Jobs at Upwork
Upwork is the global platform that connects freelancers with businesses, but it also maintains a dedicated tech talent pool. Known for its flexible remote model and data‑driven hiring, Upwork attracts companies looking to scale quickly without a traditional office footprint.
Current openings span software engineering, product management, UX/UI design, data science, and DevOps. Candidates can expect project‑based contracts, hourly or fixed‑price work, and a performance review system that rewards high ratings and repeat clients.
Checking Upwork on Job Transparency gives instant visibility into posted salary ranges, client ratings, and employee sentiment. This transparency lets you compare compensation against industry benchmarks and decide if a role matches your career goals before sending a proposal.
Systems Engineer
Company: Upwork
Location: Latin America
Posted Jul 05, 2024
Upwork is seeking a professional to join their Hybrid Workforce Solutions Team to enhance and scale their IT Infrastructure needs. The ideal candidate will have experience with DevOps, configuration management, and scripting languages, as well as experience with AWS, Azure, or GCP and comfortable with Linux and Windows systems.
HWS: Trust & Safety Agent - Account Security
Company: Upwork
Location: Latin America
Posted Jun 26, 2024
Upwork is a work marketplace that enables companies and talent to work together. The company's Hybrid Workforce Solutions Team handles various tasks, including identifying compromised accounts and resolving security issues.
Sr Customer Success Manager - Commercial
Company: Upwork
Location: USA
Posted Jun 21, 2024
Upwork, a global work marketplace, is seeking a Senior Customer Success Manager to drive adoption and retention among commercial clients. The role involves providing expert consultation on platform configurations, managing customer requests, and collaborating with cross-functional teams. The ideal candidate should have 3+ years of experience in Customer Success, a strong commercial orientation, and excellent project management skills. Upwork fosters a culture of trust, risk-taking, customer focus, and excellence, offering comprehensive benefits and a diverse, inclusive workforce.
Director - Corporate Strategy
Company: Upwork
Location: USA
Posted Jun 15, 2024
Upwork, a global work marketplace, is seeking a Director of Corporate Strategy. The role involves shaping the company's future, developing competitive strategies, evaluating market segments, and forming business cases for high potential opportunities. The ideal candidate should have a proven track record in corporate strategy, strong analytical skills, and excellent communication abilities. Upwork offers a remote-first culture, competitive benefits, and a commitment to diversity and inclusion.
Commerical Account Manager
Company: Upwork
Location: USA
Posted Jun 21, 2024
Upwork, a global work marketplace, is seeking a sales professional with 3+ years of experience in quota-carrying roles. The ideal candidate will have a proven track record of meeting/exceeding sales goals, excellent communication skills, and strong consultative skills. They will partner with commercial customers, build trusted relationships, and secure annual subscription renewals. Upwork offers a remote-first culture, competitive benefits, and a commitment to diversity and inclusion.
Digital Customer Success Program Manager
Company: Upwork
Location: USA
Posted Jun 21, 2024
Upwork is seeking a Digital Customer Success Program Manager to expand their reach and impact through digital programs. The role involves developing proactive experiences, creating customer-centric communication strategies, and experimenting with different tools. The ideal candidate should have 2+ years of experience in Digital Customer Success Programs, 4+ years of direct customer-facing experience in B2B GTM, and proficiency in SFDC and customer comms platforms. The position offers a data-driven approach, strong project management skills, and a commitment to diversity and inclusion.
Senior Analyst - Customer Experience & Support
Company: Upwork
Location: USA
Posted Jun 26, 2024
Upwork is seeking a Senior Analyst Customer Experience & Support to join their CX & Trust Analytics team. The role involves driving an effective CX/CS strategy, optimizing customer support, improving disputes and mediation processes, and utilizing Upwork Community and Academy effectively. The ideal candidate will have a quantitative background, strong SQL skills, experience with experimentation, and previous work in operations or tech environment. Upwork is a remote-first organization with a vibrant culture focused on creating economic opportunities and fostering a community-first approach.
Senior Manager, Creative Studio
Company: Upwork
Location: USA
Posted Jun 24, 2024
Upwork, a global work marketplace, is seeking a Sr. Manager Studio for its Creative Practices team. The role involves mentoring, managing projects, and collaborating with cross-functional partners. The ideal candidate should have 8+ years of creative project management experience, strong leadership, communication, and problem-solving skills. Upwork fosters a culture of trust, risk-taking, customer focus, and excellence, offering comprehensive benefits and a diverse, inclusive work environment.
Classification and Onboarding Specialist
Company: Upwork
Location: USA
Posted Jun 16, 2024
Upwork is a global work marketplace that connects businesses and skilled professionals. The Classification & Onboarding Specialist role involves making significant classification decisions, supporting the Upwork Payroll solution, and representing the Classification and Onboarding Solution to clients, talent, and partners. The role requires independent judgment, excellent communication skills, and a solution-driven mindset. Upwork fosters a culture of trust, risk-taking, customer focus, and excellence, offering comprehensive benefits and promoting diversity and inclusion.
Creative Partner Lead
Company: Upwork
Location: USA
Posted Jul 05, 2024
Upwork is seeking a Partner Lead to manage key marketing partner relationships, drive collaboration between marketing and creative teams, and optimize project workflows. The ideal candidate has 5+ years of experience as an Account Manager+ in an agency or inhouse creative environment, strong understanding of advertising and marketing principles, and excellent interpersonal and communication skills.
HWS: Customer Support Representative
Company: Upwork
Location: Latin America
Posted Jul 04, 2024
Upwork is seeking a skilled administrative professional to complete Purchase Order submission tasks. The ideal candidate should have experience in program management, account management, or customer success, be fluent in English, and proficient in Microsoft Excel. They should also be proactive, organized, and able to work 25 hours a week during Pacific Time California hours.
HWS: Employee Survey and Operations Designer
Company: Upwork
Location: USA
Posted Jun 30, 2024
Upwork is seeking a temporary project partner to develop a new internal-facing team survey and metrics for assessing the effectiveness of their remote operating model. The project involves collaboration with People Analytics and Business Partner teams, and the use of Qualtrics for survey development and Google Sheets for report/dashboard development. The ideal candidate should have hands-on experience in Qualtrics, metrics development, and cross-functional collaboration.