Jobs at Upwork
Upwork is the global platform that connects freelancers with businesses, but it also maintains a dedicated tech talent pool. Known for its flexible remote model and data‑driven hiring, Upwork attracts companies looking to scale quickly without a traditional office footprint.
Current openings span software engineering, product management, UX/UI design, data science, and DevOps. Candidates can expect project‑based contracts, hourly or fixed‑price work, and a performance review system that rewards high ratings and repeat clients.
Checking Upwork on Job Transparency gives instant visibility into posted salary ranges, client ratings, and employee sentiment. This transparency lets you compare compensation against industry benchmarks and decide if a role matches your career goals before sending a proposal.
Director - Oracle Finance Systems
Company: Upwork
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> Upworks Finance Systems team is responsible for sustaining developing and maintaining critical system capabilities associated with the effective running of Accounting and Finance teams The team strives to improve efficiency constantly and proactively by automating and streamlining operations and reducing manual effort <p> <p> We are seeking a handson Director of Finance Systems to help take us from our existing Oracle EBS R122 implementation to Oracle Fusion Cloud allowing us to support the scaling of Upworks internal applications to the next phase of its growth The successful candidate will be implementing and managing technology solutions that drive efficiency productivity and innovation within Upwork <p> <p> This role will be pivotal in spearheading our digital transformation initiative to deliver many benefits to our business teams This role will interact with executive leadership along with a variety of business function heads to make business decisions to shape the enterprise financial technology that is sustainable This highly visible role requires someone to come in and roll up their sleeves to drive the development of people team process and technology to address operational optimization opportunities <p> <p> Our ideal candidate will have indepth knowledge and experience in Oracle Fusion Cloud Finance and leading other business applications for organizations like Upwork and bring crossfunctional leadership be an expert communicator and love working with multiple stakeholders for common outcomes with high stakes at company level Experience in various SaaSbased applications and their connectivity to ERP systems such as Oracle Fusion Cloud Finance is also required <p> <p> If you are stuck or bored with your current job and looking for a unique opportunity to make a significant impact driving both business growth and technological advancement hit the apply button This position will report directly to the Senior Director of Finance Systems and Transformation <p> <p> <strong> Your Responsibilities <strong> <p> <ul> <li> <p> <strong> Application and Domain Knowledge <strong> Oracle Fusion Cloud application configuration integrations automation AI customizations and reporting Indepth knowledge of Oracle R122 and Oracle Cloud EBS in a financial environment Experience in architecting solutions in multiple Oracle ERP modules such as GL AP AR FA Strong knowledge of accounting processes and handson technical expertise in an enterprisewide information technology department as it pertains to ERP and other applications <p> <li> <ul> <ul> <li> <p> <strong> Application Management <strong> Manage the Oracle Fusion cloud application with our product management and business systems team Be the primary contact for Cloud ERP key business functions including Finance Accounting Support the FinanceAccounting teams during monthend quarterend and yearend closing process <p> <li> <li> <p> <strong> Enterprise Integrations and Reporting <strong> Ensure a smooth flow of information between Oracle Fusion Cloud ERP Coupa Vertex Concur Workday and custom applications by designing our business system architecture and leveraging API based data integrations Help direct report design <p> <li> <li> <p> <strong> Planning amp Strategy <strong> Develop and execute a strategic roadmap that aligns with Upworks overall business objectives ensuring financial tools support and enhance our ordertocash procuretopay planning and other critical processes Identify opportunities for technologydriven improvements technologyengine reuse technology and architecture health and development process improvement Working with our Program management team overseeing the implementation and management of software applications and platforms for finance and accounting Evaluate current support