
Company: Synchrony
Location: Atlanta, GA
Posted Mar 15, 2024
Synchrony is seeking an Agile Product Owner to lead the development and implementation of APIs and systems for their digital ecosystem. The ideal candidate will have strong communication skills, project management experience, and a proven track record of delivering successful projects. The role involves designing an API product roadmap, partnering with internal and external sources, and leading the feature development cycle. The salary range is 90,000.00 - 155,000.00 USD Annual, and the position is eligible for an annual bonus. The company offers flexibility, with the option to work remotely or from one of their offices.
AVP, API Principal Software Engineer
Company: Synchrony
Location: Atlanta, GA
Posted Mar 11, 2024
<p>Job ID E2400970 <p> <p>Job Description <p> <p><b> Role SummaryPurpose <b> <p> <p>The Assistant Vice President Principal Software Engineer craves working in a handson system design and architecture environment and leads by example to make sure time sensitive projects get done on time and to specifications To be successful in this role deep expertise in solution and eventdriven architecture microservice architecture cloud technologies and the ability to influence and lead a team are musts <p> <p>This AVP will lead the development and the life cycle management of our consumer bank acquisition and servicing application by creating and developing thoughtful solutions to anticipate bugs and maintain operational excellence In short you would be one of our technical experts and team leaders <p> <p>Were proud to offer you choice and flexibility You have the option to be remote and work from home or come into one of our offices You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings training and culture events <p> <p><b> Essential Responsibilities <b> <p> <ul><li>Influence many agile development teams through all phases of the Agile development life cycle through SAFe<li> <li>Implement new technologies and assist developers as they migrate to new technologies<li> <li>Architect applications across the full stack experience in PCF Cloud Native Application Architecture Microservices ecosystem J2EE Spring Java and RESTful APIs are a must<li> <li>Design data models to support complex business processes<li> <li>Drive a CICD strategy using our Jenkins Bitbucket and uDeploy stack<li> <li>Influence and collaborate with software developers UX designers product managers application architects and customer application experts to create amazing apps<li> <li>Mentor and influence all levels of the team in this role you will have the opportunity to influence up and down the chain of command<li> <li>Ensure compliance with architecture security and technology standards set by Synchrony<li> <li>Assist in crafting and maintaining the future state technology architectural strategy along with our application modernization and migration roadmap<li> <li>Participate in Agile scrums consisting of crossfunctional teams<li> <li>Lead Agile sprints as the technical expert including sprint planning daily standups backlog grooming sessions and sprint reviews<li> <li>Ensure application code quality through development test and QA<li> <li>Participate in addressing root cause analyses incident reports and provide direction in problem resolution<li> <li>Ability to analyze production defects troubleshoot systems identify root cause and implement fixes<li> <li>Passionate about the latest technologies opensource projects and languages<li> <li>Provide 24x7 oncall support periodically throughout the year<li> <li>Identify ways to increase efficiency and improve system performance<li> <li>Work with third party vendors to develop software andor integrate their software into the companys products<li> <li>Perform other duties andor special projects as assigned<li> <ul><p><b> QualificationsRequirements <b> <p> <ul><li>Bachelors degree and a minimum 5 years of experience with software engineering OR in lieu of degree High School DiplomaGED 7 years of experience with software engineering<li> <li>Minimum 5 years of application development experience<li> <li>Spring Boot and Spring Cloud development background<li> <li>Critical Thinking creativity and problemsolving skills<li> <ul><p><b> Desired Characteristics <b> <p> <ul><li>Experience building and consuming web services via SOAP and REST<li> <li>Expertise with continuous integration environments<li> <li>Experience with writing unit integration and UI test cases<li> <li>Deep experience with responsive web design principles and cross device support<li> <li>Strong experience with Pivotal Cloud Foundry<li> <li>Knowledge in using Splunk for production support<li> <li>Experience with Database Architecture Modeling and familiarity with MySQL amp SQL<li> <li>Familiarity with JSON REST and XML based web services<li> <li>Working knowledge of the overall mobile industry<li> <li>Excellence in technical communication with technical and nontechnical peers<li> <li>Strong crossfunctional team player with the ability to work seamlessly across a matrix organization and partner with global development companies<li> <li>Desire to work in a dynamic fast paced environment<li> <li>Experience developing and supporting financialbanking applications<li> <li>Excellent interpersonal skills with