Jobs at Zayo
1,921 open positions
Global Network Operations Project Manager
Company: Zayo
Location: Remote
Posted Mar 07, 2024
Zayo is hiring a Global Network Operations Project Manager to oversee projects with a focus on end-to-end milestone management, issue resolution, and ensuring projects are completed on time, on budget, and on value. The role involves managing projects related to NCC Operations, working closely with operations management, and tracking real-time updates. The ideal candidate should have PMP or ITIL certification, at least 5 years of project management experience, and strong technical aptitude, organizational skills, and communication skills. The company offers excellent benefits, including health, dental, vision insurance, a 401(k) savings plan, fitness membership discounts, and generous paid time off.
Commercial Strategy & Planning Specialist
Company: Zayo
Location: Greater Denver Area
Posted Dec 15, 2023
Base pay range: $58,100 - $80,000, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Fitness membership discounts Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This role provides challenge, variety, and exposure to several areas of the business. Proficient with Microsoft Office and Google applications, with advanced skills in Microsoft Excel/Google sheets. In addition, this Associate will manage, maintain and enhance current data systems and tools including list requests. Strong attention to detail. Personal communication skills and pro-active ownership are critical, as this role demands constant interaction with sales, operations, and finance across the multiple business units of Zayo Group.ResponsibilitiesSolidify and enhance the current Zayo segmentation and targeting strategy with a focus on TAS; Analyze, clean, transform, validate and model data to drive strategy Lead segmentation and targeting for all sales channels and verticals including inside sales Work closely with vertical marketing leads on ongoing refinement of ideal targets for each vertical Manage and streamline account reprioritization requests and approvals Analyze account/target quality and traction on an ongoing basis and make recommendations on targeting and traction strategies Own preparation and validation of internal reporting tools to present conclusions gained from analyzing data, including Account Quality and Traction, Vertical Targeting, Campaign Opportunities, and Business Efficiency Create and Maintain Reports and Dashboard tracking success within Salesforce Collaborate with sales enablement and strategic marketing peers to reinforce sales adoption and enablement against targets Collaborate with peers (Sales Operations, Sales leaders, Product leaders and Marketing leaders etc.) Strong analytical and organizational skills. to capture, cleanse, and load data to enable intelligent reporting use in Salesforce and Tranzact; Develop and launch a tiered engagement strategy for ranked existing customer and prospect accounts Lead targeting aspects of all account based marketing initiatives Collaborate with sales enablement and strategic marketing peers to reinforce sales adoption and enablement against targets Develop a contact strategy and tracking method Develop and support a predictive marketing analytics tool; Support campaign list data pull request Drive process improvement efforts and coordinate with IT resources to simplify capture, reporting, and quality assurance tasks QualificationsBachelor of Science degree in business, finance, or related field of experience - undergrad or post-grad, post grad preferred. The position requires excellent analytical skills and attention to detail, it does require telecommunications knowledge. Excellent written and verbal communications skills Pro-active autonomous yet comfortable teaming with others on various projects.
Account Director
Company: Zayo
Location: Chicago, IL
Posted Mar 09, 2024
Zayo, a company providing mission-critical bandwidth to impactful organizations, is seeking an Account Director. The role involves generating sales revenue, managing customer relationships, and driving sales of connectivity, colocation, and infrastructure services, particularly in the 5G ecosystem. The ideal candidate should have a strong understanding of wireless connectivity and the ability to work on large, complex deals. The position offers a competitive base pay range, excellent benefits, and opportunities for career growth.
Account Director
Company: Zayo
Location: Greater Denver Area
Posted Dec 23, 2023
General understanding of Zayo Networks value proposition, products, and services such as Ethernet, Waves, IP transport, Dark Fiber, Cloud services/connectivity, and Colocation. Ability to travel as required by customers Base pay range: $85,400 - $125,290, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Fitness membership discounts Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Excellent communication skills, both verbal and written. Excellent time management and organizational skills. Exceptional customer service and relationship building/maintaining skills. A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills High tolerance for ambiguity and can work successfully in a matrix management model Strong understanding of account management & the strategic selling process Effective problem solving and interpersonal skills Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus. Attain high Net Promoter Score results based on excellent customer support in the sales process Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts Apply knowledge of customers, industry, and services to achieve revenue objectives Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts Manage high volume of work while maintaining a high degree of responsiveness Track, analyze and report on sales performance and activities in Salesforce and other reporting tools Provide accurate and timely forecasts of sales opportunities. Provide accurate and timely information to management. Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. Present proposals and manage customers through the sales process.
