Jobs at Zoom Video Communications

1,009,988 open positions

Zoom Video Communications, founded in 2011 by Eric Yuan, has become the global standard for video conferencing. Its cloud‑based platform powers meetings, webinars, and virtual events for more than 300,000 customers worldwide. The company’s focus on low‑latency, high‑quality video and its integration with productivity tools like Microsoft Teams and Google Workspace keep it at the forefront of the collaboration market.

Zoom hires engineers, product managers, sales specialists, customer success leaders, and data scientists, among others. Candidates can expect rigorous technical interviews, a collaborative culture that rewards innovation, and opportunities to work on features that affect millions of users in real‑time. Remote‑first policies and strong emphasis on work‑life balance are common across all teams.

By browsing Zoom’s listings on Job Transparency, you gain access to verified salary ranges, employee reviews, and sentiment scores. This data lets you benchmark offers against peers, negotiate salaries with evidence, and gauge team culture before you apply. Transparent compensation information also helps you decide if Zoom’s pay structure aligns with your career goals.

HFC Designer I

Company: Cox Communications, Inc.

Location: Other US Location

Posted Oct 25, 2023

Cox Communications is seeking an HFC Access Designer I to create GIS maps and designs for hybrid fiber-coax and fiber optic networks. The role involves network planning, working with third-party contractors, and ensuring SLA timeframes are met. Key responsibilities include managing large projects, preparing network drawings, and providing support to other departments. The ideal candidate should have a high school diploma or equivalent, up to 2 years of experience in a related field, and strong knowledge in telecommunications, drafting, or engineering. Familiarity with GE Smallworld or related technology and Microsoft Office Suite is required. The role involves working in a fast-paced environment, maintaining a positive attitude, and possessing excellent communication skills.

Coordinator

Company: Cox Communications, Inc.

Location: Other US Location

Posted Oct 24, 2023

Cox Automotive is seeking a Dispatcher II for their Vehicle Operations team. The role involves assessing and assigning open events, verifying authorization, assigning service providers, and communicating with customers. The ideal candidate should have basic knowledge in Microsoft Office Suite and diesel mechanics. They must possess skills such as accountability, accuracy, collaboration, communication, customer orientation, detail orientation, interpersonal skills, problem-solving, self-motivation, time management, and drug test clearance. Cox Automotive offers benefits including health care insurance, retirement planning, and paid days off. The company is committed to equal employment opportunities and a drug-free workplace.

Client Operations Manager

Company: ContactUs Communications

Location: Other US Location

Posted Oct 09, 2023

We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Duties, responsibilities, and activities may change at any time with or without notice. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. Qualifications & Required Skills: Excellent written and verbal communication skills Demonstrated listening and customer service skillsExperience measuring, monitoring, and analyzing performance metrics and standardsAbility to perform quantitative and qualitative analyses of existing business processesAbility to coach, develop, and mentor team membersSelf-motivated and goal-oriented Working knowledge of CRM systemsComputer literate with knowledge of web and mobile appsPossess leadership and team-building skillsDemonstrated attention to detail and accuracyStrong analytical and problem-solving skills Ability to multi-task, set priorities, manage time effectively, and work under pressureSelf-directed, takes initiative in executing job dutiesProfessional and courteous demeanor and ability to collaborate with a team Required Qualifications: 3 - 5 years of operations experience in a high-volume contact center environment 3 - 5 years of experience leading teams in customer service, training, marketing, sales, etc. The employee may be required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The employee is required to have close visual acuity to view a computer terminal and to prepare and read documents, e-mails, reports, and other correspondence on paper and on a computer monitor. Accomplishes objectives by training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Prepares performance reports by collecting, analyzing, and summarizing data and trends.Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.Maintains professional and technical knowledge by tracking emerging trends in center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Responsibilities: Helps to determine the center's operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analysis; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications and production, productivity, quality, and customer service standards; contributing information and analysis to organizational strategic plans and reviews.Maintains and improves center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analysis; managing system and process improvement and quality assurance programs.

Senior Graphic Design Associate

Company: Ripple Effect Communications, Inc.

