Jobs at Upwork
Upwork is the global platform that connects freelancers with businesses, but it also maintains a dedicated tech talent pool. Known for its flexible remote model and data‑driven hiring, Upwork attracts companies looking to scale quickly without a traditional office footprint.
Current openings span software engineering, product management, UX/UI design, data science, and DevOps. Candidates can expect project‑based contracts, hourly or fixed‑price work, and a performance review system that rewards high ratings and repeat clients.
Checking Upwork on Job Transparency gives instant visibility into posted salary ranges, client ratings, and employee sentiment. This transparency lets you compare compensation against industry benchmarks and decide if a role matches your career goals before sending a proposal.
Principal AI/ML Engineer, Search & Recommendations
Company: Upwork
Location: Remote
Posted Mar 17, 2024
Upwork is a work marketplace that enables companies and talent to work together. They are looking for a Principal AI/ML Engineer to join their Al team and contribute to groundbreaking projects. The company values diversity and inclusion, and offers excellent benefits to its employees.
Contract: Service Engineer, Problem Management
Company: Upwork
Location: Remote
Posted Mar 16, 2024
Upwork is seeking a highly motivated and experienced Service Engineer specializing in Problem Management to join their dynamic team. The ideal candidate will have a keen eye for identifying trends and systemic issues, ultimately contributing to the enhancement of their platform's performance and reliability.
IT Sox Compliance, Manager
Company: Upwork
Location: Remote
Posted Mar 13, 2024
<p>Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential<p> <p>Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers<p> <p><span>Upwork is searching for a Manager of IT Sox Compliance to join its Sox Compliance and Internal Audit team and assist in the successful execution of Upworks Sox program The ideal candidate is a selfmotivated team player capable of overseeing IT general control and application control compliance walkthroughs and testing This is a remote fulltime position and will report directly to the Sr Director of Sox Compliance and Internal Audit<span><p> <p><b>Your Responsibilities<b> <p><ul><li>Plan scope oversee and manage the SOX IT general control and application control testing from design assessments operating effectiveness and evaluation of control issues that may be identified to meet the Companys SOX requirements<li> <li>Supervise the performance of the 3rd party service provider to ensure timely and quality results for the program<li> <li>Actively liaison with external IT audit team to assess and resolve IT audit matters <li> <li>Identify opportunities provide recommendations and gain stakeholder agreement on root cause of issues and appropriate corrective actions <li> <li>Review and assess new proposed IT changes at a holistic level to ensure a comprehensive endtoend evaluation of financial risk landscape is considered and influence to ensure adequate controls are in place to minimize exposures for the Company<li> <li>Develop collaborative relationships with business and IT stakeholders<li> <li>Leverage technology in order to rationalize or automate control activities <li> <li>Oversee the review and documentation of service provider SOC reports<li> <ul><p><b>What it takes to catch our eye<b> <p><ul><li>Big 4 Accounting firm andor internettechnologymarketplace industry experience<li> <li>CPA CA CIA and or CISA certifications <li> <li>Experience with Oracle R12 Cloud and or homegrown platform systems<li> <li>Past experience as an advisoryinternal auditor or similar function is ideal <li> <li>Experience with ERP implementations<li> <ul><p> <p> <p><span><span><em>The annual base salary for this position in California and Washington ranges from $99250 $150000 The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program<em><span><span><p> <p> <b>Come change how the world works<b> <p><p><span>At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <span><p> <p>At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities<p> <p>We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page<p> <p><span>Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics<span><p> <p><br ><br ><p><div> <p><span>To learn more about how Upwork processes and protects your personal information as part of the application process please review our Global Job Applicant Privacy Notice<span><p> <div>
Sr. Content Designer, Payments
Company: Upwork
Location: Remote
Posted Mar 19, 2024
Upwork is seeking a Senior Content Designer to join their UX design team. The role involves collaborating with a cross-functional product team, facilitating design thinking activities, and contributing to the content design practice at Upwork. The ideal candidate should have a strong understanding of content design in a product context, excellent writing skills, and the ability to conduct research to support decisions. Upwork is committed to fostering a diverse and inclusive workforce.
Senior Enterprise Account Executive
Company: Upwork
Location: Chicago, IL
Posted Mar 17, 2024
Upwork is a global work marketplace that connects businesses and skilled professionals, enabling them to work together in innovative ways. The company offers a powerful, trust-driven platform for companies and talent to unlock their potential. Upwork's Sales team is seeking a Senior Enterprise Account Executive to manage the sales process, including prospecting, lead management, qualification, customer evaluation, and closing new business. The role is quota-carrying and offers a high level of professional and financial upside. The ideal candidate should have 5+ years of progressive quota-carrying enterprise sales experience, a proven track record of meeting and exceeding quota, and the ability to prospect and build relationships with C-level executives in midsize and large organizations.
