Jobs at Workiva
1,203,945 open positions
Infrastructure Software Engineer
Company: Workiva
Location: Greater Denver Area
Posted Sep 21, 2023
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.At Workiva, you’ll enjoy: Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreWork-life Balance: We have competitive PTO, VTO and Parental Leave. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.Where You’ll WorkOur values drive how we work and who we hire. If you're passionate about infrastructure and eager to contribute to the success of a dynamic organization, we encourage you to apply.What You’ll DoBootstrap Kubernetes clusters by setting up essential networking components, such as VPC, load balancers, and firewalls, to ensure secure and efficient cluster operation.Build and maintain container images using Linux, Packer, and Docker to support our nodes and pods.Install and configure core services, including CNI, Karpenter, Service Mesh, and Kafka, to facilitate node, pod, and service communication as well as autoscaling.Create and manage AWS resources like RDS, DynamoDB, S3, IAM, OpenSearch, and more as required by our internal microservices.Continuously develop, maintain, and enhance the reliability of the above infrastructure components.What You’ll NeedBachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).Strong enthusiasm for: Infrastructure, Kubernetes, and containerization technologies.Linux, Packer, and Docker for building and managing container images.Networking principles and cloud infrastructure (AWS experience is a plus).Core networking components like VPCs, load balancers, and firewalls.Critical Kubernetes components such as CNI, Service Mesh, Karpenter, and Kafka.Designing, developing, and maintaining infrastructure components at scale.Strong problem-solving skills and a commitment to ensuring system reliability.Excellent communication and teamwork skills to collaborate effectively within a cross-functional team.Enjoy the convenience of working remotely, all while staying seamlessly connected. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success: Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. To request assistance with the application process, please email [email protected] supports employees in working where they work best - either from an office or remotely from any location within their country of employment.LI-HS1 We encourage employees to spend time enjoying life outside of work.Learn more about life at Workiva: https://www.linkedin.com/company/workiva/Learn more about benefits: https://www.workiva.com/careers/benefitsWorkiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground.
Proposal Manager
Company: Workiva
Location: Remote
Posted Oct 14, 2023
The job posting is for a Proposal Manager who will support the organization's global sales organization by managing RFx responses for private sector clients. The role requires strong proposal management skills, attention to detail, and ability to work collaboratively with a remote team.
2024 Spring - Digital Marketing Operations Intern
Company: Workiva
Location: Des Moines, IA
Posted Sep 23, 2023
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. You can’t beat the wellness discounts, 401k participation and match, casual dress environment, paid sick leave and countless other perks that Workiva offers! Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreOpportunity at Workiva: At Workiva, we offer more than just a 12-15 week spring or summer program. search trends, visitor engagement, conversion, user interaction, etc. Our interns have the opportunity to participate in mentoring, professional development, networking, and flexible hours during their internship. Fantastic Perks: Being an intern at Workiva has benefits beyond just a paycheck. To request assistance with the application process, please email [email protected] supports employees in working where they work best - either from an office or remotely from any location within their country of employment.LI-MF1 As long as you are enrolled in a degree seeking program, you could have the opportunity to be an intern at Workiva until you graduate!Learn more about life at Workiva: [*https://www.linkedin.com/company/workiva/*]Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We continually strive to provide numerous resources to build not just excellent interns, but excellent business professionals. Real Work Experience: Workiva interns are treated as full-time employees and are allowed the freedom to contribute to real work that truly impacts Workiva and it’s operations. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success: Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday.
Senior Payroll Analyst
Company: Workiva
Location: Des Moines, IA
Posted Sep 16, 2023
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.At Workiva, you’ll enjoy: Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreWork-life Balance: We have competitive PTO, VTO and Parental Leave. To request assistance with the application process, please email [email protected] supports employees in working where they work best - either from an office or remotely from any location within their country of employment.LI-MJ1 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.Where You’ll WorkOur values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success: Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We encourage employees to spend time enjoying life outside of work.Learn more about life at Workiva: https://www.linkedin.com/company/workiva/Learn more about benefits: https://www.workiva.com/careers/benefitsWorkiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. This role partners closely with Accounting & Finance, Benefits, Equity, and Human Resources teams globally to create a best-in-class employee experience.
