Jobs at Thrive Skilled Pediatric Care
1,335,857 open positions
Thrive Skilled Pediatric Care is a leading technology partner for pediatric healthcare, delivering secure telehealth platforms, electronic health record integrations, and data analytics tools that improve outcomes for children and families.
They recruit software engineers, data scientists, UX designers, cybersecurity specialists, and clinical informatics analysts. Applicants can expect rigorous coding challenges, a focus on HIPAA‑compliant architecture, and a culture of continuous learning with monthly hackathons.
By viewing Thrive’s postings on Job Transparency you gain instant access to median salary figures, employee satisfaction scores, and real‑time market trends, allowing you to benchmark offers and negotiate with confidence.
PROGRAM PROJECT COORDINATOR
Company: Stanford Health Care
Location: Peninsula
Posted Mar 16, 2024
Stanford Health Care is seeking a Project Coordinator with 2-5 years of experience in a complex environment. The role involves managing projects, providing leadership in financial management, human resources, communications, purchasing, inventory management, and other department support. The candidate will coordinate projects and activities, serve as a liaison to customers and other departments, and oversee equipment and supplies allocation. A Bachelor's degree is preferred, and the candidate must possess excellent organizational and problem-solving skills, strong communication abilities, and proficiency in Microsoft Office and other office equipment. The role requires adherence to safety policies and ergonomic principles. Stanford Health Care is an equal opportunity employer, and the base pay scale for this role is generally starting at $41.25 - $53.63 per hour.
Software Test Associate I
Company: Tandem Diabetes Care
Location: San Diego, CA
Posted Mar 17, 2024
Tandem Diabetes Care is a company that creates innovative solutions for people with diabetes. They are looking for a Software Test Engineer to perform assessments of software products, troubleshoot defects, and maintain documentation. The ideal candidate should have strong analytical skills, experience in software testing, and a commitment to team success. Tandem offers competitive compensation, benefits, and a culture that values diversity and inclusion.
Director - Client Engagement
Company: Stanford Health Care
Location: Peninsula
Posted Mar 16, 2024
Stanford Health Care is seeking a front-facing marketing leader with 10+ years of experience in an academic medical or community hospital setting. The role involves developing holistic marketing plans, leading a small team, and building strong client relationships. The ideal candidate should have a Bachelor's degree, preferably a Master's, and demonstrate expertise in strategic thinking, project management, and client relationship building. The position offers a base pay scale starting at $70.43 - $93.34 per hour.
Trainer, Fulfillment Center - Shift 2
Company: Thrive Market
Location: Reno, NV
Posted Mar 16, 2024
<p><b>ABOUT THRIVE MARKET <b><p> <p><br ><p> <p>Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone As an online membershipbased market we deliver the highest quality healthy and sustainable products at memberonly prices while matching every paid membership with a free one for someone in need Every day we leverage innovative technology and memberfirst thinking to help our over 1000000+ members find better products support better brands and build a better world in the process We recently reached a significant milestone by becoming a Certified B Corporation making us the largest grocer to earn this coveted qualification<p> <p><br ><p> <p><b>THE ROLE<b><p> <p><br ><p> <p>At Thrive Market we have fun we love what we do and it shows by our expansive growth Our Thrivers are the backbone of our success<p> <p><br ><p> <p>With the continued growth of our Fulfillment Center in <b>Reno NV<b> we have some exciting employment opportunities Come experience all that we offer and Thrive along with us <p> <p> <p> <p>We currently have an opening for a <b>Fulfillment Center Trainer<b> to join our amazing team where youll conduct training for new and existing Thrivers and collaborate with leadership to ensure training programs meet the needs of the fulfillment center <p> <p><br ><p> <p><b>Current Schedules<b><p> <p>Friday Sunday <b>500AM 530PM<b><p> <p><br ><p> <p><b>Compensation Description <b><p> <p>The starting hourly rate for this position is $2100 per hour<p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Train individuals in receiving picking packing slotting loading replenishing functions and quality control<li> <li>Evaluate document required paperwork identify training needs and communicate to operations<li> <li>Teach train and enforce SOPs for the development of warehouse staff<li> <li>Maintain a safe warehouse by following and promoting all safety rules<li> <li>Operate power industrial equipment as needed and attain appropriate certification ie Genie Lift Standup Forklift Sit Down Forklift Reach Truck Walkie Rider<li> <li>Additional responsibilities as assigned by management such as cleaning activities and company tour to new employees<li> <li>Responsible for reading and following operating andor written procedures to conduct assigned tasks safely and within standard time<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>3+ recent years of experience operating equipment such as Forklift Reach Truck and Electric Pallet Jack<li> <li>2 years of experience training in a teamoriented workplace preferred<li> <li>Good interpersonal relationship building employee coaching and development