Jobs at WSP USA
641,207 open positions
Operations Manager
Company: ALTEN Technology USA
Location: Little Rock, AR
Posted Dec 16, 2023
Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Administer vacations, EO, sick time usage, etc. Not required, but preferred -- Knowledge and familiarity with aircraft engineering design (drawing or 3D data), specifications and other technical data necessary for aircraft completion Salary Range: $70,000 to $120,000 The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience. Requires walking, climbing, and standing for extended periods of time with or without reasonable accommodation. Develop, plan, and implement new strategies to improve the current product or process. Provide accurate communication regarding shop status, turnover reports, or pertinent issues and information. Location: Little Rock, AR Alten Technology is a an Equal Opportunity Employer. Demonstrated leadership ability. The area should be kept orderly, professional, and safe according to company standards and OSHA requirements. Must communicate well and work effectively with shop personnel, various level of management and other departments.
Sr. Director- Human Resource Business Partner
Company: Altice USA
Location: Dallas-Fort Worth, TX
Posted Dec 24, 2023
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. T For other locations, please inquire with your recruiter. Ability to maintain an upbeat, positive environment that inspires a sense of urgency, constant innovation, teamwork, and strong commitment to individual and team accountability. Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. Pay is competitive and based on a number of job-related factors, including skills and experience. Facilitate the effective rollout of recurring, enterprise-wide HR initiatives, including goal setting, year-end performance reviews, salary planning and administration, talent assessments and succession planning, and quarterly engagement surveys. LI-GW1 LI-GW1 Qualifications Bachelor's Degree in Human Resources, Business, or a related degree. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. Strong analytical skills with the ability to use and interpret data to both guide and validate decisions Demonstrable knowledge and practical application of HR disciplines including employment and labor laws, employee relations, talent acquisition, management & leadership development, performance management, organization design and compensation philosophies.
Site Coordinator
Company: Ricoh USA, Inc.
Location: Atlanta, GA
Posted Dec 17, 2023
Ricoh is a passionate and purpose-driven team that seeks talented individuals to join them in driving high-performance culture and excellence. They offer a range of benefits including medical, dental, life, and disability insurance, retirement savings plans, tuition assistance, and paid vacation time. The job involves managing daily operations of a mail room, copy center, or scanning facility, handling customer interactions, and ensuring profitability. The ideal candidate should have a high school diploma, 1+ years of experience in a related field, and previous customer-facing work experience. Ricoh is an EEO/Affirmative Action Employer.
Channel Sales Consultant
Company: Altice USA
Location: Dallas-Fort Worth, TX
Posted Dec 24, 2023
Ability to work flexible hours, including evenings, weekends, holidays and overtime as required. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Proficiency in computers systems, M.S office or Google docs, must possess strong Order Entry skills and familiarity with billing systems and databases Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. Excellent interpersonal skills with a focus on rapport building, listening, and questioning skills. Previous Sales experience preferred. Proficient computer skills using Windows based systems, including databases & billing systems required. High Volume Tele-marketing experience preferred, previous technology and/or cellular sales or equivalent experience preferred. Some college preferred. Please review our Fraud FAQ for further details.