Senior Technical Business Relationship Manager - Financial Applications
Company: Zayo
Location: Remote
Posted Dec 24, 2023
Zayo, a company providing mission-critical bandwidth to major organizations, is seeking a Senior Technical Business Relationship Manager for Financial Applications. The role involves leading the technology product strategy for the finance team, driving digital transformation, and managing relationships between business and technology teams. The ideal candidate should have extensive experience with Oracle Fusion Cloud Financials, Salesforce Commerce Cloud, ServiceNow, and Telecom Network Tools. They should also possess deep knowledge of Oracle Fusion Accounting and Financial modules, and have experience in agile delivery and managed services environments. The company offers competitive compensation, excellent benefits, and a commitment to diversity and inclusion.
OSP Area Director
Company: Zayo
Location: Atlanta, GA
Posted Dec 15, 2023
product leads, sales/sales support team members. Periodic interface with Zayo senior management on critical projects, customer escalations, and budget reviews. Full ability and willingness to pull on-call duty when assigned, as dictated by the needs of the business QualificationsBS degree in Engineering, Information Technology or other related technical discipline and/or equivalent work experience Seven to ten years' (7 - 10) technical and management work related experience in the telecommunications industry with emphasis on transmission methods, OSP/ISP, optical networks, project management, and direct customer interface Outstanding critical thinking and decision-making skills, analyzing the anticipation of risky business situations with deliberate and swift response to same Outstanding communication skills, written and verbal, as well as, strong interpersonal skills as he/she interfaces with subordinates, peers, customers, and vendors Ability to travel extensively with access/availability to serve the needs of the business on a 24/7 basis Base pay range: $103,000 - $144,165, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Fitness membership discounts Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Daily and frequent interaction with third party outside plant engineering and construction suppliers, local municipalities, public utilities, Zayo service delivery coordinators. Ensure project meet deadlines. Effectively track, report and communicate OSP project progress. Provide early communication on potential due date, interval, and/or budget slips to the OSP functional leadership. Develop detailed baseline OSP schedule upon project kickoff (using standardized OSP tracker), and maintain this schedule throughout the course of the project. Resolve OSP roadblocks. These projects include FTT projects, On-net orders, route miles of build which may involve major highway, Rail Road and/or river crossings/access.
HRIS Configuration Developer
Company: Zayo
Location: Remote
Posted Mar 10, 2024
Zayo Group Holdings, Inc. is seeking a skilled HRIS Configuration Developer with Workday expertise to optimize their HR processes and enhance efficiency. The role involves configuring and customizing Workday modules, managing integrations, developing reports, optimizing the system, and providing user training and support. The ideal candidate should have relevant certifications, proven experience in eliciting business requirements, strong leadership skills, and excellent analytical and communication abilities.
Governance and User Acceptance Testing Director
Company: Zayo
Location: Remote
Posted Dec 18, 2023
Demonstrated expertise in governance, resource allocation, advisory services, UAT management, and driving successful business outcomes. Support Change Management activities, including impact analysis, change readiness, change effectiveness, and change communication. Base pay range: $137,600 - $200,000, commensurate with experienceLI-AW1IndeedBBenefits, Rewards & WellnessExcellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Fitness membership discounts Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Strong analytical and problem-solving skills, making data-driven decisions for prioritizing transformative initiatives, UAT strategies, and advisory services. Provide project/program guidance and support including templates, process improvement, program roadmap development, project work plan reviews, tracking, and reporting. Advisory Services:Support Process Improvement initiatives, including problem diagnosis, baseline performance analysis, root cause analysis, building improvement hypotheses, sustainable gain mechanisms, and statistical analysis. Qualifications:A university degree in Business Administration, Management, or a related field. Minimum 10-12 years of experience in leading business transformation initiatives, UAT management, and providing advisory services within a complex organization. Ensure tight management of all UAT defects and triage identified in standardized documentation for prioritization with Commercial Operations (Sales/Sales Ops/Solutions Engineering, Churn, Customer Success, and Marketing), Service Delivery, Network Operations, Finance/Accounting and Product team colleagues. Foster seamless UAT for transformative initiatives, aligning testing with business objectives.
