Jobs at TransUnion
89,633 open positions
TransUnion is a global data and analytics company that powers credit decisions, fraud prevention, and identity protection. In the tech sector, it builds AI‑driven solutions that help lenders, insurers, and retailers assess risk and personalize offers.
TransUnion hires for a wide spectrum of tech roles, from backend and cloud engineers who maintain its Cloud Platform, to data scientists and machine‑learning engineers who model credit risk, to UX designers who create dashboards for business customers. Product managers, cybersecurity analysts, and data engineers also find high demand.
Job Transparency shows TransUnion’s median base pay for software engineers at $120k and highlights employee sentiment scores that rank high for work‑life balance and career growth. With that data you can compare offers, negotiate confidently, and choose a role that fits your financial and professional goals.
Site Reliability Engineers
Company: TransUnion
Location: Chicago, IL
Posted Aug 01, 2023
The job description requires a candidate with a Master's degree in Computer Science/Engineering/Cybersecurity or related field and two years of experience in software systems development. The candidate should be proficient in various technologies such as Jenkins, Groovy, GitLab, Docker, Kubernetes, AWS, and others. The job involves designing, implementing, deploying, and maintaining systems for building, deploying, and operating customer-facing applications.
FP&A Analyst II
Company: TransUnion
Location: Chicago, IL
Posted Jul 31, 2023
TransUnion is offering an exciting opportunity to join their dynamic Corporate Financial Planning & Analysis team. The role involves collaborating with various finance, accounting, and business areas, and working with cutting-edge technology. The ideal candidate should have a Bachelor's degree in Accounting, Finance, or a related field, along with 3+ years of finance experience. Proficiency in Microsoft Office Suite, data analytics, and problem-solving skills are required. Experience with financial systems like OneStream and PeopleSoft Financials is a plus. The role involves understanding key company reporting, preparing financial packages, and supporting forecast cycles. The Corporate FP&A team is transitioning to a new forecast tool, requiring additional system support and user onboarding. Benefits include flexible time off, tuition reimbursement, and opportunities for growth and diversity.
Senior Advisor
Company: TransUnion
Location: Miami, FL
Posted Aug 11, 2023
At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the position, and market considerations.TransUnion's Internal Job Title:Sr Advisor, Data Science and Analytics As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.Pay Scale Information :The salary range for this position is $135,010.00 - $228,800.00. and support overall accounts on a need basisCross-functional leadership and best practicesInteract with multiple functional teams across the firm to provide and improve our end-to-end solution and implement new analytics capabilities: Data Operations, Solution Architects, Consulting Services, Product and EngineeringDrive and define cross-functional best practices ensuring quality delivery and instituting processes to improve efficiency of our analytic solutionsData Science and Analytics team leadershipMentor overall analytics team's associates while coordinating with cross-functional leads to align against broader business objectives and team developmentRecruit, train, inspire, mentor, and develop the next gen analytics teamBenefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.What You'll Bring:Our ideal candidates possess a combination of academic or professional work experience in marketing mix models (MMM), multi-touch attribution (MTA) models, multivariate regression, time-series modeling, Bayesian statistics, segmentation modeling, machine learning, data mining, simulation, optimization, and/or forecastingTechnical or programming skills to solve large-scale information, online search, online advertising attribution and online/offline marketing optimization problemsExperience with Hadoop, Hive, SQL, R, Python, Spark, Matlab or similar is required10+ years of quantitative analytics experience with marketing metrics and tracking, marketing analytics, and attribution modeling is highly desirable3-7 years of work in Digital Analytics with hands-on experience in Adserver/Web Analytics Logs is highly desirable3-7 years of work in digital AdTech industry with thorough understanding of digital metrics is highly desirable3+ years of mentoring junior data scientists is desirableBachelor's degree (required) or above (preferred) with mathematical or engineering background: Statistics, Data Mining, Operations Research, Econometrics, Finance, Engineering or similarAbility to communicate effectively with audiences from other technical disciplines in both written and verbal skillsAbility to mentor junior modelers and offshore associatesAbility to manage multiple projects with a large cross-functional teamStrong work ethic with the ability to learn in a fast paced environment, adapt to the situation, be flexible and nimble in terms of work planning, and to think quickly on your feetImpact You'll Make:Own our unified analytics