skills<li> <li>Honest with the highest integrity dedicated to quality and high standards<li> <li>Supportive of values following policies and procedures who has good critical thinking skills and the ability to see the big picture<li> <li>Positive ambitious energetic and hardworking with a strong work ethic who is well organized and has an eye for detail<li> <li>A team player valuing coworkers opinions treating everyone with courtesy and respect<li> <li>Excellent communicator with the ability to communicate effectively and take direction<li> <li>Excellent attendance and performance history<li> <li>Flexible schedule with the ability to work various shifts and ability to work overtime based on staffing or FC business needs<li> <li>Ability to coach and develop team members to achieve company goals and operate in a fastpaced environment<li> <li>Ability to stand and walk for extended periods of time frequently reaching with hands and arms twisting bending stooping squatting lifting and carrying pushing and pulling up to 50 lbs<li> <ul><p><b>BELONG TO A BETTER COMMUNITY<b> <p><ul><li>Comprehensive health benefits medical dental vision life and disability<li> <li>Competitive pay + equity<li> <li>Multiple work schedules available<li> <li>Opportunities for advancement We have programs that will start you on a path and train you along the way<li> <li>Coverage for Life Coaching amp Therapy Sessions on our holistic mental health and wellbeing platform<li> <li>Free Thrive Market membership and discount on private label products<li> <li>Casual atmosphere and great people to work with<li> <p><br ><p> <p>Were a community of more than 1 Million + members who are united by a singular belief It should be easy to find better products support better brands make better choices and build a better world in the process<p> <p><br ><p> <p>At Thrive Market we believe in building a diverse inclusive and authentic culture If you are excited about this role along with our mission and values we encourage you to apply<p> <p><br ><p> <p><i>Thrive Market is an EEOVeteransDisabledLGBTQ employer<i><p> <p><br ><p> <p><i>At Thrive Market our goal is to be a diverse and inclusive workplace that is representative at all job levels of the members we serve and the communities we operate in Were proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind We believe that diversity and inclusion among our teammates are critical to our success as a company and we seek to recruit develop and retain the most talented people from a diverse candidate pool If youre thinking about joining our team we expect that you would agree<i><p> <p><br ><p> <p><i>If you need assistance or accommodation due to a disability please email us at eeothrivemarketcom and well be happy to assist you<i><p> <p><br ><p> <p>Ensure your Thrive Market job offer is legitimate and dont fall victim to fraud Thrive Market never seeks payment from job applicants Thrive Market recruiters will only reach out to applicants from an thrivemarketcom email address For added security where possible apply through our company website at wwwthrivemarketcom<p> <p><br ><p> <p>© Thrive Market 2024 All rights reserved<p> <ul><p><b>JOB INFORMATION<b> <p><ul><li>Compensation Description The starting hourly rate for this position is $2100 per hour <li> <li>Rate of pay may increase over time based upon skill level of responsibility additional duties seniority quantity or quality of production or other legitimate businessrelated factors<li> <li>Total Compensation includes Base Salary Stock Options Health amp Wellness Benefits Accrued PTO and more <li> <ul>
Inventory Control & Quality Assurance Specialist - Slotting
Company: Thrive Market
Location: Reno, NV
Posted Mar 16, 2024
<p><b>ABOUT THRIVE MARKET <b><p> <p><br ><p> <p>Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone As an online membershipbased market we deliver the highest quality healthy and sustainable products at memberonly prices while matching every paid membership with a free one for someone in need Every day we leverage innovative technology and memberfirst thinking to help our over 1000000+ members find better products support better brands and build a better world in the process We recently reached a significant milestone by becoming a Certified B Corporation making us the largest grocer to earn this coveted qualification<p> <p><br ><p> <p><b>THE ROLE<b><p> <p>At Thrive Market we have fun we love what we do and it shows by our expansive growth Our Thrivers are the backbone of our success <p> <p><br ><p> <p>With the continued growth of our Fulfillment Center in <b>Reno NV<b> we have some exciting employment opportunities Come experience all that we offer and Thrive along with us <p> <p><br ><p> <p>We currently have an opportunity for a highly motivated team player as an <b>Inventory ControlQuality Assurance Specialist Slotting<b> This position is responsible for all assigned tasks relating to inventory control including maintaining inventory counts and communicating inventory needs and status to our fulfillment and operations teams<p> <p><br ><p> <p><b>AVAILABLE SHIFT<b><p> <p>MondayThursday 530am 400pm <i>Overtime as needed<i><p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Maintain inventory cycle count program performing counts on our inventory daily<li> <li>Assist in developing solutions to shortages overages and inventory discrepancies<li> <li>Pull and systematically process damaged expired recalled items as needed<li> <li>Communicate both verbally and electronically effectively amongst multiple departments using different means of communication<li> <li>Apply and ensure compliance with inventory processes and procedures<li> <li>Support