Location: Charleston, SC

Posted Oct 02, 2023

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, political affiliation, or Veteran status. Storytelling through visuals including creation of customer journey maps, personas, blueprints, archetypes, metaphors, and ecosystems. Knowledge of 508 compliance, and Diversity, Equity, Inclusion, and Accessibility (DEIA). We deliver multi-disciplinary solutions across communications & outreach, research & evaluation, policy & program management, digital transformation, and strategic staffing solutions with a focus on science, research, and healthcare domains. Experience developing Human-centered Designs, and creating visual user-testing sessions. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. About Ripple Effect Ripple Effect is an award-winning women-owned small business providing professional consulting and exceptional talent for federal, private, and non-profit clients. Experience developing graphics in support of Federal clients such as NIH, HHS, ODPHP, CMS Experience leading/coordinating mid-size to large projects with tight deadlines. Video development, editing, animation, and production Developing organizational and initiative branding including logos, icons, colors etc. Develop a variety of communications collateral including PowerPoint Presentations, Infographics, Fact Sheets, Program Booklets, social media graphics, etc.

Sr Product Manager

Company: Cox Communications, Inc.

Location: Other US Location

Posted Oct 24, 2023

The Senior Product Manager role at Cox Automotive involves developing, managing, and optimizing data products used by various teams to produce data-driven insights. The role requires expertise in product management, strategic planning, and cross-functional collaboration. Key responsibilities include managing product roadmaps, overseeing implementation, and working in an agile environment. The ideal candidate should have a Bachelor's Degree, proficiency in SQL, and at least 4 years of related experience. Cox Automotive offers a people-centered atmosphere, competitive benefits, and an equal employment opportunity environment.

Project Coordinator

Company: Ripple Effect Communications, Inc.

Location: Charleston, SC

Posted Oct 02, 2023

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, political affiliation, or Veteran status. We deliver multi-disciplinary solutions across communications & outreach, research & evaluation, policy & program management, and strategic staffing solutions with a focus on science, research and healthcare domains. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Assists project managers with budgets, legal paperwork, analyzing risks and opportunities, and monitoring budget expenditures. Advanced skills with Microsoft Excel, PowerPoint, Word and Outlook Excellent organizational skills and time management skills Ability to prioritize among multiple tasks in a fast-paced, deadline driven environment Excellent verbal and written communication skills for face-to-face interactions with clients, co-workers, and program stakeholders To be successful at Ripple Effect, you must be able to pay attention to details, clearly communicate, work independently, and have an eagerness to learn. About Ripple Effect Ripple Effect is an award winning women-owned small business providing provides professional consulting and exceptional talent for federal, private, and non-profit clients. Requirements Minimum Education and Experience Bachelor's degree 2 years' experience Basic Requirements Ability to learn and navigate web-based system such as SharePoint, Teams, and other electronic business systems. Skills That Set You Apart Master's degree preferred Degree in science, health, or healthcare Experience with contracting in the federal government Experience supporting project activities across multiple teams Familiarity with project planning tools Experience summarizing and organizing reports using Microsoft Word, PowerPoint and Excel If you don't have all of the skills above, don't be discouraged-no resume paints a complete picture of a person. Provides document management support including coordinating changes from multiple stakeholders, reformatting documents to follow guidelines, ensuring 508 compliance and exporting content into multiple formats. Eligibility for employment will be verified using E-verify.

Instructional Design Associate

Company: Ripple Effect Communications, Inc.

Location: Charleston, SC

Posted Oct 24, 2023

Ripple Effect is seeking a Senior Instructional Design Associate for a part-time, on-call position at their Rockville, MD headquarters. The ideal candidate will have a Bachelor's Degree in Instructional Design and 2 years of relevant experience. They will develop and manage training frameworks, design courses, and evaluate training programs. The role involves working with subject matter experts, utilizing various formats, and ensuring content accuracy. Ripple Effect offers a diverse, progressive work environment with flexible work options and competitive benefits. The company is an equal opportunity employer committed to diversity and inclusion.

Technical Analyst I

Company: Cox Communications, Inc.