solution by building multi-touch attribution models (MTA) and marketing-mix models (MMM) to address marketing effectiveness, return on investment (ROI), brand equity impact, segmentation, pricing, and environmental factorsDesign the unified model structure, variable entities, and variable transformationsIn our Neustar proprietary analytics platform build multi-touch attribution models (MTA) and marketing mix models (MMM) that are based on statistics, econometrics, and/or machine learning techniques such as logistic regression, choice model, time-series model, panel data model, Bayesian statistics, ridge regression, structural equations, probability theory, clustering algorithms, etc.Analyze big data sets to generate deep insights on paid media, organic media, market conditions, web navigations, and individuals' propensities on multi-step conversion activities in the consumer journeysValidate model results and package them into insightful client-friendly reports on ROI analysis, forecasting, simulation and optimizationEnsure rigorous quality control and detect anomalies in the model with ongoing new data streamOversee all analytics work stream and mentor onshore/offshore associatesEnhance Neustar's analytics thought leadership in big-data analytics applications, specifically related to the AdTech EcosystemDevelop next gen attribution algorithms for unified consumer-centric solutions that incorporate new data assets such as individuals identity data, cross-devices, addressable TV, segmentation and targetingLead the analytics team strategically in identifying current issues, new marketing trends, and emerging trends in marketing analytics to enhance our analytic solutionsParticipate in client meetings and lead analytics discussionsCollaborate with external client teams to ensure alignment on modeling methodologies, model validation metrics, actionable insights, and analytical/technical best practices, and lead enhancing our analytic solutions for client needsRepresent Neustar analytics in a variety of settings (e.g., sales, conferences, C-level presentations, etc.) We are committed to being a place where diversity is not only present, it is embraced. This position is eligible for bonus incentive(s). *The salary range for this position reflects the general range of compensation for this job and does not include our bonus incentive(s). With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers.
Senior Director, Financial Services Vertical Strategy
Company: TransUnion
Location: Chicago, IL
Posted Aug 12, 2023
As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.TransUnion's Internal Job Title:Sr Director, Strategic Planning The Senior Director of Vertical Strategy will be responsible for:Preparing the strategy and three-year operating plan for the vertical, and ensuring alignment of strategy and planning with the lines of businessDirecting go-to-market efforts for the vertical and coordinating those efforts with the lines of business, as well as with sales, solutions, and other TransUnion matrix partnersOverseeing monthly reporting and forecasting efforts with finance, solutions, sales, and other TransUnion matrix partnersPrioritizing investment in new capabilities, assets, and solutions across the verticalCompleting strategic and operational reviews of industries, functions and product categories that affect the Financial Services verticalHow You Will Contribute:StrategyLead efforts across the vertical, lines of business (and with matrix partners) to gather and synthesize market and competitive intelligence to inform the vertical strategyDevelop the strategy and three-year operating plan for the Financial Services verticalLead M&A due diligence on behalf of Financial Services, including financial modelingPlanningCoordinate and oversee the development of the strategies and three-year operating plans for the lines of business within Financial ServicesPrepare the annual financial plan and interim financial forecasts with finance, solutions, and the lines of businessSupport the prioritization of investments in new capabilities, assets, and solutions across Financial ServicesCoordinate go-to-market efforts for the vertical and across the lines of business, working with marketing, solutions, sales, and vertical market development teamsExecutionLead a team of analysts, based in India, who support the Financial Services vertical and support continued growth in developing additional capabilities within this teamEnsure timely completion of initiatives and milestones in the vertical and lines of business three-year plans and strategic initiativesGather and report information to support and interpret financial and operational results for the vertical and lines of businessPrepare customer presentations and support material for Financial Services vertical customer meetingsBenefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups. We are committed to being a place where diversity is not only present, it is embraced. Be a part of our team - you will collaborate with great people, pioneering products, and cutting-edge technology.What You'll Bring:Five or more years of experience in management consulting, strategic planning, or corporate strategyExperience in financial services industry, working with and presenting to senior-level