internalexternal audits<li> <li>Ensure that all system transactions are accurate and timely to reflect correct inventory position at any time including cycle counts donations damages etc<li> <li>Consistently meets established performance standards for the role including but not limited to safety quality productivity and teamwork<li> <li>Accurately read labels on products product containers and packages and follow electronic andor paper order picking details<li> <li>Must be able to lift items weighing 1 to 50 pounds<li> <li>Must be able to standwalk for 8 to 12 hours a day<li> <li>Must be able to bend andor squat to get to products in lower picking levels and must be able to reach at or above shoulder level to get to products located in the higher picking locations<li> <li>Must have adequate hearing to hear warnings from powered vehicles emergency alarms and announcements<li> <li>May perform other duties as requested by the Supervisor or other functions of the operation as needed to ensure a quality experience to our members<li> <li>May be exposed to fumes and odors on occasion<li> <li>Moves items from one forward pick location to another based on velocity<li> <li>Make sure all forward pick locations are set up correctly with accurate information<li> <li>Consolidate inventory in the warehouse for better accuracy of locations<li> <li>Must have knowledge of Excel and Google Sheets with the ability to use and create them<li> <li>Capable of understanding velocity report and how to adjust based on these<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>High School Diploma or GED Equivalent <li> <li>Preferred 2year degree in logistics or inventory management<li> <li>Ability to physically count and move products on shelves racks and pallets<li> <li>Ability to read and interpret documents such as inventory reports operating procedures to ensure inventory is audited and accurate<li> <li>Ability to effectively communicate both verbally and written<li> <li>Must be able to safely operate all powered equipment forklift electric pallet jacks manlift<li> <ul><p><b>BELONG TO A BETTER COMMUNITY<b> <p><ul><li>Comprehensive health benefits medical dental vision life and disability<li> <li>Competitive pay + equity<li> <li>Opportunities for advancement We have programs that will start you on a path and train you along the way<li> <li>Coverage for Life Coaching amp Therapy Sessions on our holistic mental health and wellbeing platform<li> <li>Free Thrive Market membership and discount on private label products<li> <li>Casual atmosphere and great people to work with<li> <p><br ><p> <p>Were a community of more than 1 Million + members who are united by a singular belief It should be easy to find better products support better brands make better choices and build a better world in the process<p> <p>Feeling intimidated or hesitant about applying because you dont meet every requirement Studies prove that women and people of color are less likely to apply for jobs if they do not meet every single qualification At Thrive Market we believe in building a diverse inclusive and authentic culture If you are excited about this role along with our mission and values we sincerely encourage you to apply anyway As the great Los Angeles King Wayne Gretzky said You miss 100 of the shots you dont take Take the shot <p> <p><br ><p> <p><i>Thrive Market is an EOEVeteransDisabledLGBTQ employer<i><p> <p><br ><p> <p><i>At Thrive Market our goal is to be a diverse and inclusive workplace that is representative at all job levels of the members we serve and the communities we operate in Were proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind We believe that diversity and inclusion among our teammates are critical to our success as a company and we seek to recruit develop and retain the most talented people from a diverse candidate pool If youre thinking about joining our team we expect that you would agree<i><p> <p><br ><p> <p><i>If you need assistance or accommodation due to a disability please email us at eoethrivemarketcom and well be happy to assist you<i><p> <p><br ><p> <p>Ensure your Thrive Market job offer is legitimate and dont fall victim to fraud Thrive Market never seeks payment from job applicants Thrive Market recruiters will only reach out to applicants from an thrivemarketcom email address For added security where possible apply through our company website at wwwthrivemarketcom<p> <p><br ><p> <p>© <i>Thrive Market 2024 All rights reserved<i><p> <ul><p><b>JOB INFORMATION<b> <p><ul><li>Compensation Description The starting pay rate for this position is $2000<li> <li>Rate of pay may increase over time based upon skill level of responsibility additional duties seniority quantity or quality of production or other legitimate businessrelated factors<li> <li>Total Compensation includes Base Salary Stock Options Health amp Wellness Benefits Accrued PTO and more <li> <ul>
Material Handler/Equipment Operator - (Outbound, Shift 3)
Company: Thrive Market
Location: Philadelphia, PA
Posted Mar 17, 2024
Thrive Market, founded in 2014, is an online, membership-based market offering high-quality, healthy, and sustainable products at member-only prices. They recently became a Certified B Corporation. The company is currently hiring a Material Handler/Equipment Operator for their fulfillment center in Ashley, PA. The role involves operating a stand-up forklift, maintaining inventory, and ensuring safety guidelines are followed. The company offers comprehensive benefits, competitive pay, opportunities for advancement, and a free membership. Thrive Market emphasizes diversity, inclusion, and authenticity in their workplace.