Dir Customer Retention (70002233)
Company: Altice USA
Location: Bronx
Posted Dec 17, 2023
MBA preferred Minimum seven (7) years' Cable customer service/call center experience consulting, strategic planning, Retention Sales 7+ years Call center management experience 7+ years Leadership of multiple cross-functional teams Experience successfully working across levels and functional areas in a dynamic, fast-paced environment (i.e., technical, creative, and executive team) Strong computer skills including Microsoft Word, Outlook and with special consideration for advanced Excel and PowerPoint Proven ability to increase contact rates and yield to ensure goal achievement Success in meeting timely deadlines Nearest Major Market: Bronx Nearest Secondary Market: New York City • Requires strategic use of incentives for sales/save efficiency plus other non-financial means of employee recognition.• Assist Senior Leadership in attaining operational objectives by supplying relevant analysis of operation performance data, as well as developing recommendations and action plans to address issues, including quality, productivity and fiscal objectives Qualifications Bachelor's degree in a related field. • Set strategic targets/goals for operational efficiency and increased productivity • Lead and mentor direct reports in personal and career development, fostering a strong team and promoting employee engagement.• Analyze current operational processes and performance, recommending solutions for improvement where necessary. Responsibilities• Identify key metrics and levers, monitoring results against goals via scorecard, ensuring the appropriate action plans/glide paths are in place timely and monitored regularly. Be knowledgeable with current SOW's and Amendments that are currently in place, and provide recommendations for needed changes • In partnership with Training, Workforce, CX, and AUSA PMO optimize process focusing on operational excellence with the customer experience lens.• Manage internal resources to support the strategic goals for Inbound Operations, specifically Managers and Supervisors within the Retention Organization• Participates in developing and cascading goals , ensuring alignment with overall strategy• Demonstrated advanced understanding of industry standards and best practices• Champion for Change• Lead quarterly and annual business reviews comprised of Altice and BPO strategic leadership teams• Build positive relationships with internal support groups and provide feedback as appropriate on processes and procedures impacting customers or outsource partners• Participate in capacity planning process to ensure are staffed to plan and handling in line with stated assumptions.• Commitment to continuous improvement related to Customer Experience, as well as partner relationships• Identify recurring service delivery interruptions and customer issues, drive root cause analysis and resolve via appropriate corrective and preventative actions. The role is cross-functional in nature, and the selected candidate will be expected to look broadly at factors that influence Retention, such as pricing, policy, and cost- effectiveness of work delivered via vendors to meet Altice USA's performance and quality expectations. This position will lead the assessment, identification, development, and implementation of strategies, technologies and initiatives focused on developing and enhancing the performance of Altice USA, primarily for the B2C group. Job SummaryCThe Director of Inbound Retention will be responsible for the execution of all operational aspects for our Retention operations.
Management Training Opportunity
Company: Gig USA
Location: Dallas-Fort Worth, TX
Posted Dec 11, 2023
Primary Responsibilities: Promote products and services for our Fortune 500 clients Interact face to face with the public to initiate interest in promotional campaigns Drive sales efforts by prospecting and generating new business Master the direct marketing aspect of the position with the in depth training provided Lead, motivate and train team members both new and current Contribute ideas and provide suggestions to improve effectiveness and efficiency Conduct high level conversations with Managing Partners to execute best practices Set goals, motivate the team, and lead by example We offer: Full paid training provided by the nation’s top sales and management professionals Worldwide network of individuals to cross train with Performance based travel opportunities Rewards based on merit and ample bonus incentives Hands on leadership and business development training via classroom sessions In depth product training Access to cutting edge technology They’re fixated on becoming the best version of themselves both personally and professionally. Our ideal candidate is hungry, driven and sports minded. They will take initiative instead of waiting for opportunities to come to them. Our consistent focus on a providing multi-faceted training program that exposes our team members to learning a multitude of skill sets has laid the foundation for our most recent office expansion. The success of our business model is contingent on our ability to develop leaders instead of followers.
2024 Human Resources Summer Internship Program
Company: JBS USA
Location: Louisville, KY
Posted Dec 17, 2023
Responsibilities: Will provide support to the HR department Learn all departments of Human Resources including: Hiring, On-Boarding, Orientation, EEOC, Recruitment, Community Relations, Investigations, Training & Development, Technical Training, Talent Development, Payroll, Policy Enforcement, etc. Brainstorm ideas to improve programs which could potentially focus on recruitment, retention, recognition, policy enforcement, etc. To assist in achieving that goal, we conduct a drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity Purpose/General Summary: During this 10-week summer internship, you will use your unique perspective and knowledge to help us find operational gaps and improve process efficiency in a way that makes a genuine mark on our business. Learn/observe the relationship and dynamics with the Local Union Potentially shadow investigations which could result in discipline and/or termination Understand the basics of absenteeism and turnover metrics: How they are measured and why they are of importance Understanding Staffing and Crewing, including Available to Standard Work with Operations to ensure policies are being adhered to Gain valuable insight on how the entire operations is impacted by each other Assist in coordinating and implementing engagement surveys with the workforce and co-workers of the facility (Glint) Be exposed to Performance Management, including: evaluations, promotions, merit, etc. Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members. Here at JBS Foods, we are genuinely interested in growing you as a professional and identifying a potential career path that matches your interests. Complete and present a project related to issues within the HR department What to expect: A chance to connect with and learn from our company's executive leadership team throughout the course of your internship program Exposure to multiple areas of the business to give you a well-rounded understanding of the overall production process A mentor who's invested in your success, and will provide feedback and coaching The chance to prove yourself in a highly rewarding industry A multicultural work environment that stands on its values and puts its people first The opportunity to develop your technical and business knowledge alongside industry experts Regular leadership training sessions with our world-class leadership development instructors Projects driven by business objectives with real-world implications Potential for accelerated growth within our company by providing early access to career development programs The applicant who fills this position will be eligible for the following compensation: $21/hour with $2,500 relocation stipend The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work. EOE/Vets/Disability
Access Technician II
Company: Altice USA
Location: Other US Location
Posted Dec 24, 2023
The employee is occasionally required to climb, kneel, crouch, or crawl. While performing the duties of this job, the employee is subject to occasionally working aloft Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Setup and operation of Headend equipment including but not limited to: signal processors, modulators, demodulators, satellite receivers, integrated receiver descramblers, digital receivers, and transcoders, combining and splitting networks, laser transmitters, Fiber optic receivers. Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. Maintain, adjust and document video carrier levels, audio video ratio, depth of modulation, audio deviation. Install, test and maintain emergency alert systems and backup powering systems- including Generators, Uninterruptible Power Supplies, and temporary feeds and support after-hours emergency response stand-by. Build and operate cable modem termination systems, cable modems, and basic networking equipment. Qualifications High School Diploma or equivalent; technical school certification, equivalent college courses, or on the job experience Minimum of 6 months success as an Access Tech I and in good standing SCTE Broadband transport specialist certification or equivalent Knowledge of test equipment including Analog and quadrature amplitude modulation (QAM) analyzers, optical time-domain reflectometer (OTDR), etc. Utilize computer software and test equipment for variety of measurements including: satellite alignment, Radio Frequency levels, signal to noise, carrier to noise, low frequency disturbances, composite triple beat, composite and discrete second order beat, depth of modulation and audio deviation.
Regional Sales Specialist
Company: Wurth USA
Location: Boston, MA
Posted Dec 22, 2023
Wurth USA is seeking a Regional Sales Specialist for a remote role. The position offers a consistent income, company vehicle, and extensive training. The ideal candidate should have sales experience, computer skills, and the ability to manage tasks and communicate effectively. Wurth USA is a global leader in assembly and fastening materials, with over 400 companies in 80 countries and 77,000 employees.
Human Resources Manager
Company: Snow Peak USA, Inc.
Location: Portland, OR
Posted Dec 14, 2023
All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age. In addition, our regular full-time employees are eligible for medical coverage with vision and alternative care, comprehensive dental, employer match to retirement contributions, short and long-term disability insurance, life and AD&D insurance, paid vacation and holidays, and paid family and medical leave. Snow Peak USA is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. WHAT YOU WILL DO Manage Department Administration Provide full cycle recruiting by partnering with the leadership team to understand and execute the organizational talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning Process payroll accurately and on time including new hires, terminations, changes to pay rates and deductions or garnishments; identifies and recommends updates to payroll processing software, systems, and procedures Design and maintain learning, development, and training programs and initiatives; leads the annual retreat, monthly manager training, and employee onboarding Ensure legal compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance Manage compensation and benefits by analyzing trends; researching and proposing competitive base and incentive pay programs to ensure the organization attracts and retains top talent Plan, implement, and administer organizational policies and procedures Oversee employee disciplinary meetings, terminations, and investigations Lead Department Strategy Plan and implement strategic objectives that fulfill the mission and the goals of the department efficiently and effectively in collaboration with leadership team Evaluate, improve, and report the efficiency of business processes and procedures to enhance profitability and qualitative results Establish, maintain, and present reports to stakeholders Engage in effective feedback systems to monitor and communicate operational and strategic alignment with interdepartmental objectives Manage departmental budget and profitability metrics Supervise Team Manage staff to meet Snow Peak’s expectations for goal accomplishment