managers and executives and leading and managing teams globallyAbility and willingness to travel 20% of the time for client meetings and industry conferencesStrong quantitative and problem-solving skills, interpersonal skills and an ability to work collaboratively with cross-functional teamsSolid organizational skills and a high degree of comfort managing multiple projectsProven track record for completing projects on time and as expected.Driven by intellectual curiosity and independent thinkingDesire for continuous improvement; ability to lead by doing with a positive "can do" attitudeBachelor's degree in finance, accounting, mathematics, engineering or one of the hard sciencesMaster's degree, preferably an M.B.A.Impact You'll Make:The Senior Director, Vertical Strategy, Financial Services, will work with the Head of Financial Services todefine and execute the strategy for the Financial Services vertical, ensuring alignment with the broaderTransUnion and U.S. Markets strategies, as well as specific market strategies and market developmentefforts for the lines of business within Financial Services. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring innovative technologies and tools to be agile.
Manager- Treasury, Capital Markets and Forecasting
Company: TransUnion
Location: Chicago, IL
Posted Aug 07, 2023
As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.TransUnion's Internal Job Title:Advisor, Treasury to internal stakeholdersManage monthly and quarterly payments related to debt, interest expense and hedgesLI-SG1LI-HybridBenefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups. Responsibilities include but not limited to deal due diligence, lender presentations, forecasts, and presentation to rating agencies, credit agreement review, funds flow execution, subsequent financial reporting etc.Stay up to date on capital market trends, regulatory changes, industry developments; Monitor and evaluate the performance of existing debt structure and make recommendations as necessary to the VP, Treasury to optimize the company's cost of capital, reduce interest expense while maintaining adequate liquidity.Co-lead working capital optimization initiatives to help improve processes and procedures to maximize valuation creation with minimal impact to suppliers and customers.Develop and maintain financial models to forecast and analyze interest expense, cash flows, weighted average cost of capital, debt maturities etc.Manage monthly and quarterly deliverables and ensure compliance with regulatory requirements.Partner with Accounting on compliance deliverables for complete ownership on Net Leverage Ratio, Excess Cash Flow etc.In partnership with the VP, Treasury, this role will Manage and maintain relationships with external stakeholders such as financial institutions, including investment banks, rating agencies, and lenders.Work closely with internal stakeholders, including the executive team, legal, FP&A, Corporate development and investor relations, to ensure that the company's capital markets strategy aligns with its overall business objectives.Prepare and present financial reports, performance summaries, dashboards, KPIs etc. In partnership with the VP, Treasury, the advisor of Capital Markets will be responsible for developing and executing TransUnion's capital market strategy, with a focus on optimizing the company's cost of capital, maintaining adequate liquidity, and managing financial risks. The role requires a deep understanding of capital markets, financial risk management, and corporate finance principles.What You'll Bring:6+ years of experience in corporate treasury and or capital markets,Valued experience:Capital market experience at an investment bank, preferred.Experience with refinancing leveraged loans, high yield and investment grade bonds.Strong excel analytical and modeling skills.Excellent communication and interpersonal skills, with the ability to build and maintain relationships with external stakeholdersDemonstrated experience in executing debt and equity financing transactionsExperience in managing financial risks, including interest rate, currency, and credit risksKnowledge of regulatory requirements related to capital markets activitiesStrong project management skills, with the ability to manage multiple projects and priorities simultaneouslyAbility to work independently and as part of a team in a fast-paced, dynamic environmentCertification: Certified Public Accountant (CPA)Skills & Abilities: Strong analytical skills, with the ability to interpret financial data and market trendsEducation: bachelor's degree in finance, Economics, or related field; MBA or other advanced degree preferredImpact You'll Make:Develop and execute the company's capital markets strategy, including debt and equity financing, as well as risk management strategies with the VP, TreasuryAssist the VP, Treasury with the analysis and execution of all capital markets and liability management activity - new issuance, refinancing, repricing, extension etc. We are committed to being a place where diversity is not only present, it is embraced. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.This position plays a critical role on TransUnion's Finance and Treasury team. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile.