ability to influence clients team members management and external groups<li> <li>Excellent attention to detail in a team environment<li> <li>Strong oral and written communication analytical and problemsolving skills<li> <li>Ability to analyze use structured problem solving and available tools to troubleshoot systems identify root cause action plans impact and resolution options<li> <ul><p><b>GradeLevel 11<b> <p> <p>The salary range for this position is <b>9000000 15500000<b> USD Annual and is eligible for an annual bonus based on individual and company performance <p> <p>Actual compensation offered within the posted salary range will be based upon work experience skill level or knowledge <p> <p>Salaries are adjusted according to market in CA NY Metro and Seattle <p> <p><b> Eligibility Requirements <b> <p> <ul><li>You must be 18 years or older<li> <li>You must have a high school diploma or equivalent<li> <li>You must be willing to take a drug test submit to a background investigation and submit fingerprints as part of the onboarding process<li> <li>You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act<li> <li>N ew hires Level 47 must have 9 months of continuous service with the company before they are eligible to post on other roles Once this new hire time in position requirement is met the associate will have a minimum 6 months time in position before they can post for future nonexempt roles Employees level 8 or greater must have at least 18 months time in position before they can post All internal employees must consistently meet performance expectations and have approval from your manager to post or the approval of your manager and HR if you dont meet the time in position or performance expectations<li> <ul><p>Legal authorization to work in the US is required We will not sponsor individuals for employment visas now or in the future for this job opening All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status <p> <p><b> Our Commitment <b> <p> <p>When you join us youll be part of a diverse inclusive culture where your skills experience and voice are not only heardbut valued We celebrate the differences in all of us and believe that our individual unique perspectives is what makes Synchrony truly a great place to work Together were building a future where we can all belong connect and turn ideals into action Through the power of our 8 Diversity Networks+ with more than 60 of our workforce engaged youll find community to connect with an opportunity to go beyond your passions <p> <p>This starts when you choose to apply for a role at Synchrony We ensure all qualified applicants will receive consideration for employment without regard to age race color religion gender sexual orientation gender identity national origin disability or veteran status <p> <p><b> Reasonable Accommodation Notice <b> <p> <ul><li>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job or to perform your job Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment<li> <li>If you need special accommodations please call our Career Support Line so that we can discuss your specific situation We can be reached at 18663015627 Representatives are available from 8am 5pm Monday to Friday Central Standard Time<li> <ul><p><b>Job Family Group<b> <p> <p>Information Technology<p>
AVP, Marketing - Lowe's Consumer Acquisitions
Company: Synchrony
Location: Charlotte, NC
Posted Mar 11, 2024
<p>Job ID E2400962 <p> <p>Job Description <p> <p><b> Role SummaryPurpose <b> <p> <p>The AVP Marketing Lowes Consumer Acquisitions marketing manager will be responsible for the wingtowing management of Lowes consumer Cardholder Acquisition Marketing programs This individual will work collaboratively within Synchrony and the Lowes client organization to support and implement consumer acquisition marketing strategies and tactics to achieve Synchrony Financial and client growth metrics inclusive of cardholder activation and usage <p> <p>This position is remote where you will work from home and may require you to occasionally commute to one our offices for in person engagement activities such as team meetings training and culture events Were proud to offer you flexibility so remote candidates will be considered who live near any of Synchrony hubs that support our Enterprise Operations For this role the preferred Synchrony Hub will be Charlotte <p> <p><b> Essential Responsibilities <b> <p> <ul><li>Understand incorporate and support the clients key business objectives and strategic vision into the planning process to achieve set objectives<li> <li>Develop and deliver bestinclass early month on books and lifecycle marketing campaigns that optimize and engage cardholders and drive usage across all channels deliver program results to senior management <li> <li>Integrate client credit and product offerings at targeted key customer touch points<li> <li>Deliver Marketing programs through crossfunctional matrixed organizational structure<li> <li>Support strategic marketing efforts and work with Marketing COEs to ensure flawless execution<li> <li>Manage comprehensive consumer statement marketing strategy and execution<li> <li>Work collaboratively across teams to ensure digital assets are in place and optimized Push for cutting edge thinking and agenda<li> <li>Manage legal and compliance requirements for