Program Manager
Company: Stanford Health Care
Location: Peninsula
Posted Mar 16, 2024
<p>If youre ready to be part of our legacy of hope and innovation we encourage you to take the first step and explore our current job openings Your best is waiting to be discovered <p> <p>Day 08 Hour United States of America <p> <p><b>This is a Stanford Health Care job<b> <p> <p><b>A Brief Overview<b> <p> <p>Leads a variety of functional and crossfunctional improvement programs by defining the intent of programs overseeing the development of program goals deliverables and trackingreporting to ensure project goals are met <p> <p><b>Locations<b> <p> <p>Stanford Health Care <p> <p><b>What you will do<b> <p><ul><li>Provides program leadership for assigned functional and crossfunctional program improvement efforts<li> <li>Manages assesses and documents program improvement efforts and scope using standard A3 template<li> <li>Defines project scope goals and deliverables that support business goals in collaboration with the management and other stakeholders<li> <li>Implements quality control measures to ensure project and participant compliance with department hospital and University policies and government codes and regulations<li> <li>Coordinates and participates in staff training and competency assessments for program equipment supplies and techniques Develops unit programs rolesresponsibilities and program algorithms as appropriate<li> <li>In conjunction with other departmentscontacts reviews reports related to participant performance and provides additional coaching andor training as needed<li> <li>Tracks advances in equipment technology makes recommendations for additional or replacement equipment coordinates equipment trials<li> <li>Conducts rounds to all patient care areas for consultation coaching promotion of program goals and a safe environment Coordinates training and implementation of program strategies<li> <li>Works with program champions vendors associated with the program and related hospital departments to develop and distribute publicity materials for program<li> <li>Works collaboratively with organizational stakeholders such as the Department of Nursing Occupational Health Rehabilitation Services Patient Transport Security Services and other departments to ensure the consistent application of program practices across all groups<li> <li>Serves as a member of program committee and reports results to Senior Leadership following appropriate communication channels and attends unitbased meetings to address program issues<li> <li>In conjunction with relevant hospital departments maintains data related to program implementation and injuries including injury expense reduction Maintains quarterly dashboard of outcomeprocess metrics<li> <li>Coordinates all interdisciplinary communication efforts regarding program including paper forms and patient handouts<li> <li>Manages program design and structure to align with organizations key initiatives and projects within the assigned group develops strategic input for the Director regarding business objectives of clients for both current and future projects<li> <li>Partners with Operations Managers to identify and develop the leadership needs and internal capacity of the department and facilitates strategic changes in project scope or assignment across the team<li> <li>Coaches and mentors department staff through change processes and cycles of continuous improvement<li> <li>Works with various departments and physician groups develops relationships with key stakeholders and understands their departmental workflows<li> <li>Prepares and maintains accurate coherent timely and auditable project records and cost estimates as applicable within department guidelines<li> <li>Specifically for Facilities Services amp Planning employees This position may require oncall availability during nonstandard hours including nights weekends and holidays to meet business needs and respond to emergencies as necessary The employee may receive additional compensation if assigned as part of the Facilities Services amp Planning FSampP Leader on Call Program<li> <ul><p><b>Education Qualifications<b> <p><ul><li> Bachelors degree in workrelated disciplinefield from an accredited college or university <li> <ul><p><b>Experience Qualifications<b> <p><ul><li> Two 2 to three 3 years of progressively responsible and directly related work experience <li> <ul><p><b>Required Knowledge Skills and Abilities<b> <p><ul><li>Demonstrated ability to act as a thought leader and operational expert for assigned areas <li> <li>Ability to communicate effectively at all organizational levels and in situations requiring instructing persuading negotiating conflict resolution consulting and advising <li> <li>Demonstrated experience developing effective written communications reports and summaries <li> <li>Ability to establish and maintain effective relationships with widely diverse groups including individuals at all levels both within and outside the organization and gain their cooperation <li> <li>Ability to plan organize motivate mentor direct and evaluate the work of others <li> <li>Ability to influence others <li> <li>Ability to resolve conflicts andor negotiate with others to achieve positive results establish and maintain effective interpersonal relationships <li> <li>Knowledge of Lean JIT Six Sigma andor AgileScrum techniques <li> <li>Knowledge of Microsoft Word Excel PowerPoint Visio Access Project and Outlook <li> <li>Knowledge of principles of business and management strategic