Manager, Product Support
Company: TransUnion
Location: Remote
Posted Aug 10, 2023
As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.TransUnion's Internal Job Title:Manager II, Customer Support Operations This can include ASR order types such us ethernet, transport, EVCs or LSR request types like AB, CB, DB, EB, FB, JB, KB, NB, PB, or QB. Establish and maintain excellent relationships within strategic accounts.Monitor processes that impact both customers and internal costs for improvement opportunitiesAbility to interpret and quantify data that represents changes in processes and provide feedback to stakeholders to improve, fix or discontinueCommunicate effectively across internal cross-functional teams to leverage internal resourcesIdentifying stakeholders impacted by changes and effectively communicateCoordinate, manage and drive both customer and internal callsStrong prioritization of tasks, issues, and commitment skillsCapable of identifying system issues, and troubleshoot to provide more information to internal and external teamsLearn and establish new processes, and workflows as new products are introducedMethodical issue analysis and recommendation skillsetEfficient interpersonal communication skills as well as written and presentation skillsBusinesslike skillset to manage various customer facing SLAsProvide structured and logical communication with both internal and external partnersEnsure all processes are documented, maintained, and refined for continuous, reliable, repeatable, efficient processes.Willingness to occasionally travel to represent TU and interact with peers and customersCapacity to manage multiple high priority tasks in parallel through use of time management, prioritization, delegation, product knowledge, and factual dataParticipate, maintain, and improve ongoing quality programs such as ticket support quality audits and customer satisfaction surveysPerform duty as a 2nd level escalation contact outside of business hoursImpact You'll Make:Job skills we'd love to see:6+ years' experience leading people and working in the LNP industryProficient in Microsoft office, including Excel, Word, Outlook, and PowerPointSignificant attention to detail and excellent project management skillsExcellent communication skills (written and verbal), organizational skills, and time management skills requiredSense of urgency and the ability to discern and be concerned with sensitive customer issuesStrong analytical, problem solving, and critical thinking skillsAbility to thrive in a fast pace environmentCreate a supportive and inclusive environment for the team to excelBenefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups. The role consists of functions in support of Local Service Requests (LSR), Access Service Requests (ASR), Directory Listing, billing, and phone support as related to communications wholesale providers.What You'll Bring:Responsibilities/Key Tasks:In depth understanding of Access Service Request (ASR), Broadband, and LSR Loop ServiceIn depth understanding of Local Service Requests (LSR), Directory Listing, ASR, Broadband, and LSR Loop Service. We are committed to being a place where diversity is not only present, it is embraced. Understanding of one or the other is required but both is a benefit.People leadership that requires developing and motivating direct reports to their potentialProviding coaching to direct reports by setting clear, fair, and consistent expectationsDelegate tasks as necessary to direct reports in accordance with skill sets and roleCoordination of direct reports to provide maximum customer coverage and optimal utilizationMaintain consistent and recurring one-on-one sessions with direct reportsResponsible for both personal and team goals to achieve corporate initiativesRepresent strategic accounts. Leading a team of talented industry experts to provide support to carriers in the telecom industry. TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is a dynamic position supporting voice and data carriers to support all order processing and support in the wholesale business space.