model to develop plans for process improvements and automation while maintaining support levels <p> <li> <ul> <ul> <li> <p> <strong> Vendor and Stakeholder Management <strong> Collaborate with thirdparty vendors to manage contracts licenses and relationships and staff augmentation providers Works with stakeholders and the ERP steering committee to define a prioritized set of business outcomes and work to accomplish those outcomes within agreed timelines Ensure any new technology fits into our overall business technology infrastructure strategy and architecture <p> <li> <ul> <ul> <li> <p> <strong> Security and Compliance <strong> Design and enforce security policies that support internal and external controls and regulations Ensure internal control compliance across finance systemsapplications including accesschange management to support the annual internalexternal audits <p> <li> <ul> <ul> <li> <p> <strong> Performance Monitoring <strong> Analyze current state environment to ensure the performance of business applications is within agreed SLA make recommendations for improvement and optimizations by assessing impact on business operations <p> <li> <ul> <ul> <li> <p> <strong> Change Management <strong> Manage Change Management and testing process for cloud updates ensuring a smooth transition Prepare all necessary documentation document solutions and other related deliverables Manage multienvironment release process <p> <li> <ul> <p> <strong> What it takes to catch our eye <strong> <p> <ul> <li> <p> 10+ years of relevant implementing and sustaining Oracle Fusion Financials cloud billing and other related applications with custom software solution development <p> <li> <li> <p> Minimum 2 full cycle implementations of endtoend Oracle Fusion ERP applications with focus on Financials Module experience Accounts Receivables Accounts Payable Assets Project Accounting Expenses and General Ledger <p> <li> <li> <p> Proven track record of aligning technology solutions with strategic business objectives <p> <li> <li> <p> 10+ years of Financial System solutionsimplementation experience in Oracle Fusion Cloud Must have done a conversion from Oracle on Premise EBS to Cloud fusion for financials led implementation <p> <li> <li> <p> Solid understanding of business processes financial processes and controls <p> <li> <li> <p> Strong understanding of SDLC Agile Waterfall and engineering discipline <p> <li> <li> <p> Strong written and verbal communication skills including presentation skills and experience communicating with technical and nontechnical audiences <p> <li> <li> <p> Demonstrated relationship building with business stakeholders at all levels <p> <li> <li> <p> Strong resource and project management skills <p> <li> <li> <p> Able to prioritize multiple tasks under tight deadlines work in an efficient quick and organized manner with compromising on the details <p> <li> <ul> <p> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities <p> <p> We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p><p>
Senior Business Development Representative
Company: Upwork
Location: Chicago, IL
Posted Apr 12, 2024
Upwork, a global work marketplace, is seeking a Business Development Representative with 1+ years of experience in a professional services or SaaS environment. The role involves prospecting for new business, qualifying leads, and booking sales meetings. The ideal candidate should have a hunter's mentality, excellent communication skills, and a proven track record in achieving sales revenues. Upwork offers a remote-first culture, competitive benefits, and a commitment to diversity and inclusion.
Senior Manager - Marketplace Analytics
Company: Upwork
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> Upworks Analytics amp Data Science Team is seeking an independent selfmotivated analytics leader to join our dynamic environment This pivotal role involves partnering with our marketplace and emerging business product teams to guide strategy and drive pivotal business decisions As the Senior Manager of Marketplace Analytics you will lead an analytics team collaborating closely with product managers designers and engineers to identify pathways to growth by better serving our extensive user base Together you will craft the next evolution of Upwork <p> <h3> <strong> Your Responsibilities <strong> <h3> <ul> <li> <p> Collaborate with product leadership to produce insights from new product launches and your understanding of existing marketplace dynamics Your insights will drive strategic decisions for our emerging business as well as our mobile and messaging teams <p> <li> <li> <p> Guide a team of 45 analysts ensuring effective collaboration and prioritization across different