campaigns programs and initiatives including approvals and audit validations<li> <li>Own track and manage the overall consumer marketing budget<li> <li>Monitor and manage performance of acquisition marketing metrics vs plan Assist in the development of marketing growth strategy Op Plan processes and ongoing portfolio diagnostic processes<li> <li>Perform other duties andor special projects as assigned<li> <ul><p><b> QualificationsRequirements <b> <p> <ul><li>Bachelors Degree in marketing or related field OR in lieu of a degree a high school diploma and 12 years of marketing experience<li> <li>5 + years of marketing experience<li> <li>5 + years demonstrated growth marketing leadership skills analytic and creative with significant exposure to consumer facing programsproducts<li> <li>Ability to travel to client as needed ~5<li> <ul><p><b> Desired Characteristics <b> <p> <ul><li>Marketing experience preferably in retail direct marketing credit card or financial services<li> <li>Experience influencing organizations and other professionals with a minimum of 2 years of managerial responsibility<li> <li>Strong PC proficiency MS Office Suite or comparable software applications<li> <li>Advanced degree MS MBA<li> <li>Outstanding communications relationship building influencing and collaboration skills<li> <li>Collaborative style and approach with comfort working in a matrixed decentralized structure<li> <li>Strategic thinking with ability to develop and implement actionable plans to drive business results<li> <li>Strong experience with customer engagement marketing across email direct mail and online channels<li> <li>Remote location from Charlotte NC<li> <ul><p><b>GradeLevel 11<b> <p> <p>The salary range for this position is <b>9000000 15500000<b> USD Annual and is eligible for an annual bonus based on individual and company performance <p> <p>Actual compensation offered within the posted salary range will be based upon work experience skill level or knowledge <p> <p>Salaries are adjusted according to market in CA NY Metro and Seattle <p> <p><b> Eligibility Requirements <b> <p> <ul><li>You must be 18 years or older<li> <li>You must have a high school diploma or equivalent<li> <li>You must be willing to take a drug test submit to a background investigation and submit fingerprints as part of the onboarding process<li> <li>You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act<li> <li>N ew hires Level 47 must have 9 months of continuous service with the company before they are eligible to post on other roles Once this new hire time in position requirement is met the associate will have a minimum 6 months time in position before they can post for future nonexempt roles Employees level 8 or greater must have at least 18 months time in position before they can post All internal employees must consistently meet performance expectations and have approval from your manager to post or the approval of your manager and HR if you dont meet the time in position or performance expectations<li> <ul><p>Legal authorization to work in the US is required We will not sponsor individuals for employment visas now or in the future for this job opening All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status <p> <p><b> Our Commitment <b> <p> <p>When you join us youll be part of a diverse inclusive culture where your skills experience and voice are not only heardbut valued We celebrate the differences in all of us and believe that our individual unique perspectives is what makes Synchrony truly a great place to work Together were building a future where we can all belong connect and turn ideals into action Through the power of our 8 Diversity Networks+ with more than 60 of our workforce engaged youll find community to connect with an opportunity to go beyond your passions <p> <p>This starts when you choose to apply for a role at Synchrony We ensure all qualified applicants will receive consideration for employment without regard to age race color religion gender sexual orientation gender identity national origin disability or veteran status <p> <p><b> Reasonable Accommodation Notice <b> <p> <ul><li>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job or to perform your job Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment<li> <li>If you need special accommodations please call our Career Support Line so that we can discuss your specific situation We can be reached at 18663015627 Representatives are available from 8am 5pm Monday to Friday Central Standard Time<li> <ul><p><b>Job Family Group<b> <p> <p>Marketing<p>
Sr. Representative, Repossession
Company: Synchrony
Location: Orlando, FL
Posted Mar 09, 2024
The Sr. Representative, Repossession is a non-exempt role responsible for managing repossession accounts processes. The role involves reviewing assignments, completing verifications, processing invoices, ensuring compliance with regulations, and managing multiple priorities. The ideal candidate should have 6 months of office experience or Financial Service/Banking Industry experience, strong communication skills, and proficiency in Microsoft Office programs. The position offers a competitive hourly rate and is eligible for an annual bonus. The company values diversity and inclusion, and offers reasonable accommodations for qualified individuals with disabilities.