Senior Product Manager - Data Integration and Automations
Company: Workiva
Location: Des Moines, IA
Posted Sep 13, 2023
As a Senior Product Manager, you will define and drive the end-to-end product vision and strategy for your area, focusing on enabling an integrated experience to connect, curate, and prepare data from disparate systems of record for analysis and reporting in the Workiva Platform. You will work closely with customers to understand their needs and pain points, prioritize and sequence feature development and releases leading to significant and tangible business value. You will build strong working relationships across multiple engineering, design, project management, and business teams, and work closely with senior leaders within product development and across the company. You will be an advocate for your customers throughout the organization and hold a very high bar for building a high quality product.
2024 Summer - Data Management Intern
Company: Workiva
Location: Des Moines, IA
Posted Sep 23, 2023
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. You can’t beat the wellness discounts, 401k participation and match, casual dress environment, paid sick leave and countless other perks that Workiva offers! Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreOpportunity at Workiva: At Workiva, we offer more than just a 12-15 week spring or summer program. Fantastic Perks: Being an intern at Workiva has benefits beyond just a paycheck. Our interns have the opportunity to participate in mentoring, professional development, networking, and flexible hours during their internship. To request assistance with the application process, please email [email protected] supports employees in working where they work best - either from an office or remotely from any location within their country of employment.LI-JW1 You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success: Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We continually strive to provide numerous resources to build not just excellent interns, but excellent business professionals. Real Work Experience: Workiva interns are treated as full-time employees and are allowed the freedom to contribute to real work that truly impacts Workiva and it’s operations. As long as you are enrolled in a degree seeking program, you could have the opportunity to be an intern at Workiva until you graduate!Learn more about life at Workiva: [*https://www.linkedin.com/company/workiva/*]Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.At Workiva, You’ll Enjoy: Intern Environment: Workiva was ranked a top 100 internship program by WayUp and ranked 20 in Best Places to Work for a reason!
Senior Director of Partner Sales - Financial Services
Company: Workiva
Location: Remote
Posted Sep 19, 2023
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.At Workiva, you’ll enjoy: Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreWork-life Balance: We have competitive PTO, VTO and Parental Leave. Cross organizational alignment with Alliance Directors, Marketing, Product Development, Customer Success, and Sales Operations is critical in ensuring program success. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.Where You’ll WorkOur values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success: Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. To request assistance with the application process, please email [email protected] supports employees in working where they work best - either from an office or remotely from any location within their country of employment.LI-EK1 We encourage employees to spend time enjoying life outside of work.Learn more about life at Workiva: https://www.linkedin.com/company/workiva/Learn more about benefits: https://www.workiva.com/careers/benefitsWorkiva is an Equal Employment Opportunity and Affirmative Action Employer. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We believe that great minds think differently.
2024 Summer - Marketing Intern
Company: Workiva
Location: Greater Denver Area
Posted Sep 23, 2023
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. You can’t beat the wellness discounts, 401k participation and match, casual dress environment, paid sick leave and countless other perks that Workiva offers! Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreOpportunity at Workiva: At Workiva, we offer more than just a 12-15 week spring or summer program. Our interns have the opportunity to participate in mentoring, professional development, networking, and flexible hours during their internship. To request assistance with the application process, please email [email protected] supports employees in working where they work best - either from an office or remotely from any location within their country of employment.LI-MF1 Fantastic Perks: Being an intern at Workiva has benefits beyond just a paycheck. As long as you are enrolled in a degree seeking program, you could have the opportunity to be an intern at Workiva until you graduate!Learn more about life at Workiva: [*https://www.linkedin.com/company/workiva/*]Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We continually strive to provide numerous resources to build not just excellent interns, but excellent business professionals. Real Work Experience: Workiva interns are treated as full-time employees and are allowed the freedom to contribute to real work that truly impacts Workiva and it’s operations. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success: Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.At Workiva, You’ll Enjoy: Intern Environment: Workiva was ranked a top 100 internship program by WayUp and ranked 20 in Best Places to Work for a reason!