product pods and within Analytics amp Data Science Empower your team to focus on the most impactful projects driving highquality outcomes <p> <li> <li> <p> Provide coaching and mentorship to both junior and senior analysts Your guidance will unlock their full potential and facilitate continuous personal growth <p> <li> <li> <p> Act as a leader within the marketplace analytics team Identify opportunities for new tools and processes that enhance the teams efficiency and effectiveness <p> <li> <li> <p> Tackle challenging analytics problems alongside analysts data scientists and economist <p> <li> <li> <p> <p> <li> <ul> <h3> What it Takes to Catch our Eye <h3> <ul> <li> <p> A degree in Mathematics Physics Statistics Economics Computer Science or a related field <p> <li> <li> <p> Demonstrable experience managing and leading a highimpact analytics team <p> <li> <li> <p> The ability to manage complex analytics projects from conception to conclusion including problem statement formulation hypothesis generation data analysis modeling and final presentation <p> <li> <li> <p> Proficiency in SQL Python and script scheduling tools Familiarity with AB testing and statistical methods is essential <p> <li> <li> <p> Previous experience in a twosided ecommerce marketplace will be highly regarded <p> <li> <ul> <p> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups Oh yeah weve also got amazing benefits <p> <p> Check out our <a class=fontbold underline fontbold underline fontbold underline href=httpscareersupworkcomlifeatupwork rel=noopener noreferrer nofollow target=blank> Life at Upwork <a> page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p> <p> <p><p>
Sr. Technical Project Manager
Company: Upwork
Location: Latin America
Posted Apr 19, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> This is an engagement through Upworks Hybrid Workforce Solutions HWS Team Our Hybrid Workforce Solutions Team is a global group of professionals that support Upworks business Our HWS team members are located all over the world <p> <p> The Sr Technical Project Manager will be responsible for managing execution of core run the business scrum activities customer demanddriven work and traditional projects This role will track and be the primary driver for project metrics schedules and ensuring capabilities are delivered on time You will initially be focused on Production DevOps initiatives but will need to have experience in multiple technology disciplines and running projects across highly distributed teams as the role will be leveraged across multiple Cloud Engineering efforts <p> <p> <p> <h3> <strong> WorkProject Scope <strong> <h3> <ul> <li> <p> Drive work intake and execution through scrum processes for core Runthebusiness work and traditional projects for larger initiatives <p> <li> <li> <p> Partner with the Engineering Team Leads to understand work requests capture requirements identify the timeline create tasks and ensure completion <p> <li> <li> <p> Coordinate crossfunctional meetings to build project plans task execution plans release plans and other artifacts as needed <p> <li> <li> <p> Provide situational leadership and focus to ensure the timely execution and delivery of the activities and success criteria contained in the project plan and schedule <p> <li> <li> <p> Remove ambiguity by connecting teams or individuals or escalating if needed so sprints and tasks progress as scheduled <p> <li> <li> <p> Maintain data integrity completeness and accuracy in team tools for work tracking and reporting <p> <li> <li> <p> Lead effective and efficient meetings such as standups sprint planning release planning and retrospectives Drive towards and track dates commitments and next steps <p> <li> <li> <p> Lead the translation of roadmap programs into documented projects milestones and tasks <p> <li> <li> <p> Provide status project metric updates for each of your assigned roadmap projects and team sprints on a consistent basis <p> <li> <li> <p> Take ownership of impediments andor obstacles that cannot be resolved by the teams and drive escalation management amp resolution <p> <li> <li> <p> Partner with team owners to fulfill the scrum master role where needed Help teams to live agile values processes and actions for continuous improvement <p> <li> <li> <p> Be an active participant in the PMO and how we build processes that leverage automation to drive standardization and a consistent delivery <p> <li> <ul> <p> <p> <h3> Must Haves Required Skills <h3> <ul> <li> <p> Proven years of Technical Project Management experience in a related industry <p> <li> <li> <p> Experienced in organizing work via implementing Scrum and Kanban processes <p> <li> <li> <p> You have shown success