AVP, Android Software Development Engineering Manager
Company: Synchrony
Location: Atlanta, GA
Posted Mar 07, 2024
The Assistant Vice President, Senior Android Engineer position at Synchrony Financial is a hands-on role that involves leading a team of mobile software engineers. The successful candidate will manage the development and production support of mobile applications, implementing new technologies and ensuring operational excellence. The role requires deep expertise in Android development, leadership skills, and the ability to adapt to new technologies. The position offers flexibility, with the option to work remotely or in one of the company's offices. The salary range is 110,000.00 - 185,000.00 USD Annual, and the role is eligible for an annual bonus based on performance.
Account Manager
Company: Synchrony Group
Location: Other US Location
Posted Feb 28, 2024
<p><b>Company Description<b> <p><p><strong><em><u>Be part of something great<u><em><strong><p> <p>Synchrony Group is an independently owned network of companies headquartered in West Chester PA<p> <p>At Synchrony we are dedicated to providing the highest quality products and services in the medical communications industry Our vision is to create the highest value for our clients and the most opportunity for our team members while working together to improve the lives of patients Collectively we are leaders in strategic planning development and execution of bestinclass programs that address medical needs maximize strategic objectives and make significant scientific and clinical contributions Our passion and commitment to improving outcomes for our clients healthcare professionals and patients drives us to exceed expectations in everything we do<p> <p>Synchrony consists of integrated groups of medicalscientific clinical creative commercial and industry experts Synchrony Healthcare Communications specializes in branded and disease state marketingpromotional campaigns and initiatives<strong> <strong>Our teams reflect our commitment to excellencewere smart enthusiastic and driven We align the skills experiences and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support Above all we are passionate about changing the world and improving the lives of patients<p> <p>Our success is built on the foundation of our team and were always striving to strengthen our foundation More than just seeking out the best and brightest to join us we also create a work environment in which employees are respected and encouraged to grow<p> <p>Are you looking to be part of something great Wed like to meet you<p> <p><b>Job Description<b> <p><p>Under the direction of the Account Director the Account Manager has primary responsibility for helping and managing specific Account Services activities for assigned clients including developing and executing strategies to grow revenue that meets and exceeds assigned objectives including client management development and retention This individual is also responsible for providing guidance to the internal team members through detailed and compelling project briefs The Account Manager plays a key role in leading internal crossfunctional core teams partner agencies vendors and clients on the brand strategy tactical plans and design of innovative advertising marketing and digital initiatives In addition the Account Manager understands client challenges and leads internal and external core teams to conceptualize design and deliver novel solutions for clients needs in a manner consistent with the values and reputation of Synchrony Accountabilities include assigned client development relationships and satisfaction and the overall strategy development and execution of assigned Accounts Services activities<p> <p><strong>Job Duties<strong><p> <p><em>LeadershipManagement<em><p> <ul><li>Lead crossfunctional teams in support of client needs for all Synchrony clients<li> <li>Monitor and manage assigned activities to ensure timely delivery of products and services<li> <li>Foster and develop collaboration between internal teams and external vendors and partners to ensure innovative and collaborative solutions to client needs<li> <li>Ensure team compliance with client contracts timelines and budgets<li> <li>Oversee assigned program financial management and reporting<li> <li>Work with other team members to ensure that Synchrony is meeting its goals objectives and corporate values<li> <li>Support the development presentation and selling of highquality deliverables<li> <li>Accurately assess and relay client requests comments and concerns to the internal team<li> <li>Ensure alignment of brand strategy to tactical execution<li> <ul><p><em>Internal and External Relationships<em><p> <ul><li>Actively participate in client presentations selling the agencys point of view<li> <li>Represent the organization in an appropriate manner<li> <li>Attend client meetings congresses and communicate key learnings to team and client<li> <li>Be a positive force for enhancing the work culture consensusbuilding and internal communications<li> <li>Facilitate communication between team members and clients to maintain strong relationships and effective account management<li> <li>Resolve conflict and celebrate success set clear team priorities and help define success in terms of the whole team<li> <li>Explain clientbrand objectives and strategies to the internal team partners and vendors<li> <li>Keep management apprised of <ul><li>Critical internal Synchrony issues concerns