planning leadership development and education techniques <li> <ul><p><b>Licenses and Certifications<b> <p><ul><li>PMP Project Mgmt Professional preferred <li> <ul><p><b>These principles apply to ALL employees<b> <p> <p><b>SHC Commitment to Providing an Exceptional Patient amp Family Experience<b> <p> <p>Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families Candidates for employment and existing employees must adopt and execute CICARE standards for all of patients families and towards each other CICARE is the foundation of Stanfords patientexperience and represents a framework for patientcentered interactions Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery <p> <p>You will do this by executing against our three experience pillars from the patient and familys perspective <p> <ul><li>Know Me Anticipate my needs and status to deliver effective care<li> <li>Show Me the Way Guide and prompt my actions to arrive at better outcomes and better health<li> <li>Coordinate for Me Own the complexity of my care through coordination<li> <ul><p><b>Equal Opportunity Employer Stanford Health Care SHC strongly values diversity and is committed to equal opportunity and nondiscrimination in <b><b>all of<b><b> its policies and practices including the area of employment Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity andor expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements<b> <p> <p>Base Pay Scale Generally starting at $6269 $8307 per hour <p> <p>The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training This pay scale is not a promise of a particular wage<p>
Business Development Manager
Company: Skilled Wound Care
Location: North Jersey
Posted Mar 15, 2024
<p><strong>Why join Skilled Wound Care<strong><p> <p>Skilled Wound Care is the leading physician group that specializes in wound care services in numerous skilled nursing facilities across the nation We are proud to be certified by Great Place to Work® for the 3rd year in a row The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care This year 95 of employees said its a great place to work 39 higher than the average US company<p> <p><strong>About the role<strong><p> <p>Skilled Wound Care is actively seeking top talent to head business development throughout multiple regions in the United States We are in the midst of rapidly expanding into new markets within the United States and we are looking for clinically oriented business developers to expand into these new territories If youre looking for a new role that will allow you to hone your sales management and operational skills and travel to new areas of the United States then Skilled Wound Care is the next step in your career <p> <p>This job requires extensive travel to establish new markets for Skilled Wound Care You will travel to new markets and establish new business and discover business viability in new regions Will need to be very organized and need to keep detailed notes <p> <p>We need an individual with extensive knowledge in<p> <ul><li>Healthcare and disease processes<li> <li>Healthcare sales<li> <li>Account management<li> <li>Relationship building<li> <li>Confidence in meeting with corporate clients<li> <li>CRM Management<li> <li>Ability to manage physicians<li> <li>Operational Excellence<li> <li>Financial Statements<li> <ul><p>Individuals will be expected to meet Key Performance Indicators consistent with developing profitable territories quickly<p> <p><strong>Qualifications and Skills<strong><p> <ul><li>Bachelors Degree required<li> <li>2 10 Years of sales experience required<li> <li>Experience in long term care and wound care sales preferred<li> <li>Excellent written and oral communication skills<li> <ul><p><strong>Travel Requirements<strong><p> <ul><li>Must be able to commit to travel to both local and out of state territories 45 days a week<li> <ul><p><strong>Benefits<strong><p> <ul><li>Salary $80000 $90000 DOE plus quarterly bonus<li> <li>Health Dental Vision Insurance<li> <li>Generous 401 K plan<li> <li>Paid time off<li> <li>Life Insurance<li> <ul><p><b><strong>To learn more information visit us at <strong><strong>wwwskilledwoundcarecom<strong><b><br ><p><p>Skilled Wound Care part of Skilled Physicians Group will ask all candidates to perform preemployment confidential DiSC testing and appropriate relevant skills testing prior to hiring<p> <p>Skilled Wound Care part of Skilled Physicians Group is an equal opportunity employer and does not discriminate on the basis of race color religion sex including pregnancy gender identity and sexual orientation national origin age 40 or older disability or genetic information<p>
Associate Software Engineer
Company: Stanford Health Care
Location: East Bay
Posted Mar 16, 2024
Stanford Health Care is seeking an Associate Software Engineer to join their Infrastructure Engineering - Cloud Engineering team. The role involves collaborating with internal teams to enhance infrastructure automation frameworks and provide application support. The ideal candidate will have a solid education in computer science, curiosity, and enthusiasm. The position offers an opportunity to work with major public cloud platforms like GCP, Azure, and AWS. The Software Engineer will be responsible for building or testing the front-end / back-end / mobile interface for web applications or software tools. The Software Architect will build, design, and implement high-volume, scalable, and fault-tolerant end servers. Both roles require proficiency in relevant technology stacks and a strong understanding of web development.