leading multiple major and concurrent technology program management efforts <p> <li> <li> <p> Significant experience working with engineering leadership technical teams and individual contributors <p> <li> <li> <p> Ability to communicate authoritatively at a sufficient technical depth using dashboards charts amp executive summaries <p> <li> <li> <p> Experience tracking work updates in JIRA Confluence and modern tools for project and broader program management <p> <li> <li> <p> Experience with managing projects and teams working on AWS Azure andor Google Cloud Platform technologies <p> <li> <li> <p> Experience with DevOps model <p> <li> <li> <p> Experience working on InfoSec IT and Customer related projects <p> <li> <li> <p> Experience implementing and executing SCRUM methodologies while also managing traditional waterfall deliverables <p> <li> <li> <p> SCRUM certified or equivalent experience <p> <li> <li> <p> PMP certification or equivalent experience <p> <li> <ul> <p> <p> <ul> <li> <p> <p> <li> <ul> <p> <p> <ul> <li> <p> <p> <li> <ul> <p> Upwork is proudly committed to fostering a diverse and inclusive workforce We never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p> <p> <p> <p> <strong> LILD1 <strong> <p><p>
Senior Product Analyst
Company: Upwork
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> The Data Science and Analytics team is looking for a Senior Analyst to drive insights and identify opportunities for the Ads and Monetization team This role is critical to guiding business decisions and accessing impact in the auction ads subscriptions and market design domain through advanced causal inference techniques and modeling This individual will drive insights and partner cross functionally with product management engineering user research finance marketing and analytics teams to compel changes in our strategy <p> <p> As a critical member of the Marketplace Analytics team youll use your quantitative background and expertise manipulating large datasets to bring unparalleled insights into user behavior and site performance Our team tackles a multitude of exciting challenges including designing auctions and evaluating auction behavior planning and executing advanced experiments and market design mechanisms and tracking of our business progress to enable Upworks growth If you enjoy building businesses with endless possibilities this is a great opportunity <p> <p> <strong> Your Responsibilities <strong> <p> <ul> <li> <p> Design and fully execute advanced test methodologies according to business requirements AB test differenceindifference switchback regression discontinuity etc <p> <li> <li> <p> Generate insights in auction behavior and marketplace design eg rewards and subsidy and make business recommendations <p> <li> <li> <p> Collaborate with crossfunctional teams product marketing engineering UX closely to advance or launch new monetization products <p> <li> <li> <p> Present in key meetings and business reviews with our product leadership <p> <li> <li> <p> Advocate advanced causal inference and testing techniques with the broader Analytics team work with Economics and Data Science teams and mentor others seeking to develop more advanced capabilities <p> <li> <ul> <p> <strong> What it takes to catch our eye <strong> <p> <ul> <li> <p> Extensive working knowledge of Economics and Statistics via postgraduate education or industry experience <p> <li> <li> <p> Experience in causal inference and test designs AB test switchback differenceindifference synthetic control regression discontinuity etc <p> <li> <li> <p> Experience in structural modeling is a plus <p> <li> <li> <p> Experience working with twosided marketplaces ads auctions or subscriptions is a plus <p> <li> <ul> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups Oh yeah weve also got amazing benefits <p> <p> Check out our <a class=fontbold underline fontbold underline fontbold underline href=httpscareersupworkcomlifeatupwork rel=noopener noreferrer nofollow target=blank> Life at Upwork <a> page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p><p>
Principal Product Manager, Ads Platform
Company: Upwork
Location: USA
Posted Apr 12, 2024
Upwork, a global work marketplace, is seeking a senior-level product manager with extensive experience in ads and monetization. The role involves defining and executing the company's ads and monetization strategy, developing a product roadmap, and collaborating with cross-functional teams. The ideal candidate should have strong analytical skills, a deep understanding of advertising tools, and a passion for creating economic opportunities. Upwork offers a remote-first culture, competitive benefits, and a commitment to diversity and inclusion.