Location: Other US Location

Posted Oct 15, 2023

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. The ability to successfully understand and communicate analytics artifacts, business insights, and resulting implications to non-technical business partners Preferred BS/BA degree + 2 years of experience preferred in related discipline (Information Systems/ Computer Science) Experience in Telecommunications or Broadband industries deired. QUALIFICATIONS AND EXPERIENCE: Minimum BA/BS degree in related discipline (Information Systems/ Computer Science) with generally less than 2 years of experience required in a related field (Information Systems/ Technology); OR 4 years of equivalent experience in lieu of a degree.Requires strong knowledge of Microsoft Word and Excel, and PowerPointExcellent executive presence, interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organizationDemonstrated ability to work in a dynamic, team environmentStrong relationship building skillsStrong communication skills. Works with technical team to ensure all requirements are addressed in solution design.Coordinates with QA for testing new features and bug fixes to verify results are as expected.Works directly with Development and QA teams to complete application implementations with minimal impact to customers.Develops technical documentation, processes, installation procedures and service guides, application training information and may assist in the development of end-to-end documentation for various projects and supported products/applications.Participates in peer review of solution design documentation.Reviews vendor documents as appropriate including detailed functional specifications, and file and field layouts and determines if vendor solutions meet Cox requirements.Develops measurements and reports on key service-level metrics.Possesses a clear understanding of the architecture standards, a high-level understanding of the business, and a deep understanding of respective domain architectures (business, information, application, technology).Depicts the enterprise information conceptually, logically and physically.Identifies architectural implications of the business requirements. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. About Us: Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. Primary Responsibilities and Essential Functions Works with Business Analysts to interpret customer and business needs and translate them into application, system, technical and operational requirements.Engages and participates in projects/applications requirement sessions in order to ensure proper technical requirements are clearly documented, testable, and managed.May work closely with business and boundary partners (Field Operations, Customer Care and vendors) to support application lifecycle from development through implementation.Communicates technical and business aspects of work efforts between team members.Determines impact on existing applications & databases based on requirements.

Sr Software Engineer

Company: Cox Communications, Inc.

Location: Other US Location

Posted Oct 25, 2023

Cox Automotive is seeking a Sr. Software Engineer to work on software development and collaborate with a team of engineers to create scalable and high-quality software solutions.

Technical Support Representative

Company: ContactUs Communications

Location: Other US Location

Posted Oct 01, 2023

Qualifications: Must be at least 18Must have HS diploma or GEDSuccessfully pass a background checkMinimum 1- 2 years customer service or technical support experience.A working knowledge of Windows, macOS, iOS, iPadOS, Chrome OS, and Android operating systems. Experience supporting digital assessment platforms (a plus).Experience supporting K-12 educational customers, higher education, or unique contractually required support (a plus).Solid organizational, time & task management skills that enable you to work within aggressive timelines and with extremely sensitive assessment cases. However, individuals will be required to report to our center in Hilliard, OH for second interviews, orientation, and for pickup of equipment. Ability to understand technical manuals, procedures, and guides.Flexible, with the ability to learn new technologies and procedures quickly.Ability to apply troubleshooting and diagnostic techniques to identify technical problems, investigate root causes, and implement solutions in a timely mannerBe an expert in College Board policy and processes that impact customers and the operational procedures necessary to resolve customer inquiries.Manage assigned cases within service level commitment and perform customer follow-up as needed. Responsibilities: Experience using and troubleshooting computer-based technologies, including internet networks and end-user applications.Ability to explain technical concepts to users at various levels of technical proficiency. Acknowledge and address all customer inquiries on time.Assist with customer outreach for special projects.Provide feedback to help to drive continuous improvement and improved customer experience. Location: This will be a work at home (WAH) position. When our customers have a positive customer experience and smooth test administration, it's because of the exceptional customer service you provided! You ensure they have the information and support they need to download, install, and troubleshoot application issues. Technical Support Representative Training/Orientation Starts: End of October Training Hours: Monday through Friday 9am - 5:30pm EST (2 weeks) Production Hours: Monday through Friday 8:30am - 6pm EST Event days: 7am - 7pm EST (days are pre-defined) Location: Work at Home; Columbus, Oh Equipment Provided About The Tech Support Specialist Role: As a Tech Support Specialist, you are responsible for speaking with students and educators, providing technical assistance, with the College Board digital testing application.

