Business Operations Lead

About Poggio
Poggio is bringing the power of generative AI to sales teams. The Poggio platform leverages the cutting edge of AI to automate large portions of the enterprise sales workflow, including account planning, account research and meeting prep, deal reviews, territory planning, and QBRs. Poggio augments the capabilities of salespeople so they can spend more time building relationships with their customers, and less time on inward facing prep work.
We're reimagining the day-to-day of sales workflow and changing the way that sellers build relationships and earn trust with their customers. We're developing our product alongside the best enterprise sales teams on the planet, and are deployed in production powering their day to day sales motions.
We're supported in our mission by world-class investors from Accel and Spark Capital.
Our team is remote first, with opportunities for occasional in-person collaboration. We have a slight preference for SF / NYC, but we're flexible on location - our top priority is finding the perfect fit.
About the role
As traction with customers ranging from large global enterprises to pre IPO/growth stage is increasing dramatically week over week, we're looking for a high horsepower and high context person to act as a swiss army knife individual contributor across multiple business functions, and to work directly with our CEO and Head of Finance, People, & Operations.
Primary focus

• Work closely with our CEO to help drive internal and external process for the business, covering all functions outside of engineering and design
• Act as point person on internal operations including finance, company operations, recruiting, data and metrics tracking. Examples here could be building and iterating on the company operating model, coordinating hiring processes, or diving into our user growth metrics to identify trends and determine GTM approaches
• Work on external initiatives related to sales, growth and customer acquisition, contracting, and legal. Example projects here include preparing materials for and attending customer meetings, working through contract and legal negotiations, helping to define and implementing our growth strategy through analysis of usage data
• You'll also be responsible for various special projects, helping to fill and stand up new functions as the company grows, and filling functional gaps as they arise

Who you are
Successful candidates will:

• Exhibit a strong desire to win as a team
• Be highly organized, an excellent and clear communicator, and have a deep sense of responsibility and ownership in driving projects to a close
• Be comfortable with ambiguity, and show an ability to collaborate effectively across functions
• Demonstrate an ability to execute and run through walls
• Be excited to invent the future of how AI will transform work
• Have an ability to interact with senior leadership at customers and partners, many of which will be public company executives

Must-have skills:

• A 5+ year track record of driving highly complex and cross functional initiatives from inception to close
• Experience building financial and operating models
• An understanding of software businesses and GTM models, both product- and sales- led
• Experience leading and/or coordinating internal teams
• Demonstrated ability to work across many functions within a company, or as an advisor/consultant to companies

Nice-to-have:

• Experience with the sales function, and/or generative AI products
• Direct management and team building experience
• Experience with data analysis, including using BI tools and SQL

Benefits

• Unlimited, Flexible PTO
• Remote-first with option to work in co-working spaces or our SF HQ
• At least biannual off-sites to meet with the team (attendance optional)
• Health care plan (Medical, Dental, Vision)
• 401k plan with employer matching
• Wellness benefit ($1200 / year for whatever nourishes you)