Associate Program Manager (remote)

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you'll be part of a global workforce that embraces the differences among us. And here, we'll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can't wait to hear about YOU.

Responsible for managing Iron Mountain Professional Services active projects and resource management functionality including dashboard reporting, application updates. and peer to peer training. Associate Program Manager will be responsible for ensuring active projects are established matching expected timelines and budgets from Salesforce with resource allocations directed by each program manager. Resource utilization will be completed each month to ensure timesheets are accurate and completed each by member of Professional Services

Responsibilities:

• Manage small to medium scale projects.
• Support Professional Services team in establishing and managing active engagements
• Support Professional Services team is managing resource allocation (forecast and actual).
• Build and support project schedules, resource allocations, and dashboard reporting.
• Ensuring routine dashboard reporting is prepared and delivered in a timely manner.

Core Skills

• Manage software implementation / decommission projets
• PMO tool management including resource allocation, budget maintenance, dashboard reporting and customer interaction
• Ability to consistently multi-task, and prioritize own and others work according to a changing business environment
• Strong stakeholder communications, reporting weekly and daily to senior management

Secondary Skills

• Successful track record of delivering accurate and validated reporting on time, routinely
• Working knowledge of program management best practices
• Strong independent performer.

#LinkedIn remote

Reasonably expected salary range: $97,700.00 - $130,200.00

Category: Project/Program Management Group