Graphic Design Associate (Jr)

Company: Ripple Effect Communications, Inc.

Location: Charleston, SC

Posted Oct 05, 2023

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, political affiliation, or Veteran status. We deliver multi-disciplinary solutions across communications & outreach, research & evaluation, policy & program management, digital transformation, and strategic staffing solutions with a focus on science, research, and healthcare domains. Develop a variety of communications collateral including PowerPoint Presentations, Infographics, Fact Sheets, Program Booklets, social media graphics, etc. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. About Ripple Effect Ripple Effect is an award-winning women-owned small business providing professional consulting and exceptional talent for federal, private, and non-profit clients. Video editing, animation, and production Develop brands, logos, icons Create graphics repositories for blog posts and other digital media Graphics maintenance tasks (e.g. We are a diverse, progressive, and engaging work environment. Skills That Set You Apart Experience with illustration Experience with video animation and motion graphics Experience with WordPress, and designing for the web and web UX Experience in presentation layout design, and branding materials Experience collaborating with the federal government Experience with early education, child and family welfare, and public health Managed mid-size to large projects with tight deadlines Experience developing graphics for proposals Certified Meeting Professional (CMP), Certified Government Meeting Professional (CGMP), and/or Project Management Professional (PMP) certification. If you have a disability or special need that requires accommodation during the hiring process, please let us know by contacting our HR department at [email protected] or your recruiter. There's a good chance you're more wonderful than you think, so please apply!

Senior Program Analyst

Company: Ripple Effect Communications, Inc.

Location: Charleston, SC

Posted Oct 02, 2023

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, political affiliation, or Veteran status. We deliver multi-disciplinary solutions across communications & outreach, research & evaluation, policy & program management, and strategic staffing solutions with a focus on science, research and healthcare domains. Requirements Bachelor's degree in public health or healthcare, biomedical science, social sciences, or program evaluation. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Skills That Set You Apart Experience in federal government contracting, especially AHRQ experience Understanding of governance issues and organizational culture Excellent analytical, quantitative, and problem-solving skills Advanced experience in healthcare, quality improvement, patient safety and other expertise that aligns with program mission and purpose. About Ripple Effect Ripple Effect is an award winning women-owned small business providing provides professional consulting and exceptional talent for federal, private, and non-profit clients. Advanced skills with Microsoft Excel, PowerPoint, Word and Outlook Excellent organizational skills and time management skills Ability to prioritize among multiple tasks in a fast-paced, deadline driven environment Excellent verbal and written communication skills for face-to-face interactions with clients, co-workers, senior leaders and stakeholders. Provides expert advice to develop a wide range of deliverables in support of the program including reports, memos, communications, presentations, briefing decks, and training materials. Oversees and independently executes data collection, data entry, quality control, analysis, synthesis and reporting activities in support of program. Ensures deliverables are of high quality and adhere to guidelines for format, content, and accessibility.

Frequently Asked Questions

What is it like to work at Zoom Video Communications?
Zoom’s culture blends a startup mindset with enterprise scale. Employees enjoy flexible, remote‑first work arrangements, frequent hackathons, and an open feedback loop. The company prioritizes mental health, offering generous paid time off, on‑site wellness resources, and a stipend for home‑office setups. Team members often cite the company’s mission to connect people worldwide as a key motivator.
What types of positions are available at Zoom Video Communications?
Zoom’s talent pipeline spans software engineering (frontend, backend, infrastructure, AI/ML), product management, data science, security, sales, marketing, customer success, finance, legal, and operations. Specialized roles include Video Platform Engineers, Platform Reliability Engineers, and Cloud Security Architects. Remote and on‑site opportunities exist across all business units.
How can I stand out as an applicant for Zoom Video Communications?
Demonstrate technical depth by showcasing projects that involve real‑time video, low‑latency streaming, or large‑scale distributed systems. Highlight contributions to open source or patents related to media codecs. Show cultural fit by referencing Zoom’s values—customer obsession, continuous learning, and collaboration—and provide concrete examples of how you’ve worked cross‑functionally or led initiatives that improved product quality or user experience.

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