Senior Kuberbetes Platform Engineer
Company: Upwork
Location: Remote
Posted Apr 19, 2024
<p><span>Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to over 30 of the Fortune 100 with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <span><p> <p><span> <span><p> <p><span>Last year more than $33 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <span><p> <p><span>This is an engagement through Upworks Hybrid Workforce Solutions HWS Team Our Hybrid Workforce Solutions Team is a global group of professionals that support Upworks business Our HWS team members are located all over the world<span><p> <p>WorkProject Scope<p> <p><span>Upwork is building a Service Mesh ecosystem that is a decentralized application architecture that allows applications to be secure resilient observable and controllable The approach relies on a data plane of applicationlevel proxies to manage the communication between the distributed application componentsservices and a control plane for managing the proxies It is the next generation of microservices architectures and the current industry solution to address the problems of the preceding client library approach primarily the tight coupling of infrastructure concerns with application code The base of the Upwork Service Mesh is the Kubernetes Orchestrator and in particular EKS and the Mesh is IstioIn this position you will be responsible for taking on several new initiatives to enhance and scale our applications in a rapidly growing Meshk8s environment Working with other engineers on new micro services that expand our core offering you will provide deep expertise to help steer scalability and stability improvements early in the life cycle of development You will be working closely with Engineering groups and use your experience in programming scripting to instrument automate troubleshoot deploy and orchestrate the product application services hosted in the Mesh platform Constructive mentality is a key requirement as engineers at any level substantially contribute to business objectives<span><span>We embrace diversity in knowledge and experience people with different skillsets and mindset comprise the platform engineering team which aims at delivering the foundations of an efficient service delivery that has impact in our core product offering<span><p> <p><span>Must Haves Required Skills<span><p> <ul><li> <p><span>Handson experience with microservices architectures and specifically discovery service to service communication patterns and high availability deployments on Kubernetes clusters<span><p> <li> <li> <p><span>Mid to high level experience with at least one programmingscripting language such Python or Bash in an enterprise environment<span><p> <li> <li> <p><span>Handson experience with AWS cloud infrastructure and ability to work with components such as VPC IAM EC2 ELB Route53 KMS Cloudwatch S3 RDS DynamoDB<span><p> <li> <li> <p><span>Handson experience with a Container orchestration platform in AWS such as ECS and preferably EKS<span><p> <li> <li> <p><span>Handson experience with infrastructure provisioning and continuous deployment with tools such as Terraform and ArgoCD<span><p> <li> <li> <p><span>Working knowledge of DevOpsGitOps and best practices for modern Devops Operations and software development<span><p> <li> <li> <p><span>Experience with security best practices related to infrastructure and platform design<span><p> <li> <ul><p><span>Upwork is proudly committed to fostering a diverse and inclusive workforce We never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <span><p> <div> <p><span>To learn more about how Upwork processes and protects your personal information as part of the application process please review our Global Job Applicant Privacy Notice<span><p> <div>
Principal Product Designer - Transformation
Company: Upwork
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> <strong> This role will work with a team that looks to transform how people work by leveraging AI In the past few years we have seen great change in the ways we work and we are experiencing an acceleration in AI This is an opportunity to work at the forefront and intersection of AI and the future of work One of the key design opportunities will be crafting an AI native product experience As such we are looking for a Principal Product Designer who is comfortable with ambiguity passionate about creating something from the ground up has exceptional entrepreneurial skills and loves solving customer problems and exploring new ways to serve Upworks clients and freelancers <strong> <p> <p> This role will work with a team that looks to transform how people work by leveraging AI In the past few years we have seen great change in the ways we work and we 4are experiencing an acceleration in AI This is an opportunity to work at the forefront and intersection of AI and the future of work One of the key design opportunities will be crafting an AI native product experience As such we are looking for a Principal Product Designer who is comfortable operating with product ambiguity passionate about creating something from the ground up has an exceptional eye