Jobs at Zayo
1,921 open positions
Associate Program Manager - Technical Training
Company: Zayo
Location: Nashville, TN
Posted Apr 15, 2024
Zayo is seeking an Associate Program Manager - Technical Training to lead and strategize ENA's internal and customer-focused training programs. The role involves developing training curriculum, materials, and online resources for various products and services. The candidate must have a minimum of 2 years of experience in a customer-facing role, excellent facilitation and customer service skills, and proficiency in learning and content management systems. The position offers a competitive base hourly rate, comprehensive benefits, and opportunities for professional growth.
Facility Deployment Project Manager
Company: Zayo
Location: Remote
Posted Apr 24, 2024
Zayo is seeking a Facility Deployment Project Manager to manage the development, planning, engineering, construction, and delivery of new and long-haul route facilities in the United States. The job requires strong project management skills, experience in the telecommunications industry, and ability to work cross-functionally.
Senior Network Architect
Company: Zayo
Location: Remote
Posted Mar 20, 2024
Zayo, a leading provider of mission-critical bandwidth, is seeking a Senior Network Architect with extensive experience in telecommunications service provider networks. The role involves evaluating emerging technologies, championing architectures, and developing new initiatives to optimize network designs. The ideal candidate should possess a Cisco Certified Internetwork Expert certification, strong knowledge of Internet architectures, and proficiency in network automation tools like Ansible and Python. The company offers competitive compensation, excellent benefits, and a commitment to diversity and inclusion.
Network Expense Manager
Company: Zayo
Location: Greater Denver Area
Posted Apr 24, 2024
Zayo, a company providing mission-critical bandwidth to major organizations, is seeking a Network Expense Manager. The role involves overseeing a team managing network expense costs, coordinating with other teams on projects, and ensuring timely invoice processing. The ideal candidate should have AP Transactional Function and Accounting experience, advanced Microsoft Excel skills, and knowledge of Salesforce.com and TEOCO. The base pay range is $75,000 - $85,000 USD annually, with excellent benefits including health insurance, retirement plan, and generous paid time off. Zayo is committed to equal employment opportunities.
Talent Acquisition Operations Specialist
Company: Zayo
Location: Greater Denver Area
Posted Apr 24, 2024
Zayo is hiring a Talent Acquisition Operations Specialist to support the day-to-day operations of the Talent Acquisition team. The role involves coordinating interviews, managing recruiting tools, creating job postings, and maintaining data accuracy. The ideal candidate should have experience with Workday ATS, strong organizational skills, and excellent communication abilities. The position offers a competitive base pay range and comprehensive benefits.
Lead Architect
Company: Zayo
Location: Remote
Posted Mar 20, 2024
Zayo, a leading provider of mission-critical bandwidth, seeks a Lead Architect with extensive experience in network engineering and architecture. The role involves technical responsibility for managed security services, exploring emerging technologies, and championing architectures to meet current and future requirements. The ideal candidate should have a minimum of 15 years of experience, hold a CCIE certification, and possess superior knowledge of service provider architectures and technologies. They must also have experience with network automation, Linux, and Microsoft office products. The role offers a competitive base pay range and excellent benefits.
Customer Experience Program Manager
Company: Zayo
Location: Remote
Posted Mar 20, 2024
Zayo is seeking a Customer Experience Program Manager to design and implement customer survey programs, translate feedback into actionable insights, and manage projects to improve customer and employee experiences. The role requires experience in customer feedback, marketing, customer success, and proficiency in presenting data. The ideal candidate will have a degree in a related field and experience with customer experience platforms. The company offers competitive benefits and a diverse, inclusive work environment.
Service Assurance NOC Technician III
Company: Zayo
Location: Remote
Posted Mar 20, 2024
The job description is for a Service Assurance NOC Technician III at Zayo, responsible for advanced troubleshooting, creating training, and escalating issues to Engineering. The role requires experience in networking, routing, and troubleshooting, and a strong understanding of customer issues and business impact.
Service Assurance NOC Technician III
Company: Zayo
Location: Remote
Posted Apr 15, 2024
Zayo, a company providing mission-critical bandwidth to major organizations, is seeking a Service Assurance NOC Technician III. This role involves being the final escalation point for customer issues, advanced troubleshooting, creating training for lower-tier support, and maintaining SLAs. The ideal candidate should have advanced networking knowledge, experience in a TAC team, and a CCNA certification. The position requires shift work and offers excellent benefits.
Senior Tier II Customer Support Coordinator
Company: Zayo
Location: Greater Denver Area
Posted Mar 20, 2024
Zayo, a company with a 141,000-mile network in North America and Europe, is seeking a Senior Tier II Customer Support Coordinator. The role involves triaging and working on complex customer support cases, providing phone and live chat support, and documenting work quality. The ideal candidate should have a high school diploma or equivalent, a minimum of 2 years of customer service experience, and proficiency with Salesforce reports. Benefits include health, dental, and vision insurance, a 401(k) savings plan, fitness discounts, and generous paid time off. Zayo is committed to equal employment opportunities and prohibits discrimination.
Strategic Account Director
Company: Zayo
Location: Nashville, TN
Posted Apr 15, 2024
Zayo, a company providing mission-critical bandwidth to impactful organizations, is seeking a Senior Director to manage K-12 education accounts in Tennessee. The ideal candidate will have 3-5 years of high volume sales experience, a strong understanding of Fiber Infrastructure, Transport, IP, SD-WAN, Security, Wi-Fi, VoIP, and managed services, and excellent customer service skills. The role involves maintaining current business relationships, generating incremental sales revenue, and presenting proposals to customers. The candidate must possess strong financial acumen, excellent communication skills, and the ability to work effectively in a matrix management model.
Channel Account Manager
Company: Zayo
Location: Remote
Posted Apr 14, 2024
Zayo, a company providing mission-critical bandwidth to impactful organizations, is seeking a Partnership Development professional. The role involves cultivating relationships with select Channel partners, managing the sales process, maintaining customer relationships, tracking performance, collaborating with other departments, and managing time effectively. Qualifications include a Bachelor's degree, 3-5 years of solution selling experience, 2-3 years in Channel Sales, a track record of achieving sales goals, excellent communication and customer service skills, and proficiency in Google Suite, Microsoft Office, and Salesforce. The base salary ranges from $65,000 to $70,000, with benefits including health insurance, a 401(k) plan, fitness discounts, and generous paid time off.