Jobs at Trupanion
101 open positions
Finance Operations Manager
Company: Trupanion
Location: Seattle, WA
Posted Nov 10, 2023
Trupanion, a leading provider of medical insurance for pets in North America, is seeking a Manager for its FinOps Team. The role involves leading a team of accountants, improving financial systems, and enhancing data accuracy. The ideal candidate should have a degree in Accounting, Finance, or Business, with 5+ years of accounting experience and 2+ years of team leadership. Key responsibilities include coaching team members, coordinating projects, analyzing business processes, and driving revenue growth. The position offers a competitive salary range of $100,000 - $120,000, along with benefits like full medical, dental, and vision coverage, paid time off, and a pet-friendly office environment.
Inbound Sales Specialist (West Coast Only)
Company: Trupanion
Location: Seattle, WA
Posted Oct 28, 2023
Trupanion, a leading provider of medical insurance for pets in North America, is seeking enthusiastic and driven individuals to join their team as Inbound Phone Sales Specialists. The role involves educating potential members about their premier pet insurance policies and enrolling pets in comprehensive coverage. The position offers a collaborative, casual, and pet-friendly environment with a flexible work schedule. Key responsibilities include answering inbound warm leads, understanding customer needs, presenting policy value, and overcoming objections. Requirements include a minimum of 2 years of successful sales experience, excellent communication skills, and a positive attitude. The base pay is $18.69 an hour with potential for uncapped monthly bonuses. Benefits include full medical, dental, and vision benefits, four weeks of paid time off, and a pet-friendly office environment.
Member Experience Specialist
Company: Trupanion
Location: Seattle, WA
Posted Nov 07, 2023
Trupanion, a leading provider of medical insurance for pets in North America, is seeking a Customer Support Specialist. The role involves providing exceptional support to members through phone, chat, and email, handling complex situations with empathy, and adapting to changes in a high-growth environment. The position is full-time, remote, and offers a competitive pay rate, benefits, and potential bonuses. Trupanion values diversity and offers a flexible, pet-friendly workplace.
Senior Workday System Administrator
Company: Trupanion
Location: Seattle, WA
Posted Oct 28, 2023
Trupanion, a leading provider of pet insurance in North America, is seeking a Senior Workday System Administrator. The role involves technical oversight of Workday, including HCM, Payroll, Financial Management, Adaptive, and Performance. Key responsibilities include partnering with Finance & People Operations, maintaining Workday security, coordinating upgrades, and ensuring system health and performance. The ideal candidate should have at least 5 years of relevant experience, strong knowledge of Workday HCM, Payroll, and Financial Management, and proficiency in Microsoft Office. The base pay is $150,000 - $165,000, with potential bonuses and Restricted Stock Units. Trupanion offers comprehensive benefits, a pet-friendly office environment, and a commitment to diversity and inclusion.
Senior Digital Product Specialist
Company: Trupanion
Location: Seattle, WA
Posted Oct 24, 2023
Trupanion, a leading provider of pet medical insurance in North America, is seeking a Senior Digital Product Specialist for their Customer Marketing team. The role involves managing digital content and UX/UI design, facilitating content updates, and overseeing website sustainment and optimization projects. The ideal candidate should have 4+ years of digital project management experience, CMS management skills, and a strong understanding of user experience. The position offers a competitive salary, bonuses, and comprehensive benefits, including free pet health insurance and a pet-friendly office environment. The role is based in the Seattle area with a hybrid remote/in-office schedule.
Financial Analyst
Company: Trupanion
Location: Seattle, WA
Posted Nov 10, 2023
Trupanion, a leading provider of medical insurance for pets in North America, is seeking a Financial Analyst for its Seattle-based team. The role involves maintaining financial models, performing variance analyses, and supporting the quarterly earnings process. The ideal candidate should have a finance or accounting degree, 1-2+ years of experience, and proficiency in Excel and US GAAP. The company offers a collaborative environment, competitive salary, and comprehensive benefits including pet insurance and a pet-friendly office.
Customer Retention Specialist
Company: Trupanion
Location: Seattle, WA
Posted Nov 10, 2023
Trupanion, a leading provider of medical insurance for pets in North America, is seeking a Customer Retention Specialist. The role involves working with current members who wish to cancel their policy, investigating and problem-solving to retain them. The ideal candidate should have 1+ year of customer retention experience, be comfortable with complex situations, and have fluency in French or Spanish as a plus. The position offers a full-time schedule with 8-hour shifts, 5 days a week, including weekends. The pay range is $21.00/hour with potential uncapped monthly bonuses. Trupanion provides a pet-friendly environment, free medical health insurance for pets, and various benefits like paid time off, sabbatical, and gym access.