Customer Technical Support Specialist - Remote
Company: Tandem Diabetes Care
Location: Other US Location
Posted Mar 16, 2024
<p><strong>Compensation ranges from $1850 $2150hr depending on location and shift<strong> <p> <p><strong>GROW WITH US <strong> <p> <p>Tandem Diabetes Care creates new possibilities for people living with diabetes their loved ones and their healthcare providers through a positively different experience Wed love for you to team up with us to innovate every day put people first and take a noshortcuts approach that has propelled us to become a leader in the diabetes technology industry <p> <p><strong>STAY AWESOME<strong> <p> <p>Tandem Diabetes Care is proud to manufacture and sell the tslim X2 insulin pump with ControlIQ technology Were also so much more than that Our companys humancentered approach to design development and support delivers innovative products and services for people who use insulin Since many of our own team members live with type 1 diabetes or have a loved one impacted by diabetes the work is personal and we are committed to the cause Learn more attandemdiabetescom <p> <p><strong>A DAY IN THE LIFE<strong> <p> <p>Responsible for responding to and documenting customer technical inquiries via phone calls chat messages and emails from prospective and current customers patients and their support persons and healthcare professionals Responsible for determining the need of each contact with the goal of achieving the highest resolution Documents every call into a Client Relationship Management CRM system Converses with customers in an empathetic and supportive manner to promote the most precise information relating to the issue Handles all calls in compliance with all the appropriate regulatory requirements outlined by departmental Standard Operating Procedures SOPs <p> <p><strong>Primary Duties amp Responsibilities <strong> <p> <ul><li>Responds timely and satisfactory to resolve customer inbound calls and online contacts in support all pump models<li> <li>Occasionally makes offers chat support and outbound calls through the same support line<li> <li>Using approved communication guidelines responds to customer concerns or inquiries<li> <li>Answers questions and troubleshoots issues related to use of the Tandems insulin pump its Software integrated Mobile App online tconnect patient portal and integration with CGM medical devices<li> <li>Demonstrates good judgment in selecting methods and techniques for obtaining solutions in responding to customer requests<li> <li>Ability to work in a technical environment providing solutions and services to customers that on occasion may be in a stressful situation ability to defuse situations<li> <li>Uses training materials and process flow charts to record accurate and thorough documentation of customer contact calls and emails within the CRM system<li> <li>Identifies potential health and safety issues with products and follows appropriate internal notification procedures<li> <li>Uses knowledge to propose recommended improvements to customer related processes and materials<li> <li>Acts as a customer advocate to represent customer needs internally<li> <li>Confirms completion of required training plan before assuming job responsibilities<li> <li>Consistently meets or exceeds Tandem Diabetes Care Customer Technical Support metrics for the role of Customer Technical Support Specialist which include qualityaccuracy call monitoring and schedule adherence requirements<li> <li>Complies with departments attendance policy<li> <li>Performs tconnect log analysis related to customer allegations<li> <li>Ensures work is performed in compliance with company policies including PrivacyHIPAA and other regulatory legal and safety requirements<li> <li>Performs other duties and schedules as assigned<li> <ul><p><strong>YOURE AWESOME AT<strong> <p> <p><strong>Knowledge skills amp abilities<strong> <p> <ul><li>BilingualEnglishSpanish or EnglishFrench desired<li> <li>Ability to read and follow flow diagrams and work with decision trees<li> <li>Ability to perform work using a CRM tool which requires navigating in an automated system<li> <li>Knowledge of HIPAA desired<li> <li>Clear verbal and written communication skills to impart product information over the telephone chat and email to patientshealth care support<li> <li>Skilled at presenting technical information in a clear concise manner to all levels within the department<li> <li>Skilled at contributing on a consistent basis to team initiatives in a thorough and timely manner<li> <li>Able to react to changing situations in a timely