for detail and loves solving customer problems and exploring new ways to serve Upworks clients and freelancers Youll be working with a talented team of designers with a variety of skills so for this role were looking for a highoutput designer with strong visual design skills that can identify the need and create solutions for new interaction models <p> <h3> <strong> Your Responsibilities <strong> <h3> <ul> <li> <p> Develop a deep understanding of Upworks customers product business and competitive landscape to identify new areas for exploration <p> <li> <li> <p> Work with Product UXR and fellow Product Designers to generate a backlog of ideas that are aligned with Upworks goals and customer needs <p> <li> <li> <p> Support multiple work streams and different initiatives at once while connecting dots across all product experiences <p> <li> <li> <p> Create user flows wireframes and high fidelity prototypes <p> <li> <li> <p> Push the boundaries of traditional design thinking innovating components and interaction models <p> <li> <li> <p> Where possible design within existing and help to create new design standards to contribute to our design systems <p> <li> <li> <p> Participate in translating complex ideas into understandable concepts that evolve and enhance the product experience <p> <li> <li> <p> Support effective storytelling and presentation of visual concepts to various stakeholders <p> <li> <li> <p> Partner closely with engineering colleagues to better understand and help push our technology current and future <p> <li> <li> <p> Incubate promising ideas to achieve productmarket fit <p> <li> <li> <p> Collaborate with stakeholders across the organization to ensure that Upworks products and initiatives are aligned with the broader company strategy and vision <p> <li> <li> <p> Collaborate with technology product and business teams to uncover customer and business needs then translate them into intuitive and engaging digital experiences <p> <li> <li> <p> Work through shifting priorities to provide clear direction and input on product prioritization and support early product definition <p> <li> <li> <p> Work with partners and teams across various geographies <p> <li> <ul> <h3> <strong> What it takes to catch our eye <strong> <h3> <ul> <li> <p> You have experience building products around emerging technologies Examples ARVR Alexa AI Interfaceless Design wearables Google Spotlight etc <p> <li> <li> <p> You think beyond traditional Product Design experiencesscreens and have experience with Conversational UX <p> <li> <li> <p> You are curious about haptics and new ways of designing as it pertains to AI and beyond <p> <li> <li> <p> You have numerous design tricks and solutions in your arsenal and can quickly see a variety of solutions to a problem <p> <li> <li> <p> In addition to being a great UX designer you have a portfolio of work that demonstrates excellent visual design skills <p> <li> <li> <p> You like fastpaced environments and building great experiences around business intent and customer insights <p> <li> <li> <p> You are able to translate abstract ideas to tangible concepts quickly in order to stimulate group discussions <p> <li> <li> <p> You thrive in a feedback focused environment and seek input from stakeholders and teammates early and often <p> <li> <li> <p> You efficiently manage your time quickly switch context juggle multiple projects and consistently communicate progress with your manager and the team <p> <li> <li> <p> You thrive in a changing environment and have a process but are not afraid to throw it out or modify it as needed <p> <li> <li> <p> You are a storyteller and can weave and share compelling narratives around research findings and design concepts <p> <li> <li> <p> You gather and integrate feedback influence stakeholders and create energy for ideas or initiative <p> <li> <li> <p> Information Architecture experience is a plus <p> <li> <ul> <p> <em> The annual base salary for this position in California and Washington ranges from $170000 $230000 The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program <em> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities <p> <p> We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p> <p> <p><p>
Lead Product Designer - Ad Products & Monetization
Company: Upwork
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> We are seeking a Lead Product Designer to become an integral part of our Ad Products amp Monetization team focused on spearheading and implementing pricing and monetization initiatives that guide customers to the right products and tools for their needs <p> <p> In this role youll work closely with an accomplished team crafting usercentric experiences that enable our worldclass partners to tap into freelance talent effectively Youll contribute significantly to experiences customers love and trust by providing easytounderstand performance and management dashboards that help partners use independent talent to unlock new value for their customers <p> <p> Youll dig into user challenges define mental models and uncover ways to provide engaging intuitive and highquality user experiences Youll