Associate Technical Writer

The Basics:

The Associate Technical Writer works closely with Tanium customers to develop technical documentation to accompany our platform and products. You will be responsible for developing consumable, accurate and timely documentation, from which Tanium's prospects, customers, and partners derive real value.  

What You’ll Do:

• Work closely with our customers to: 

  • Plan and write security software guides, knowledge articles, as well as other documentation 
  • Gather data through research, reports, dashboards, and technical interviews 
  • Create basic flow diagrams 
  • Produce electronic documentation in addition to hard copy manuals in accordance with project scope 
  • Manage updates and revisions to technical literature 
  • Review technical material for consistency and accuracy 
  • Collaborate with technical contributors to ensure complex topics are addressed 
  • Ensure assigned projects and tasks remain on schedule 

We’re Looking For:

• Education
  • BA/BS or equivalent experience desired from the following:
    • Journalism / English / Communications / Computer science / Engineering 
• Experience
  • 2-7 years experience writing or editing content for a variety of audiences 
  • Documenting for operating system environment 
  • Working with users to document processes and procedures
  • Familiarity with XML and HTML
  • Familiarity topic-based/structured authoring, and single-sourcing preferred
  • Demonstrate clear, concise, and precise documentation of technical subject matter and procedures 
  • Demonstrate strong verbal communication skills 
  • Attention to detail and strong command of English language 
  • Skilled at prioritization and multitasking 
  • Familiarity with security software/products 
  • Able to meet deadlines 
  • Able to write in explanatory and procedural styles for multiple audiences 
  • Able to work independently or as part of a team 

About Tanium 

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $50,000 to $155,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

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