calm and confident manner<li> <li>Solid understanding of webbased software and the ability to troubleshoot browser and network specific issues<li> <li>Working knowledge of Microsoft Office applications including Word Excel Powerpoint and Outlook preferred<li> <li>Ability to learn quickly in a fastpaced environment<li> <li>Ability to type at least 55wpm with a high rate of accuracy<li> <li>Flexibility to work shifts including weekends holidays and beyond regularly scheduled workday as needed<li> <ul><p><strong>Minimum certificationseducational level<strong> <p> <ul><li>High School diploma required<li> <li>Associates or Bachelors degree in biology or health related field encouraged and required for many promotional opportunities<li> <ul><p><strong>Minimum experience<strong><strong><strong> <p> <ul><li>BilingualEnglishSpanish or EnglishFrench desired<li> <li>1 year previous experience in a Customer Service preferred but not required<li> <li>Experienced with use of electronic documentation systems preferred<li> <li>Experience working in a HIPAA environment highly preferred<li> <li>Previous IT helpdesk experience preferred<li> <li>Previous experience troubleshooting hardware software and network connectivity issues a plus<li> <li>Familiar with the following subjects driver installation process USB device communication computer and internet security settings server configuration and communication<li> <ul><p><strong>WHATS IN IT FOR YOU<strong> <p> <p>In addition to innovative technology we have a culture that fosters the idea that the happiest people are the most productive people Not only do we hire forwardthinking achievers to join our workforce we reward develop and retain them too Just one of the many reasons of how we StayAwesome To learn more about our culture and benefits please visit httpswwwtandemdiabetescomcareers <p> <p><strong>BE YOU WITH US<strong> <p> <p>Tandem is firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment We value and embrace that every single one of us brings value to the table But sometimes we forget that when we dont meet 100 of a job descriptions criteria maybe youre feeling that way right now We encourage you to apply anyway Because we want you to be you with us <p> <p><strong>COMPENSATION amp BENEFITS <strong> <p> <p>The starting base pay range for this position is $1850 $2150 per hour Base pay will vary based on jobrelated knowledge skills experience and may also fluctuate depending on candidates location and the overall job market In addition to base pay Tandem offers a competitive compensation package that includes bonus equity and a robust benefits package <p> <p>Tandem offers health care benefits such as medical dental vision health savings accounts and flexible saving accounts Youll also receive 11 paid holidays per year a minimum of 20 days of paid time off starting in year 1 and have access to a 401k plan with company match Learn more about Tandems benefits here <p> <p><strong>YOU SHOULD KNOW <strong> <p> <p>Potential new employees must successfully complete a drug screen excludes marijuana and background check which includes criminal search education certification and employment verification prior to hire <p> <p><strong>REFERRALS <strong> <p> <p>We love a good referral If you know someone that would be a great fit for this position please share <p> <p><strong>If you are applying for this job and live in California please read Tandems CCPA Notice <strong>httpswwwtandemdiabetescomcareerscaliforniaconsumerprivacyactnoticeforjobapplicants <p> <p><strong>SPONSORSHIP Please remove if this position is eligible for sponsorship<strong> <p> <p>Applicants must be authorized to work for any employer in the US We are unable to sponsor or take over sponsorship of an employment Visa at this time <p> <p>LIRemote LIKB1<p>
Corporate Counsel
Company: Thrive Market
Location: Los Angeles, CA
Posted Mar 17, 2024
Thrive Market, a mission-driven online marketplace for healthy and sustainable products, is hiring a Corporate Counsel in Playa Vista, CA. The role involves managing day-to-day legal needs, drafting and negotiating contracts, providing strategic legal advice, collaborating with cross-functional teams, and ensuring legal alignment with business strategies. The ideal candidate should have a Juris Doctor degree, be admitted to practice law in California, and have 3-6 years of relevant experience in e-commerce, food & beverage, or DTC business. The company offers comprehensive benefits, including health benefits, competitive salary, equity, 401k plan, flexible PTO, and a free Thrive Market membership.