Director, Product Management, Tenant & Employment Solutions
Company: TransUnion
Location: Atlanta, GA
Posted Aug 09, 2023
At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the position, and market considerations.TransUnion's Internal Job Title:Director, Product Management As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.Pay Scale Information :The salary range for this position is $155,710.00 - $263,900.00. You will work closely with internal and external customers and partners throughout our matrixed organization to identify, assess, propose, prioritize and roadmap new, enhanced, and compliant solutions that will lead to significant, sustainable growth for our tenant and employment product lines in support of our Tenant & Employment verticals financial goals.What You'll Bring:Lead a staff of 4+ direct reports who provide day-to-day product management and product development support for the solutions under management, cultivating a passion for success, ownership and innovation within this teamDrive the product vision, business prioritization and roadmap, partnering with market leaders to develop business cases and advocate for investment as needed Act as the subject matter expert for products under management, establish the product positioning for the markets you serve and optimize the application of TransUnion's products for each customer's unique use caseEnsure our existing solutions continue to be commercially successful and adherent to regulations through continuous monitoring and product improvement efforts, to include recommending product sunset strategies where warrantedGuide the product team in gathering and document solution requirements via primary research, customer VOC and industry events, such as advisory boards, to effectually drive product developmentParticipate in Agile ceremonies, influencing PI Objectives and Release content via prioritized Features and Enablers with authority for setting PI priorities and influencing feature acceptance criteriaLeverage strong project management skills to prioritize projects and follow-up with other internal or external teams to keep projects on scheduleUtilize strong quantitative and analytical skills to monitors and analyze product financials, KPIs, customer feedback, and partner with finance to deliver monthly forecasting reports and dashboards that provide clarity and transparency across products under managementSupport TU's efforts to maximize the scalability of our global solution initiatives by integrating with, and tailoring these solutions, to meet the needs of our tenant and employment customersImpact You'll Make:8+ years of work experience in tenant and/or background screening industries, preferably in product management, project management or business analysisMinimum of 5+ years of supervisory experienceStrong product management discipline with demonstrated success leading cross-functional product teamsWorking knowledge of background screening regulations and experience managing compliance in a highly regulated environmentSelf-starter with the ability to take direction and work with minimal supervisionStrong collaborator with a problem-solving, design-thinking, customer-centric mindset; highly curious with a strong willingness to learnProven ability to create compelling and effective communication, cross functionally and at all levels, for internal and external audiencesExudes accountability and ownership and is passionate about the problem their products solveCross-functional collaboration across multiple business units, including IT and legalBenefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups. We are committed to being a place where diversity is not only present, it is embraced. This position is eligible for bonus incentive(s). We offer a broad array of products including fraud and screening services for property managers and independent landlords to assist with educated leasing and other property management decisions.As the Director of Tenant & Employment Solutions, you will be responsible for driving TransUnion's product strategy and development for employment background and tenant rental screening products. Our TransUnion Rental Screening Solutions (TURSS) leverage data and analytics to support the background screening process within the rental and employment industries, providing insights that drive customer growth and profitability. *The salary range for this position reflects the general range of compensation for this job and does not include our bonus incentive(s). TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. We pride ourselves on our ability to bring innovative ideas and solutions to market leveraging our extensive experience in data and information services.
Customer Support
Company: TransUnion
Location: Remote
Posted Aug 08, 2023
As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.TransUnion's Internal Job Title:Rep II, Consumer Operations Support Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.What You'll Bring:Read, understand, and interpret CRS audit trail.Collaborate with team members on projects.Maintain and secure confidential and sensitive information.We'd Love To See:1-2 years of experience in an operations environment.Ability to multi-task and prioritize with strong organization skills.Analyze and process complex consumer files received from various internal / external business partners with prompt solutions.Impact You'll Make:Provide ongoing support for fraud processing including: Customer Support and Special Investigations (CSSI) and specialized fraud case management.Collect and distribute data to law enforcement for cases involving fraud where an investigation has been started.Answer and respond to incoming calls and written inquiries from consumers and customers providing prompt resolution to escalated inquiries such as: consumer disputes, fraud resolution, and identity theft for (minors/adults).Analyze consumer contact data and report error trends to management.Benefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups. We are committed to being a place where diversity is not only present, it is embraced. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers.