Director, AI Infrastructure & Systems
Company: Upwork
Location: Remote
Posted Mar 17, 2024
Upwork, a global work marketplace, is seeking an experienced engineering leader to manage its systems team. The role involves leading initiatives for advanced AI compute and infrastructure needs, managing a team of engineers, and collaborating with product and infrastructure teams. The ideal candidate should have 10+ years of software engineering experience, including 3+ years of team management, and a strong passion for developer productivity. The position offers a competitive salary range and comprehensive benefits, including medical insurance, unlimited paid time off, and a 401(k) plan. Upwork is committed to fostering a diverse and inclusive workforce.
Product Manager, AI Search
Company: Upwork
Location: Remote
Posted Mar 15, 2024
<p>Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential<p> <p>Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers<p> <p>Our NextGen Product Search team is not just about pushing technological boundaries its about solving realworld problems and shaping the future of work In this role youll collaborate closely with multidisciplinary teams bridging the gap between innovation and user needs Were seeking an exceptional Product Manager with a robust technical understanding of AIML search and recommendation algorithms rankings and relevance expertise to guide us in creating the most efficient and rewarding work marketplace<p> <p><b>Your Responsibilities<b> <p><ul><li>Spearhead the development of our nextgeneration AIpowered search and recommendation systems focusing on creating seamless matches between talent and hiring managers<li> <li>Use cuttingedge AI technologies to solve impactful customer problems including but not limited to<li> <ul><li>Enhanced NLP for superior user intent understanding<li> <li>Neuralbased retrieval methods for deeper contextual understanding<li> <li>Personalized ranking<li> <li>Realtime indexing for faster uptodate result<li> <ul><li>Work closely with crossfunctional teamsdesigners engineers MLE data scientists analysts ontologists and marketersto ensure successful crossproduct initiatives<li> <li>Define and oversee key product metrics to monitor and inform success<li> <li>Continually update your knowledge on AI advancements positioning Upwork as a leader in nextgen search and recommendation capabilities<li> <ul><p><b>What it Takes to Catch Our Eye<b> <p><ul><li>Over 1 year of experience in Product Management with involvement in bringing at least one AIdriven product from conception to market launch<li> <li>Deep understanding of AIML personalization search and recommendation systems with a track record of solving customer needs using this expertise<li> <li>Exceptional ability to communicate complex ideas clearly align diverse stakeholder groups and exhibit strong executive presence<li> <ul><p> <b><strong>Come change how the world works<strong><b> <p><p>At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p>Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups And oh yeah weve also got amazing benefits including medical insurance for you and your family unlimited PTO 401k with matching 12 weeks of paid parental leave and a generous Employee Stock Purchase Plan Check out our Life at Upwork page to learn more about our benefits and the employee experience<p> <p>Check out our Life at Upwork page to learn more about the employee experience <p> <p>Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics<p> <div> <div> <div> <p><em><span>The annual base salary range for this position in California and Washington is displayed below The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program<span><em><p> <div> <p>Total Annual Compensation<p> <p><span>$160000<span><span><span><span>$216500 USD<span><p> <div> <div> <div> <p><span>To learn more about how Upwork processes and protects your personal information as part of the application process please review our Global Job Applicant Privacy Notice<span><p> <div>
Senior Software Engineer - Full Stack
Company: Upwork
Location: Remote
Posted Mar 13, 2024
<p>FullStack Developer<p> <p>Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential<p> <p>Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers<p> <p>The Upwork Real Time Communication team is responsible for delivering the next experience on how clients interact in the platform bringing AI driven meetings capabilities integrated natively into the web and mobile versions of the application This team will build a full RTC stack to serve users around the world with a subsecond latency ensuring seamless and instantaneous communication<p> <p>Your work will involve the development and comprehensive documentation of Software Development Kits SDKs for integrating with our Real Time Communication RTC service Additionally you will engage collaboratively with our internal clients providing expert guidance in the implementation of these SDKs A critical aspect of your role will be to refine and enhance these SDKs based on the constructive feedback received from these engagements<p> <p><strong>Your Responsibilities<strong><p> <ul><li>Create and document SDK libraries for easy integration with the RTC service<li> <li>Ensure the scalability and robustness of the platform to support a global user base<li> <li>Develop features and tools to optimize platform performance under varying network conditions<li> <li>Collaborate with crossfunctional teams to align SDK development with overall product goals<li> <ul><p><strong>What it takes to catch our eye<strong><p> <ul><li>Proven experience in Fullstack development specifically in creating and documenting SDK libraries<li> <li>Experience with WebRTC in web and mobile applications<li> <li>Demonstrated ability to work independently tackling complex challenges with innovative solutions<li> <li>Excellent communication and team collaboration skills<li> <li>Experience with Golang typescript and flutter<li> <ul><p>The annual base salary for this position in California and Washington ranges from $150000 $200000 The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our longterm equity incentive program<p> <p><strong>Come change how the world works<strong><p> <p>At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also hire fulltime employees in 19 states in the United States <p> <p>At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities<p> <p>We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page<p> <p>Check out our Careers page to learn more about the employee experience <p> <p>Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics<p> <div> <p><span>To learn more about how Upwork processes and protects your personal information as part of the application process please review our Global Job Applicant Privacy Notice<span><p> <div>
DevOps Service Engineer - Problem Management Specialist
Company: Upwork
Location: Remote
Posted Mar 17, 2024
Upwork, a global work marketplace, is seeking a DevOps Service Engineer specializing in Problem Management. The role involves conducting in-depth data analysis, identifying trends and systemic issues, and driving the problem management process. The ideal candidate should have proven Problem Management experience with a focus on DevOps practices, strong analytical skills, and familiarity with tools like Jira, Bitbucket, Dynatrace, Big Panda, and AWS. Upwork is committed to fostering a diverse and inclusive workforce.