Associate Brand Manager, Strategy, Sun
Company: Edgewell Personal Care
Location: Other US Location
Posted Mar 16, 2024
<p>Edgewell is a global team of over 6000 visionaries doers and makers Our secret is people and we have an inspiring and collaborative global force of them Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful Together we reimagine good mornings and endless summers strive for more sustainable ways to beautify and bond and do it all with not only confidence but determination <p> <p><b>Position Summary<b> <p> <p>The Associate Brand Manager will be an integral member of the Sun amp Skin BU marketing team and play a key role in driving the overarching strategy for the Hawaiian Tropic brand Primary responsibilities will include supporting the Senior Brand Manager in the planning development and implementation of 360 fullfunnel marketing plans to enhance the growth and profitability of the brand This role provides a rare opportunity for an associate manager to gain indepth experience with brand positioning target consumer segmentation and creative development <p> <p><b>Accountabilities<b> <p> <ul><li>Assist in the development and execution of comprehensive annual marketing plans to steward iconic brands and achieve stated business objectives<li> <li>Assist in development of compelling brand communications including digital video static paid social influencer content brand integrations and A+ content<li> <li>Champion the target consumer brand positioning and brand voice throughout the organization<li> <li>Develop and manage AampP budget provide regular updates of spending versus budget and ensure PampL is accurate and reflects any significant deviances from plan<li> <li>Support the annual strategic and business planning processes by assessing the market evaluating past program performance building marketing plans and identifying key goals and objectives<li> <li>Ensure consistency of visual brand identity across all consumer touchpoints including product packaging communications etc<li> <li>Assist in briefing developing executing plans with multiple agencies providing coaching where needed<li> <li>Effectively synthesize data from multiple sources to identify issues opportunities and insights and make recommendations for optimizing plans<li> <li>Measure and evaluate marketing activities to determine ROI and effectiveness of activity identify key issues impacting brand volume performance and recommend potential solutions<li> <li>Initiate or support market research projects to deliver powerful consumer and customer insights as the basis for longterm brand growth develop these insights into actionable plans<li> <li>Process owner for creative development testing artwork and sales samples in addition to overseeing packaging changes<li> <li>Partner closely with Sales to identify opportunities to expand the business in existing channels of trade<li> <li>Communicate brand strategies plans and innovations to the sales organization for them to translate into compelling selling stories<li> <li>Champions and represents EPCs core values People First Moving Forward Own It Together Listen Up Speak Up<li> <ul><p><b>Required Education Skills and Experience<b> <p> <ul><li>Bachelors degree with a concentration in Business or Marketing related discipline<li> <li>A minimum of 2 years CPG experience having directly supported a brand in a global or commercial organization with strong analytical responsibilities<li> <ul><p><b>Desirable Education Skills and Experience<b> <p> <ul><li>Strong market awareness and familiarity with latest marketing trends and best practices<li> <li>Ability to conduct competitive analysis that identifies competitor strategies strengths and weaknesses<li> <li>Selfmotivated and goaloriented possess inherent initiative curiosity and creative problem solving skills<li> <li>Ability to recognize opportunities for improvements and proactively offer ideas for how to improve<li> <li>Strong interpersonal skills ability to work in a highly collaborative environment and build trust with team members and various key stakeholders<li> <li>Excellent organizational skills ability to prioritize and manage multiple projects autonomously in a challenging fastpaced environment while consistently meeting time sensitive deadlines<li> <li>Detailoriented with strong analytical and strategic thinking skills<li> <li>Strong communication skills both written and verbal ability to articulate in a clear and concise manner across various levels of the organization<li> <li>Ability to influence without direct authority<li> <li>Proficient in Microsoft Office Suite Word Excel PowerPoint Outlook<li> <li>Willingness to perform other duties and special projects as neededrequested<li> <li>Experience with syndicated data Nielsen IRI etc andor other data sources Mintel Euromonitor etc<li> <ul><p>The salary range for this position is $96000 $144000 The actual base salary offered to a candidate may vary based upon factors including but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic location In addition to base salary the competitive compensation package may include depending on the role participation in an incentive program linked to performance <p> <p>LIAC1 <p> <p>Edgewell is an equal opportunity employer We do all we can to create a collaborative and diverse global team where good ideas can thrive and our colleagues can learn and lead We prohibit discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any legally protected status in accordance with applicable federal state and local laws We listen deeply and speak directly to create an environment thats open to difference We aim to bring joy to not only the products we create and the people we serve but our colleagues across the globe too<p>