Product Owner, Tenant & Employment Solutions
Company: TransUnion
Location: Miami, FL
Posted Aug 05, 2023
At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the position, and market considerations.TransUnion's Internal Job Title:Consultant, Product Management As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.Pay Scale Information :The salary range for this position is $78,430.00 - $128,700.00. We offer a broad array of products including fraud and screening services for property managers and independent landlords to assist with educated leasing and other property management decisions.What You'll Bring:Bachelor's Degree or equivalent experience in a strong technical environment2+ years of experience in product ownership, project planning, and/or market analysis with at least 1 year in a customer-facing roleExperience working with Agile / Scrum work environment as a Product Owner, Scrum Master, or similar role writing user stories, and following the development process through user story acceptanceStrong written and verbal communication skills with the ability to bridge business and technical environments and build professional relationshipsAbility to be technology team facing, working with the product development team on a daily basis converting identified needs to actual deliverablesUnderstanding of end-user workflows and ability to align stakeholders on workflow requirementsImpact You'll Make:Work with internal stakeholders to gather requirements, and engineering to build and execute implementation plans for new features and products, ensuring a successful and timely implementation of business requirementsTriage and prioritize feedback from stakeholders and work with development teams to resolve any issues arising from newly released products and featuresDrive toward the product vision, balancing business requirements with IT initiatives, providing leadership, and managing execution and delivery of projects and programsMaintain the team backlog and implementation while still contributing to the overall product strategy working with product management and various stakeholdersBecome a key part of our Scrum team as the Rental Screening Product Owner, representing the Product team and TURSS's Customers during the development cycleUnderstanding the product, ability to work with technical and non-technical staff, and enthusiasm in planning, communicating, and tracking a tactical approach to meet the team's commitments will be keys to your success in this role.Benefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups. This position is eligible for bonus incentive(s). We are committed to being a place where diversity is not only present, it is embraced. *The salary range for this position reflects the general range of compensation for this job and does not include our bonus incentive(s). Our TransUnion Rental Screening Solutions (TURSS) leverage data and analytics to support the background screening process within the rental and employment industries, providing insights that drive customer growth and profitability. TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. We pride ourselves on our ability to bring innovative ideas and solutions to market leveraging our extensive experience in data and information services.
Senior Industry Executive - Financial Services - Fraud
Company: TransUnion
Location: Remote
Posted Aug 10, 2023
As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.Pay Scale Information :The salary range for this position is $155,600.00 - $269,500.00. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the position, and market considerations.TransUnion's Internal Job Title:Sr Industry Exec, Account Dev - Direct Sales You will become an integral part of the success of our rapidly growing business by communicating and servicing the needs of our customers.Benefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups. You will be contributing to our business's growth in a fast-paced environment through collaborative efforts amongst sales, product, and engineering. This position is eligible for bonus incentive(s). We are committed to being a place where diversity is not only present, it is embraced. We help our customers to authenticate their customers, mitigate fraud and reduce the need for introducing unnecessary friction during every consumer contact across every interaction channel (web, mobile, contact center, etc.). Interested applicants should have:The interested client should have a proven track record of consultative selling six and seven figure engagements of enterprise fraud solutions including authentication, identity data and digital device identity solutions into Fortune 1000 enterprises and financial services clients; 10+ years of quota carrying experience in the field of information-based services to enterprises that sell direct-to-consumer; and a bachelor's degree is required.These are key attributes that have made our top talent successful, and what we'll look for during the interviewing process:Intellectual curiosityEntrepreneurial mindsetAbility to build trustConsultative question askingCollaborativeStrong closing skillsSense of urgencyCompetitive spiritKnowledge and understanding of current and growing fraud trends and use casesImpact You'll Make:You will build and foster relationships with senior level executives within the identity, fraud, operations, customer experience, and technology organizations of leading US financial brands. *The salary range for this position reflects the general range of compensation for this job and does not include our bonus incentive(s). By providing data services designed to optimize both inbound and outbound contact strategies and the subsequent consumer interaction, we deliver our clients the consumer insights they need to deliver great customer experiences, realizing significant operational savings, and mitigating both fraud and compliance risks.This role will be focused on selling to a defined list of strategic enterprise accounts within a specific vertical(s).