Monitor employee work schedules and assignments Develop employee career pathing by coaching, mentoring, and providing effective performance feedback; inspire a culture of learning and development Communicate transparently and resolve conflicts to foster a successful team that encourages the appreciation of diverse perspectives as well as cohesiveness Recruit, select, and hire team Performs other related duties and projects as assigned MUST HAVE Education/Certifications Bachelor’s degree or equivalent Experience 7+ years of experience in human resources management Skills Proficient understanding of Microsoft Office Suite or related software Proficient knowledge of compliance related laws and regulations Proficient understanding of project management fundamentals Advanced writing and documentation experience with demonstrated success in strategic messaging Advanced expertise in excel and analytical analysis and reporting Expert understanding of the financial and business acumen to drive profitability Abilities Ability to act with integrity, professionalism, and confidentiality Proficient presentation and public speaking Excellent leadership and management skills with ability to motivate Excellent interpersonal, negotiation, and conflict resolution skills Superior time management skills with a proven ability to efficiently manage multiple, concurrent, time-sensitive projects and priorities Superior problem-solving abilities to meet ambiguous and multicultural needs Extremely organized with meticulous attention to detail Physical Effort Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times NICE TO HAVE Experience with Japanese language & culture Experience with a global brand Experience in the outdoor, lifestyle, food & beverage, home or apparel industries All of our employees enjoy paid time off for qualifying sick leave and are also eligible for wilderness first aid certification, annual company retreat and/or camping trip, public transportation assistance, bike commuting allowance, Employee Assistance Program (EAP), Snow Peak gear package, access to third-party outdoor gear discounts, and generous discounts on Snow Peak gear and apparel. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. This position is a full-time salaried, exempt position and reports to the Controller. This position might be a good fit for you if you... Share a passion for the outdoors and the beneficial role it plays in people’s lives Express curiosity and creativity by taking initiative and be resourceful Understand your effect on business targets Make a memorable impact by being approachable, respectful, responsible, and joyful Value all people for their skills, experience, and unique perspectives The Human Resources Manager plans, directs, and implements policies and procedures for all areas of the human resources function including staffing, compensation, benefits, training, employee relations, payroll, and compliance. This position is based in Portland, OR and works in one of our Portland office locations once per week. To be successful, the Human Resources Manager will need to independently maintain systems and processes and provide subject matter expertise to leadership on all human resource matters. Please still get in touch – we’d love to connect and see if you could be good for the role.
Senior Director Care Strategy
Company: Altice USA
Location: New York City, NY
Posted Dec 17, 2023
This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. Ability to manage across multiple leadership levels; Corporate, Regional and local functional structures with both internal and external partners Ability to develop and lead a high-performing team Attention to detail and organization with the ability to multi-task and delegate as appropriate to complete tasks and initiatives Meet revenue and financial objectives; make adjustments as necessary based on financial analysis and business opportunities Ability to travel >50% Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Pay is competitive and based on a number of job-related factors, including skills and experience. Effective interpersonal, communication, consultation, and collaboration skills Ability to diplomatically resolve conflicts and facilitate cooperative team resolutions in a timely manner Ability to analyze the customer experience, identify specific improvement across NPS/OSAT opportunities, and work with cross-functional teams to improve customer satisfaction and drive sustained customer loyalty. Assist senior leadership in attaining operational objectives by providing relevant analysis of operation performance data, as well as developing recommendations and action plans to address issues, including quality, productivity, and fiscal objectives. Establish policies and procedures, in accordance with consumer laws, to provide exemplary customer support and promote good customer relations. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. MBA preferred Minimum ten (10) years broadband or telecom related leadership experience in Inbound Sales/Customer Customer Service/Outbound contact centers & BPO Operations Experienced BPO rate & service level negotiations; Onboarding of new BPO's; campaign/project launches Experience successfully working across levels and functional areas in a dynamic, fast-paced environment (i.e., technical, creative, and executive team) Strong computer skills including Microsoft Word, Outlook, with an emphasis on advanced Excel and PowerPoint Proven ability to increase sales or customer performance to achieve business objectives Strong oral and written communications skills. Please review our Fraud FAQ for further details.
Sales Development Coordinator
Company: Wurth USA
Location: Other US Location
Posted Dec 22, 2023
The Sales Development Coordinator will source procurement opportunities, lead proposal preparation, and ensure successful implementation for customer success. They will act as the central point of contact, coordinate multiple projects, and work closely with cross-functional teams. The role requires advanced multi-tasking, problem-solving skills, and project management abilities. Wurth USA offers benefits including health, vision, and dental insurance, paid time off, and a 401(k) with company match.