Senior Technical Business Relationship Manager - Customer Applications
Company: Zayo
Location: Remote
Posted Dec 24, 2023
Zayo, a leading provider of mission-critical bandwidth, is seeking a Senior Manager, Technical Business Relationship Management - Customer Applications. The role involves leading the technology products supporting customer service delivery and network operations, driving a connected business process and technology automation roadmap, and managing relationships between business and technology teams. The ideal candidate should have a proven track record in managing technical products, experience with Service Now, Salesforce, and Telecommunication Network Applications, and strong communication and collaboration skills. Zayo offers competitive compensation, excellent benefits, and a commitment to diversity and inclusion.
OSP Project Manager
Company: Zayo
Location: Atlanta, GA
Posted Dec 17, 2023
Familiar with Email, MS Excel, Word, Google Earth and AutoCad. Base pay range: $75,000 - $100,000 annually, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Fitness membership discounts Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Familiar with all facets of OSP management, including quoting, construction and delivery. Must be conversant/have working knowledge of structured cabling, routing, switching, and IP protocols. Qualifications:Bachelors' degree, preferred. Proven negotiation skills. Minimum of five (5) years in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience. Timely update of budget requests, purchase orders, project close out and internal service orders in Salesforce. Provide direct interface with customers, subcontractors, jurisdictional authorities and interoffice personnel. Full ability and willingness to pull on call duty when assigned, as dictated by the needs of the business.
Director, Vendor Operations
Company: Zayo
Location: Greater Denver Area
Posted Dec 17, 2023
Base pay range: $125,000 - $187,530, commensurate with experience Benefits, Rewards & WellnessExcellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Fitness membership discounts Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Works in a collaborative fashion with internal departments (Operations, Sales, Product, Engineering, Procurement, Finance, and others). The individual will be responsible for the prompt delivery of revenue, both new business and from existing accounts, through prepositioned facilities capacity; The position require some travel and access/availability to serve the needs of the business on a 24/7 basis; The individual must possess outstanding written and verbal communication and strong interpersonal skills as they interface with subordinates, peers, customers, and vendors. QualificationsBS degree in Engineering, Information Technology, or other related technical discipline and/or equivalent work experience; 10-15 years of technical and management work-related experience in the telecommunications industry with emphasis on vendor partner management, fiber transmission methods, optical networks, critical infrastructure, project management, and direct customer interface; The individual will manage a team of vendor operations managers;; The individual will manage multiple third-party suppliers; The position will require outstanding critical thinking and decision-making process, the anticipation of risky business situations with deliberate and swift response to same; The position will be expected to compose and manage both expense and capital budgets in excess of $1M. Build the vendor partner operations teams with the talent, skills, and experience needed to meet Zayo goals. Meet or exceed operational service level performance objectives (installation, repair, damage prevention, unit cost reduction, OPEX & CAPEX budget management). Meet service (commit dates hit, intervals, and production) and financial objectives for large and transactional projects. Provide accurate project cost estimates. Manages multiple and demanding critical priorities. Take ownership of everything that happens and fails to happen in our North American vendor performance, including work quality, project delivery, OPEX and CAPEX budget performance, cost reduction measures, and short-to-long term business strategies.