Lead Solutions Architect
Company: Upwork
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> The Upwork Sales team brings our contingent staffing solutions to our enterprise customers The Solution Architects work to scope deploy and optimize customizable platforms for our largest customers <p> <p> As Team Lead you will be responsible for the day to day mentorship of your team including strategic selling prescriptive solutioning amp effective configurations You will partner cross functionally to improve business processes and escalate issues Specifically you will focus on the expansion of our managed services business line creating optimization and processes for scale As a Strategic Solutions Architect you will be responsible for closing and deploying new customers in Upworks Fortune 100 amp PEVC books of business This role reports to our Director of Solution Architecture and Delivery <p> <h3> <strong> Your Responsibilities <strong> <h3> <ul> <li> <p> Foster a collaborative culture of success and goal achievement by leading with empathy and coaching a high caliber team <p> <li> <li> <p> Partner with Account Executives to drive complex multistakeholder deal cycles across industries to solve diverse missioncritical business problems <p> <li> <li> <p> Solve complex customer challenges and drive goals with the team to focus on elements of our services that will drive technology adoption <p> <li> <li> <p> Define team goals and objectives aligned with the companys strategic goals <p> <li> <li> <p> Share best practices and lead by example from partnering with sales to managing complex projects to building scalable solutions <p> <li> <li> <p> Partner with Product teams on releases and evolve our services and delivery methods to complement and coexist to rapid changes <p> <li> <li> <p> Drive innovative solutions to help grow adoption <p> <li> <li> <p> Drive change in our ability to operate with enterprise sized customers <p> <li> <li> <p> Remove roadblocks for the team to scale growth <p> <li> <li> <p> Prepare and deliver high impact presentations and demonstrations that tell Upworks differentiated story with value driven data <p> <li> <ul> <h3> <strong> What it takes to catch our eye <strong> <h3> <ul> <li> <p> Experience leading presales team of Sales Engineers or Solution Architects <p> <li> <li> <p> Experience working with enterpriselevel customers in designing new processes and implementing technology for the contingent labor and staffing space OR the digital marketing and agency space <p> <li> <li> <p> Experience working with integrations and APIs <p> <li> <li> <p> Creativity to identify new approaches to solving old problems through the Upwork platform You will communicate the solutions in a way that is simple and credible You are able to balance the requirements of a complex industry with building to scale and simplicity <p> <li> <li> <p> A customercentric mindset and passion for designing solutions that meet enterprise needs <p> <li> <li> <p> A consultative approach with solving your customers business challenges and have a track record of successfully overcoming objections Problem solving is in your DNA <p> <li> <li> <p> Prior experience working with sales teams and sales leadership to provide strategic partnership to grow an existing sales portfolio <p> <li> <li> <p> Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work <p> <li> <ul> <ul> <li> <p> Experience with enterprise software specific to human capital management or procurement Recruiting ATS Human Capital Management HCM system deployment solution architecture Vendor Management System familiarity eProcurement <p> <li> <li> <p> Motivation and autonomy to drive through programs and achieve results <p> <li> <li> <p> Ability to lead and play a critical role in forming our offering and critical thinking and then transforming that strategy into tactical action <p> <li> <li> <p> Previous experience with AdvisoryConsultant roles <p> <li> <ul> <p> <strong> Come change how the world works <strong> <p> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also hire fulltime employees in 19 states in the United States <p> <p> At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities <p> <p> We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page <p> <p> Check out our <a class=fontbold underline fontbold underline fontbold underline href=httpscareersupworkcom rel=noopener noreferrer nofollow target=blank> Careers <a> page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p><p>
Senior Director, Business Operations
Company: Upwork
Location: Remote
Posted Mar 19, 2024
Upwork, a global work marketplace, is seeking a Senior Director of Business Operations. The role involves harmonizing work across business units, driving strategic planning, improving operational processes, and leading cross-functional projects. The ideal candidate should have a proven track record in digital marketplaces, exceptional leadership skills, strong analytical abilities, and a capacity for innovative thinking. The position offers a competitive salary range of $217,000 - $300,000, along with benefits like medical insurance, unlimited PTO, and a generous Employee Stock Purchase Plan. Upwork is committed to diversity and inclusion.
Product Manager, Growth (New Customer Onboarding)
Company: Upwork
Location: Remote
Posted Mar 19, 2024
Upwork, a global work marketplace, is seeking a Product Manager with a focus on user acquisition and onboarding. The role involves driving user engagement, collaborating with cross-functional teams, and defining key metrics for product success. The company offers competitive compensation, benefits, and a culture centered around trust, risk-taking, and customer focus.