Commercial Strategy Manager
Company: Workiva
Location: Greater Denver Area
Posted Sep 21, 2023
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.At Workiva, you’ll enjoy: Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreWork-life Balance: We have competitive PTO, VTO and Parental Leave. To request assistance with the application process, please email [email protected] supports employees in working where they work best - either from an office or remotely from any location within their country of employment.LI-RM1 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.Where You’ll WorkOur values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success: Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We encourage employees to spend time enjoying life outside of work.Learn more about life at Workiva: https://www.linkedin.com/company/workiva/Learn more about benefits: https://www.workiva.com/careers/benefitsWorkiva is an Equal Employment Opportunity and Affirmative Action Employer. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We believe that great minds think differently. This role leads the deal engagement by creating an actionable strategy and deal structure.ResponsibilitiesDeal Strategy and NegotiationActs as a trusted advisor and thought leader for Sales, Deal Desk, and the customer in the development of complex nonstandard deal strategy with a focus on the commercial aspects of the deal and associated contractual business termsPartners with the customer, Sales, and Value Management team to help set objectives, analyze priorities, and ensure customer executive alignment on the strategy for the opportunityLeads deal negotiations by thoughtfully balancing the “art of the possible” with the desired business objectives to create a competitive, value-based commercial deal structure that maximizes the value of the opportunityGuides Sales and the customer to utilize standard deal structures when possible, but also able to navigate revenue recognition and legal concerns when crafting nonstandard deals; works with Deal Desk to loop in Accounting and Legal when neededAdvises Sales and Deal Desk on the competitive situation and creates an actionable strategy to meet the outcomes desired by our customers and our businessInternal and External Alignment and Expectation ManagementPartners with Deal Desk to obtain buy-in including briefing senior management and managing internal and customer stakeholder expectationsInspires and influences internal stakeholders and approvers to remove obstacles in order to achieve desired business outcomes with short turnaround timesFacilitates alignment through effective communication within internal and external stakeholders and promptly resolves any confluent to encourage productive and positive interactionsRedlines, Commercial Term Drafting, and Contract ManagementCollaborates on key strategic deals with Deal Desk to lead business-critical contract negotiations, redline activities, and objection handling for nonstandard deals with heavy redlines and/or customer paperAdvises Deal Desk on nonstandard commercial terms, redlines, and contract languageLiaises between Sales and Legal by providing guidance on commonly requested edits, non-standard terms, policies, and frequently asked questionsProcess ImprovementTakes part in building the commercial terms library with a focus on standardizing terms, levers, and approval requirementsCollaborates with teammates and various internal cross-functional stakeholders to develop an internal and external objection handling playbook and talk track for common requestsForecast ManagementPartners with sales leadership and Deal Desk to prioritize key deals and ensure deal closureWhat You'll NeedEducationUndergraduate Degree or equivalent combination of education and experience in a related field.SkillsConfidently influence deal structure and business strategy in customer-facing negotiationsStrong listening, written, and verbal communication skills with ability to synthesize and effectively communicate information across teamsAbility to remain courteous and professional even during high-stress end-of-quarter deal negotiationsWork autonomously, set priorities, meet deadlines, and manage multiple projects in a fast-paced, changing environment while exercising sound business judgement and with minimal supervisionCan quickly identify gaps, problem solve, and then find creative and sustainable solutionsStrong organizational and time management skillsDedicated to excellent customer service while managing multiple priorities with short turnaround timesAbility to be open and honest in communications with all stakeholders – customers and internal stakeholders including but not limited to Sales, Deal Desk, Legal, Accounting, and senior managementExperience6+ years in customer-facing deal strategy, pricing strategy, and/or value-oriented negotiation roles6+ years in reviewing redlines, drafting nonstandard commercial terms, and redlining customer paper as related to Master Agreements and Sales Orders6+ years experience in architecting deals within a value-based sales process and build a commercial model to support the business caseWorking knowledge of ASC 606 Revenue Recognition rules strongly preferredStrong analytical and presentation skills and the ability to articulate concepts to cross-functional stakeholders at all levelsExperience supporting remote and local Enterprise SaaS sales teamsExperience with direct B2B sales modelsExperience working with remote cross-functional teams such as Legal, Finance, ProductSalesforce CRM experience required; Salesforce CPQ experience preferredCLM experience preferredTravel RequirementLess than 10% travelWorking Conditions & Physical RequirementsReliable internet access for any period of time working remotely, not in a Workiva office.How You’ll Be Rewarded:Salary range in the US: $101,000.00 - $172,000.00A discretionary bonus typically paid annuallyRestricted Stock Units granted at time of hire401(k) match and comprehensive employee benefits packageThe salary range represents the low and high end of the salary range for this job in the US.