also support our mission of creating economic opportunities so people have better lives at a time when this is more urgent than ever <p> <p> Youll be part of a talented supportive and collaborative team of designers researchers and content designers who gather frequently to share work get feedback socialize and learn from each other <p> <h3> Your Responsibilities <h3> <ul> <li> <p> Lead projects through an endtoend design process research ideation strategy information architecture interaction design testing and launch <p> <li> <li> <p> Leverage your design expertise to enhance and broaden our advertising platform tools and user touchpoints by conducting competitive and user research understanding advertising and pricing fundamentals and identifying what our customers value <p> <li> <li> <p> Collaborate with our user researchers product managers data scientists machine learning developers content writers and fellow designers to frame problems and generate ideas from concept through implementation <p> <li> <li> <p> Contribute to strategy and help drive the UX vision for the team <p> <li> <li> <p> Be curious Learn about our twosided marketplace build empathy for our users needs advocate for them and deliver impactful experiences that connect solving their problems to business strategy <p> <li> <li> <p> Create elegant flexible highly usable and apt designs for different device types <p> <li> <li> <p> Care about quality and the fine details of our product design Produce elegant solutions that build trust connection and experiences that customers enjoy using <p> <li> <li> <p> Communicate and share designs with crossfunctional partners from strategy and experience concepts to design systems and assets <p> <li> <li> <p> Work with developers to deliver a polished final product including highfidelity UI and UX specs <p> <li> <li> <p> Further strengthen our design team through mentorship design critiques and knowledge sharing <p> <li> <ul> <h3> What it takes to catch our eye <h3> <ul> <li> <p> 5 years of experience in product design or UX leading endtoend UX design and development for multiple successfully launched applications <p> <li> <li> <p> Must have previous experience designing in the ads and monetization space <p> <li> <li> <p> Case studies that demonstrate your attention to detail with impressive design solutions that connect solving for user needs into outcomes for the business <p> <li> <li> <p> Track record of using data and quantitative research methodologies to inform decisionmaking across the entire product design processlifecycle <p> <li> <li> <p> A strong work ethic and a readiness to focus and commit <p> <li> <li> <p> You can lead a project from start to finish and passionately pursue highquality designs that deliver memorable experiences that users will love <p> <li> <li> <p> A growth mentality You look to tackle new challenges and stretch your abilities to improve the team the business and yourself <p> <li> <li> <p> Strong problemsolving skills and a deep understanding of the challenges and constraints in designing crossplatform web and mobile experiences Desktop mobile web native iOS and Android <p> <li> <li> <p> An excellent teammate You believe we are stronger together and are energized when youre in a room a virtual room with smart empathetic and passionate people <p> <li> <li> <p> Diligent about design details You produce pixeltight attractive work that other companies will look to emulate <p> <li> <li> <p> Portfolio is required <p> <li> <ul> <p> <em> The annual base salary for this position in California and Washington ranges from $240000 $151000 The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program <em> <p> <p> Come change how the world works <p> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also hire fulltime employees in 19 states in the United States <p> <p> Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups And weve also got amazing benefits including medical insurance for you and your family unlimited PTO 401k with matching 12 weeks of paid parental leave and a generous Employee Stock Purchase Plan Check out our Life at Upwork page to learn more about our benefits and the employee experience <p> <p> Check out our Careers page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> To learn more about how Upwork processes and protects your personal information as part of the application process please review our Global Job Applicant Privacy Notice <p><p>
Principal Product Manager, Ads Platform
Company: Upwork
Location: Remote
Posted Apr 12, 2024
Upwork, a global work marketplace, is seeking a senior-level product manager with extensive experience in Ads and Monetization. The role involves defining and executing the company's ads and monetization strategy, developing a product roadmap, and collaborating with cross-functional teams. The ideal candidate should have strong analytical skills, a deep understanding of advertising tools, and a passion for creating economic opportunities. Upwork offers a competitive salary range of $195,000—$275,000 USD, along with comprehensive benefits and a commitment to diversity and inclusion.