OSP Project Specialist - Fiber Splicing
Company: Zayo
Location: Tampa Bay, FL
Posted Mar 09, 2024
<p><b>Company Description<b><br >Zayo provides missioncritical bandwidth to the worlds most impactful companies fueling the innovations that are transforming our society Zayos 141000mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers Zayos communications infrastructure solutions include dark fiber private data networks wavelengths Ethernet and dedicated Internet access Zayo serves wireless and wireline carriers media tech content finance healthcare and other large enterprises<br >Zayo is hiring an <b>OSP Project Specialist Fiber Splic<b> to provide endtoend customer support and solutions plan and implement fiber connectivity solutions manage customer orders and handle customer service requests coordinate installations execute and serve as single point of contact for customers postsale and provide direction and project ownership by leading the implementation execution and communication of projectsorders for customers<br >Our <b>OSP Project Specialist<b> will collaborate with project managers coordinate access to customer and network points of presence and provide technical expertise in telecommunications related to fiber optic splicing and testing Additionally our <b>OSP Project Specialist<b> will be responsible for managing project schedules budgets procurement of equipment and materials as well as mitigating project risks<br ><b>Responsibilities<b><br ><p><ul><li>Responsible for daily management of construction vendors to expedite the construction and splicing of OSP facilities<li> <li>Ability and willingness to pull on call duty to respond to network outages and emergency restoration activities<li> <li>Manage relationship to jurisdictions and ROW contacts such as cities counties and railroad Work in close relationship with underlying rights group to identify and prepare encroachment permitting franchise agreements and building access agreement<li> <li>Oversee timely permitting submittal and on time performance of engineering and construction vendors<li> <li>Assist in the planning and implementation of fiber connectivity solutions programs and projects that adhere to approved plans budgets and schedules<li> <li>Provide specialized telecommunications technical expertise<li> <li>Coordinate and facilitate with internal and external resources to effect the timely completion of projects<li> <li>Oversee product andor service of the units managed which may involve highly technical activities or programs or policies procedures controls and services required to support the sound financial operational and competitive position of the company<li> <li>Design and implement commercial and carrier fiber networks infrastructure backbone and lateral builds<li> <li>Work within a Data Center environment implementing customerinstallation projects and services<li> <li>Create and track project budgets in relationship to Network Operations<li> <li>Provide direct interface with customers subcontractors jurisdictional authorities and interoffice personnel Support customer meetings as necessary which requires in person meetings and travel to client andor construction sites<li> <li>Oversee procurement of equipment and materials related to the assigned projects<li> <li>Execute Bid Process inclusive of budgetary requirements and the tracking thereof<li> <li>Verify and update project documentation<li> <li>Timely tracking of project progress and budget in Salesforce and manual tracker<li> <li>Timely update of budget requests purchase orders project close out and internal service orders in Salesforce<li> <ul><p><br ><b>Qualifications<b><br ><p><ul><li>Bachelors degree preferred<li> <li>Minimum of seven 7 years in the telecommunications industry with outside plant fiber optics telecommunication architectures optical transport equipment and project management experience<li> <li>Must be conversanthave working knowledge of structured cabling routing switching and IP protocols<li> <li>Minimum of four 4 years familiarity with all types of outside plant construction and experience managing large capital projects<li> <li>Must be familiar with Email MS Excel Word Google Earth and AutoCad<li> <li>Must be able to manage multiple aggressive RFP and design construction schedules and responses<li> <li>Must be able to understand and read construction documents<li> <li>Must be familiar with all facets of OSP management including quoting construction and delivery<li> <li>Must have proven negotiation skills<li> <li>Must be business minded and able to maintain a commercial focus<li> <li>Must possess a valid drivers license and be able to drive as required to assigned projects to ensure on time and on budget delivery<li> <li>Must perform onsite surveys and attend field meetings required to ensure projects meet the delivery commitment dates identified<li> <li>Must be able to occasionally to meet with various municipalities and vendors to review project scope and to ensure positive communication is maintained<li> <li>Must have full ability and willingness to pull on call duty when assigned as dictated by the needs of the business<li> <ul><p><br ><b><b>Base pay range $56300 $9500000 commensurate with experience<b><b><br ><b>Benefits Rewards amp Wellness<b><br ><p><ul><li>Excellent Health Dental amp Vision Insurance<li> <li>Retirement 401k Savings Plan<li> <li>Fitness membership discounts<li> <li>Generous paid time off policy including paid parental leave<li> <ul><p><br >Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state provincial or local laws<br >This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>