and opportunities<li> <li>Critical client concerns and opportunities<li> <li>Brand accomplishments and tactics<li> <ul><li> <li>Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field<li> <ul><p><strong>Key Competencies<strong><p> <ul><li>Effective interpersonal skills with a strong focus on account services strategic medicalmarketing and businesses processes<li> <li>Ability to manage outcomes to winwin resolution<li> <li>Ability to present ideas and supporting rationale to internal and external teams in an effective manner<li> <li>High level of integrity confidentiality and accountability<li> <li>Effective leadership skills<li> <li>Welldefined sense of diplomacy including solid negotiation conflict resolution and people management skills<li> <li>Demonstrated ability to manage key constituent relationships<li> <li>Able to identify key issues creatively and strategically overcome challenges or obstacles<li> <li>Effective attention to detail and a high degree of accuracy<li> <li>Excellent analytical thinking planning prioritization and execution skills<li> <li>Strong marketing skills and experiences<li> <li>Excellent communicator both verbally and in writing<li> <li>Strong presentation and persuasion skills Can develop a clear point of view and tell a meaningful story is effective in a variety of settings and group sizes with clients peers subordinates and management confidently expresses both datafacts plus more controversial topics commands attention and can manage group dynamics<li> <li>Ability to oversee manage and support priorities and workflow to ensure highquality project execution according to project timelines and budgets<li> <ul><p><b>Qualifications<b> <p><p><strong>Requirements<strong><p> <ul><li>Bachelors degree required<li> <li>Minimum of 23 years experience in marketing and accountclient services support or pharmaceutical marketingsales andor project management<li> <li>History of successful management of more than 1 million dollars of feeyear preferred<li> <li>Specific industry andor therapeutic expertise is required<li> <li>Strong understanding of digital strategy and tactics specifically in pharmaceutical marketing<li> <li>Experience in both professional and consumer tactics preferred<li> <li>Experience leading the following activities advertising initiatives print or digital websites emails banner ads video production media placement brand planning sales rep materials branding creative campaign development promotional medicalmarketing initiatives<li> <ul><p><strong>Working Conditions<strong><p> <ul><li>Ability to attend and conduct client meetings and presentations<li> <li>Significant communication with clients and internal teams including many presentations<li> <li>Ability to travel as client needs require<li> <li>Ability to commit to extra andor nontraditional hours as client needs require<li> <ul><p><b>Additional Information<b> <p><p>Synchrony places high value on the wellbeing of its employees therefore Synchrony team members are eligible for a comprehensive array of benefits including competitive salaries generous paid time off excellent health insurance family leave and a 401k plan with employer matching<p> <p>All your information will be kept confidential according to EEO guidelines<p> <p>EOE Synchrony is not able to provide visa sponsorship for this role <p>
SVP, Lowe's Marketing Leader
Company: Synchrony
Location: Charlotte, NC
Posted Mar 09, 2024
The job posting is for a marketing leadership role at Synchrony, requiring a collaborative style, strong interpersonal skills, and experience in digital channels. The salary range is $220,000 to $370,000 per year, with an annual incentive plan and equity target.
VP, Complaints Program Readiness Leader
Company: Synchrony
Location: Orlando, FL
Posted Dec 17, 2023
We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Our Commitment: When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. Together, we're building a future where we can all belong, connect and turn ideals into action. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Customer Service Operations If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Employees, level 8 or greater, must have at least 18 months' time in position before they can post.
VP, Solutions Architect
Company: Synchrony
Location: Atlanta, GA
Posted Mar 15, 2024
The Vice President, Solution Architect role at Synchrony involves leading by example in a hands-on system design and architecture environment. The successful candidate will have deep expertise in solution architecture, influence multiple teams, and lead the development and production support of digital servicing applications. The role offers flexibility, with the option to work remotely or in one of the company's offices. Essential responsibilities include influencing agile development teams, implementing new technologies, architecting applications across the full stack, and driving a CI/CD strategy. The ideal candidate should have a passion for application development, common sense, a focus on pretty code, leadership skills, adaptability to new technology, and a customer-centric mindset. Qualifications include a Bachelor's degree and at least 5 years of experience in solution architecture, or equivalent experience in lieu of a degree. Desired characteristics include experience with web applications, JSON, REST, XML, application security, authentication, authorization, API Gateways, continuous integration environments, and log analysis tools.