Audit and Advisory Consultant
Company: TransUnion
Location: Chicago, IL
Posted Aug 02, 2023
TransUnion is seeking a Consultant for its Global Audit & Advisory (GAA) team. The role involves leading audit planning, fieldwork, and reporting for domestic and international locations. The candidate will interact with external auditors, evaluate compliance with policies and procedures, and build relationships with internal stakeholders. They will also participate in the annual risk assessment process and SOX scoping, and execute special projects and process improvements. The ideal candidate will have 3-5 years of public accounting auditing or relevant internal audit experience, a bachelor's degree in Accounting, Finance, Business, Data Analytics, or related fields, and certification of CPA or CIA. Proficiency with technology and strong communication skills are also required. TransUnion offers flexible benefits and a diverse, inclusive work environment.
Team Lead, Product Support
Company: TransUnion
Location: Miami, FL
Posted Aug 11, 2023
At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the position, and market considerations.TransUnion's Internal Job Title:Lead, Customer Support Operations As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.Pay Scale Information :The salary range for this position is $78,430.00 - $128,700.00. This can include ASR order types such us ethernet, transport, EVCs or LSR request types like AB, CB, DB, EB, FB, JB, KB, NB, PB, or QB. Understanding of one or the other is required but both is a benefit.Operating as an escalation point for customer, vendors, carriers, and internal teamsEscalating internally when needed (response tracking, portal outage, process issues, etc)Understanding of provisioning flows and processFamiliarity with carrier business rules and proceduresProvide feedback for process and system improvement opportunities based off industry experienceDelegate work to team and vendor as requiredConduct and participate in meetings with customers, vendor daily call, internal teams, design demo meetingsMonitors and reports fallout issues (daily, weekly, monthly report reviews) to stakeholders to plan action and resolveUnderstanding of customer SLA's to review and analyze monthly standings and take action to improve when necessaryM&P writing/documentation and management for Onshore and OffshoreData Analysis to develop faster automated processing, scripts, identify issues, reduce touchesOwning and managing Internal Projects as requiredTraining (internal and external) and Coaching of both onshore and offshore membersIdentify, troubleshoot, and escalate system issues, and items that can be improvedParticipating in Quality Assurance program by auditing vendor cases, providing insightful QA coaching and providing valuable feedback during QA calibration calls.Compile monthly Billing reports, and billing coaching as neededBack up BPO Management team as neededBe available for On Call after hours support when neededMonitoring workflow to assure orders are processed within the SLA time frameReview & Coach orders that was not handled in a timely manner or errors in processingWillingness to occasionally travel to represent TU and interact with peers and customersBenefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups. This position is eligible for bonus incentive(s). We are committed to being a place where diversity is not only present, it is embraced. *The salary range for this position reflects the general range of compensation for this job and does not include our bonus incentive(s). The role consists of functions in support of Local Service Requests (LSR), Access Service Requests (ASR), Directory Listing, billing, and phone support as related to communications wholesale providers.What You'll Bring:5+ years' experience customer support and working in the LNP industryProficient in Microsoft office, including Excel, word, & outlookSignificant attention to detail and excellent project management skills as you will be required to balance multiple tasks and critical dates simultaneously.The ability to exceed the customer expectations, have excellent customer service skills and maintain professionalism.Excellent communication skills (written and verbal), organizational skills and time management skills required.A Sense of Urgency and the ability to discern and be concerned with sensitive customer issues.Proven experience in a Customer Service / Service Delivery / Provisioning roleStrong analytical, problem solving, and critical thinking skillsStrong organizational skillsImpact You'll Make:Having an in depth understanding of local voice or access service technologies with proven experience. TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is a dynamic position supporting voice and data carriers to support all order processing and support in the wholesale business space.