Contract: Project Coordinator, Controllership
Company: Upwork
Location: Remote
Posted Apr 23, 2024
<p>Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to over 30 of the Fortune 100 with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p>Last year more than $33 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p>This is an engagement through Upworks Hybrid Workforce Solutions HWS Team Our Hybrid Workforce Solutions Team is a global group of professionals that support Upworks business Our HWS team members are located all over the world<p> <p><br ><b>WorkProject Scope<b> <p><ul><li> <p>Work with internal and external resources to define project requirements scopes and objectives that align with organizational goals<p> <li> <li> <p>Coordinate internal and external resources ensuring that projects remain within scope schedule and budget<p> <li> <li> <p>Analyze project progress and when necessary adapt scope or timeline to achieve optimal results<p> <li> <li> <p>Achieve organizational goals while adhering to standards and best practices<p> <li> <ul><ul><li> <p>Ensure that all aspects of a project are organized and in conformance with the timeline and deliverables requirement<p> <li> <li> <p>Maintain detailed and midlevel project plans for assigned projects<p> <li> <li> <p>Provide weekly project status reports for assigned projects<p> <li> <li> <p>Report project risks and outcomes to appropriate management channels and escalate issues according to the project work plan<p> <li> <li> <p>Serve as point of communication between company teams and external resources<p> <li> <ul><p><b>Must Haves Required Skills<b> <p><div> <ul><li> <p>Oracle Financials knowledge<p> <li> <li> <p>Accounting knowledge<p> <li> <li> <p>Three or more years of experience in project coordination<p> <li> <li> <p>Experience in coordinating teams and clients<p> <li> <li> <p>Proven success in a corporate setting working with all levels of management<p> <li> <li> <p>Strong written verbal and presentation skills<p> <li> <li> <p>Experience working in Asana or similar project management software<p> <li> <li> <p>Experience in working with Google Workspace Sheet Slides Docs and Email<p> <li> <li> <p>Preferably has experience working in Jira<p> <li> <ul><div> <p>Upwork is proudly committed to fostering a diverse and inclusive workforce We never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics<strong> <strong><p> <p><br ><br ><p><div> <p><span>To learn more about how Upwork processes and protects your personal information as part of the application process please review our Global Job Applicant Privacy Notice<span><p> <div>
Contract: DevOps Service Engineer - Problem Management Specialist
Company: Upwork
Location: Latin America
Posted Apr 18, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> This is an engagement through Upworks Hybrid Workforce Solutions HWS Team Our Hybrid Workforce Solutions Team is a global group of professionals that support Upworks business Our HWS team members are located all over the world <p> <p> We are seeking a highly motivated and experienced DevOps Service Engineer specializing in Problem Management to join our dynamic team As a key player in our technologydriven environment you will take charge of identifying areas for improvement through a comprehensive analysis of data including bugs incidents postmortems and more The ideal candidate will have a keen eye for identifying trends and systemic issues ultimately contributing to the enhancement of our platforms performance and reliability <p> <p> <strong> WorkProject Scope <strong> <p> <ul> <li> <p> Conduct indepth analysis of data from various sources such as Jira Bitbucket Dynatrace Big Panda AWS incidents and postmortems <p> <li> <li> <p> Utilize data analytics techniques to identify trends patterns and potential problem areas within the platform <p> <li> <li> <p> Own and drive the problem management process from initiation to resolution <p> <li> <li> <p> Collaborate with crossfunctional teams to address identified issues and implement effective solutions <p> <li> <li> <p> Work independently with limited direction to proactively identify and resolve problems <p> <li> <li> <p> Drive a culture of continuous improvement by actively seeking opportunities to enhance platform performance <p> <li> <li> <p> Establish and implement best practices for problem management incorporating lessons learned from incidents and postmortems <p> <li> <li> <p> Work closely with Operational Intelligence Service Management and Site Reliability Engineering teams to ensure seamless collaboration and communication <p> <li> <li> <p> Identify and engage the right parties to address and resolve identified problems <p> <li> <li> <p> Integrate DevOps practices into the problem management process <p> <li> <li> <p> Collaborate on automating processes and optimizing operations enhancing platform reliability <p> <li> <li> <p> Implement DevOps tools for seamless integration with Jira Bitbucket Dynatrace Big Panda and AWS <strong> <strong> <p> <li> <ul> <p> <strong> Must Haves Required Skills <strong> <p> <ul> <li> <p> Proven Problem Management experience with a focus on DevOps practices <p> <li> <li> <p> Strong analytical skills and the ability to derive meaningful insights from data <p> <li> <li> <p> Familiarity with DevOps tools and platforms including Jira Bitbucket Dynatrace Big Panda and AWS <p> <li> <li> <p> Experience collaborating with crossfunctional teams especially in Operational Intelligence Service Management and Site Reliability Engineering <p> <li> <li> <p> Ability to work independently taking ownership of the problem management process with an emphasis on DevOps principles <p> <li> <li> <p> Excellent communication and interpersonal skills <p> <li> <ul> <p> <p> <p> Upwork is proudly committed to fostering a diverse and inclusive workforce We never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p><p>