Enterprise Customer Success Manager
Company: Workiva
Location: Greater Denver Area
Posted Sep 12, 2023
The Enterprise Customer Success Manager at Workiva plays a crucial role in ensuring customer satisfaction and growth. This involves building strong relationships with key stakeholders, understanding customer needs, and collaborating with internal teams to drive adoption and find innovative solutions. The ideal candidate should have a background in customer success, strategic account management, or sales within a B2B environment, with exceptional organizational skills and a proven track record in problem-solving. The role requires up to 25% travel for customer onsites and team meetings, and reliable internet access for remote work. Workiva offers competitive benefits, a casual work environment, and a commitment to diversity and inclusion.
Deal Desk Analyst
Company: Workiva
Location: Remote
Posted Sep 23, 2023
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.At Workiva, you’ll enjoy: Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreWork-life Balance: We have competitive PTO, VTO and Parental Leave. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success: Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. To request assistance with the application process, please email [email protected] supports employees in working where they work best - either from an office or remotely from any location within their country of employment.LI-RM1 We encourage employees to spend time enjoying life outside of work.Learn more about life at Workiva: https://www.linkedin.com/company/workiva/Learn more about benefits: https://www.workiva.com/careers/benefitsWorkiva is an Equal Employment Opportunity and Affirmative Action Employer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.Where You’ll WorkOur values drive how we work and who we hire. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We believe that great minds think differently. We strongly encourage and welcome people from historically marginalized groups to apply.Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities.
Customer Success Manager- Portuguese Speaker
Company: Workiva
Location: Remote
Posted Sep 27, 2023
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.At Workiva, you’ll enjoy: Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreWork-life Balance: We have competitive PTO, VTO and Parental Leave. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.Where You’ll WorkOur values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success: Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. To request assistance with the application process, please email [email protected] supports employees in working where they work best - either from an office or remotely from any location within their country of employment.LI-JW1 We encourage employees to spend time enjoying life outside of work.Learn more about life at Workiva: https://www.linkedin.com/company/workiva/Learn more about benefits: https://www.workiva.com/careers/benefitsWorkiva is an Equal Employment Opportunity and Affirmative Action Employer. You will work closely with Workiva’s Services team, Support team, Marketing team, and Sales team to drive adoption by ensuring customers are effectively onboarded, trained, and supported throughout the customer journey.What You’ll Do:Drive customer adoption of Workiva solutionsContinuously prove ROI to your customersConsult on best practices, workflows, and management business reviewsDevelop multi-purpose relationships throughout customer organizationsIdentify risks within named accounts & take appropriate actions to manage and/or escalate to an efficient resolutionEnsure all customers are continuously working toward key milestones of the Customer Journey using customer-facing Success PlansAdvocate for customers internally by providing continuous feedback to Workiva’s Sales, Services, Marketing, Product, & Engineering teamsWork with Sales to understand the details of upcoming renewalsTeach customers how to use the Workiva PlatformUse customer management tools to track customer communication, issues, and metricsWhat You'll Need:Fluency in Portuguese requiredUndergraduate Degree or equivalent combination of education and experience in a related field.2+ years of Customer Success, Customer Service, Account Management, Sales, or equivalent experience in roles with a strong focus on communication, influencing, and delivering on complex concepts.Deep commitment to customer success - not just satisfactionAbility to understand complex problems and explain the source of those problems simplyStrong communication & presentation skills with a high-level of comfort delivering consultative recommendations Self-starter with ability to manage time and prioritize competing demandsWillingness to travel, with up to 10% of travel expected for team and corporate meetings, contributing to building strong relationships and representing the company's interests.Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements.How You’ll Be Rewarded:Salary range in the US: $53,000.00 - $90,000.00A discretionary bonus typically paid annuallyRestricted Stock Units granted at time of hire401(k) match and comprehensive employee benefits packageThe salary range represents the low and high end of the salary range for this job in the US. You will develop and maintain close relationships with management, product adoption sponsors, and/or key stakeholders throughout the customer lifecycle. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground.