Jobs at WhatNot
1,762 open positions
Trust & Safety Regulatory Counsel
Company: Whatnot
Location: Other US Location
Posted Oct 20, 2023
Whatnot, a livestream shopping platform backed by prominent investors, is seeking a Trust & Safety and Regulatory Counsel. The role involves advising on user-generated content, content moderation, and marketplace regulations. The ideal candidate should have a J.D., 6+ years of legal experience, and a strong background in trust & safety and regulatory affairs. Whatnot offers competitive benefits, including unlimited vacation, health insurance, and professional development opportunities.
Software Engineer, Growth
Company: Whatnot
Location: Other US Location
Posted Oct 14, 2023
Whatnot is a rapidly growing livestream shopping platform backed by prominent investors. They are revolutionizing ecommerce by merging community, shopping, and entertainment. The company is committed to its values and is expanding its team with experienced professionals from top tech, retail, and payments platforms. Whatnot is innovating in live auctions across various categories, ensuring a welcoming space for buyers and sellers. They are hiring growth engineers with a focus on top-line metrics, offering a wide range of projects and high freedom to research new opportunities. The compensation package includes a competitive base salary, stock options, comprehensive benefits, and a flexible work environment.
Head of Performance Marketing
Company: Whatnot
Location: Remote
Posted Sep 18, 2023
We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. You’ll need to deeply understand customer personas, creative that resonates with them as well as every metric that drives campaign performance. &128075; YouCurious about who thrives at Whatnot? You have previous experience building and scaling a world-class performance marketing team up to $10M+/mo in spend with strong payback periodsCan help a team effectively deliver world-class creative that resonates with an audience while having a command of every key metric to drive business performanceKnow the entire performance marketing landscape, and have a perspective on how to build world-class campaigns in today’s changing landscape – this includes knowledge of the tools to use, running effective campaigns, the metrics to measure, and the proper attribution methodologiesYou will partner cross-functionally with our data, finance, engineering, and marketing teams to drive campaign successCan roll up your sleeves, to run any campaign yourself even if you haven’t done this fully for a period of time&128176;CompensationFor US-based applicants:$195,000/year - $240,000/year + benefits + stock optionsThe salary range may be inclusive of several levels that would be applicable to the position. This range is only inclusive of base salary, not benefits (more details below) or equity in the form of stock options.&127873; BenefitsCompetitive base salary and stock optionsUnlimited Vacation Policy and Company-wide Holidays (including a spring and winter break)Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term DisabilityWhatnot covers 99% of employee premium costs, and 75% of dependent care premiums for MedicalDental and Vision sponsored 100% by Whatnot for employees and dependentsWork From Home SupportLaptop provided by Whatnot and home office setup allowance$450 work-from-anywhere quarterly allowance for cell phone and internetCare benefits$1,350 quarterly allowance on food$1,500 quarterly allowance for wellness16 weeks Paid Parental Leave and gradual return to work$5,000 annual allowance towards Childcare$20,000 lifetime benefit for family planning, such as adoption or fertility expensesProfessional Development$2,000 annual benefit to invest in your professional development401k offering for Traditional and Roth accounts provided by BettermentEmployer matching contributions of 100% of up to 4% of contributions on base salary&128155; EOEWhatnot is proud to be an Equal Opportunity Employer. We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.10+ years of work experience with at least 3 years spent running large performance marketing campaignsWorld-class judge of talent and incredible team builder. Livestream shopping is taking off around the world – a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!&128187; RoleAs our Head of Performance Marketing, you will lead a team to scale a critical capability for the company’s growth. Reporting directly to the CEO, you’ll manage a team of marketers and campaign managers to drive the success and effectiveness of our performance marketing online media properties and beyond.
Application Security Engineer
Company: Whatnot
Location: Remote
Posted Oct 21, 2023
Whatnot is a rapidly growing livestream shopping platform backed by prominent investors. They are revolutionizing ecommerce by merging community, shopping, and entertainment. The company is committed to its values and is expanding its team with experienced professionals from top tech, retail, and payments platforms. Whatnot is innovating in live auctions across various categories, ensuring a secure and welcoming space for buyers and sellers. They are hiring a security specialist to conduct penetration testing, define security architecture, and oversee the bug bounty program. The role requires expertise in application security, software engineering, SRE, cloud products, and Kubernetes. The compensation package includes a competitive base salary, stock options, comprehensive benefits, and a flexible work environment.
Software Engineer, Discovery Infra
Company: Whatnot
Location: Other US Location
Posted Oct 25, 2023
Whatnot is a rapidly growing livestream shopping platform backed by prominent investors. They are revolutionizing ecommerce by merging community, shopping, and entertainment. The company is committed to its values and is expanding its team with experienced professionals from top tech, retail, and payments platforms. Whatnot is innovating in live auctions across various categories, ensuring a welcoming space for buyers and sellers. They are hiring discovery engineers to build a robust user experience, focusing on taxonomy, browse experience, search, recommendations, and content understanding. The role requires 4+ years of software engineering experience, proficiency in multiple languages, excellent product instincts, and a proven track record of delivering features. Compensation includes a competitive base salary, stock options, comprehensive benefits, and a flexible work environment.
Head of Community
Company: Whatnot
Location: Other US Location
Posted Oct 22, 2023
Whatnot is a rapidly growing livestream shopping platform backed by prominent investors. The company is committed to its values and is building a team with experience from top tech, retail, and payments platforms. Whatnot is innovating in the fast-paced world of live auctions, focusing on categories like sports, fashion, video games, and streetwear. The platform emphasizes community, vetting sellers, and creating a welcoming space for buyers and sellers. Whatnot is seeking an experienced Head of Community to develop and execute a community strategy, engage with the community, and foster relationships with sellers, key opinion leaders, and influencers. The role involves managing feedback, supporting the community, analyzing data, and collaborating with the customer support team.
Partnerships, Community Consultant - Electronics, Beauty, Arts & Handmade
Company: Whatnot
Location: Other US Location
Posted Oct 26, 2023
Whatnot is a rapidly growing livestream shopping platform backed by prominent investors. The company is focused on creating an exceptional software company and team, with a mission to enable anyone to turn their passion into a business. Whatnot is innovating in the fast-paced world of live auctions, offering a welcoming space for buyers and sellers. The Go-to-Market team is responsible for expanding the platform's category suite and growing sellers and buyers. The role of Partnerships, Community Consultant involves sourcing and reaching out to sellers in specific communities, onboarding them, and teaching them to scale their businesses. The compensation is competitive, with an hourly rate of $25.00-$30.00/hour.
Head of Community Marketing
Company: Whatnot
Location: Other US Location
Posted Sep 27, 2023
We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. Address concerns, provide support, and work to create advocacy through transparency, empathy, and effective communication.Community Support: Collaborate with the customer support team to address community-related inquiries, feedback, and complaints. We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.As our Head of Community Marketing you should have 8+ years of marketing experience, plus: Proven experience in community marketing management, preferably within the e-commerce, social, tech, or gaming industry.Strong understanding of various collectibles communities, including sports cards, trading cards, comics, coins, and fashion (sneakers).Excellent interpersonal and communication skills, both written and verbal.Demonstrated ability to build and nurture relationships with influencers and key opinion leaders.Proficiency in social media platforms, community management tools, and data analytics tools.Experience in organizing and executing virtual or physical events.Ability to work independently and collaboratively in a fast-paced, rapidly evolving environment.Passion for collectibles, pop culture, and building vibrant communities a plus.&128176;CompensationFor US-based applicants: $170,000/year-$230,000/year + benefits + stock optionsThe salary range may be inclusive of several levels that would be applicable to the position. Utilize insights to refine community strategies, improve user experience, and drive platform growth.&128075; YouCurious about who thrives at Whatnot? We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.LI-DNI Act as a liaison between the community and internal stakeholders to ensure prompt and satisfactory resolutions.Data Analysis: Monitor and analyze community-related metrics, such as engagement rates, sentiment analysis, and user feedback. Identify opportunities for growth and engagement within the community.Community Events Strategy: Plan, organize, and execute community events focused on various verticals, with a particular emphasis on sports cards, trading cards, collectibles (comics and coins), and fashion (including sneakers). This range is only inclusive of base salary, not benefits (more details below) or equity in the form of stock options.&127873; BenefitsUnlimited Vacation Policy and Company-wide Holidays (including a spring and winter break)Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term DisabilityWhatnot covers 99% of employee premium costs, and 75% of dependent care premiums for MedicalDental and Vision sponsored 100% by Whatnot for employees and dependentsWork From Home SupportLaptop provided by Whatnot and home office setup allowance$450 work-from-anywhere quarterly allowance for cell phone and internetCare benefits$2,000 annual benefit to invest in your professional developmentEmployer matching contributions of 100% of up to 4% of contributions on base salary$1,350 quarterly allowance on food$1,500 quarterly allowance for wellness16 weeks Paid Parental Leave and gradual return to work$5,000 annual allowance towards childcare$20,000 lifetime benefit for family planning, such as adoption or fertility expensesProfessional Development401k offering for Traditional and Roth accounts provided by Betterment&128155; EOEWhatnot is proud to be an Equal Opportunity Employer. Collaborate with relevant internal teams to ensure communities can be fostered and managed in partnership with the vertical teams.Advocacy management: Establish and maintain relationships with strategic top sellers in partnership with GTM stakeholders, key opinion leaders, influencers, and community members.
Software Engineer, Customer Support Engineering
Company: Whatnot
Location: Remote
Posted Oct 23, 2023
Whatnot is a livestream shopping platform and marketplace backed by top investors, building a team with experience from top tech, retail, and payments platforms. They're innovating in live auctions and growing rapidly, with a focus on community and customer satisfaction.
Business Operations Associate
Company: Whatnot
Location: Other US Location
Posted Oct 20, 2023
Whatnot is a rapidly growing livestream shopping platform backed by prominent investors. The company is committed to its values and is building a team with experience from top tech, retail, and payments platforms. Whatnot is innovating in the fast-paced world of live auctions, focusing on community, shopping, and entertainment. The Business Operations Associate role is a great opportunity to contribute to high-impact initiatives and learn about the business. The company offers competitive compensation, benefits, and a supportive work environment.
Software Engineer, Customer Support Engineering
Company: Whatnot
Location: Remote
Posted Oct 23, 2023
Whatnot is a livestream shopping platform and marketplace backed by top investors, building the future of ecommerce with a focus on community and entertainment. The company is growing rapidly and hiring for various roles, including a new Customer Support Engineering team.
Customer Experience Manager (Team Lead) (Europe)
Company: Whatnot
Location: Remote
Posted Oct 30, 2023
Whatnot is a rapidly growing livestream shopping platform backed by prominent investors. The company is committed to its values and is building a team with experience from top tech, retail, and payments platforms. Whatnot is innovating in the fast-paced world of live auctions, focusing on community, shopping, and entertainment. The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem-solving. The role involves leading a team of agents, managing performance, and driving results in team productivity, quality, and customer experience. The ideal candidate has 5+ years of support operations experience, a strong desire to motivate a team, and analytical skills. Whatnot offers competitive benefits, including a flexible PTO, medical/dental/vision, pension plan, and professional development allowance.