Business Operations Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Operations Lead based in the United States.

This is an exciting opportunity to play a central role in shaping business strategy and operational excellence within a fast-growing, AI-driven technology organization. As a Business Operations Lead, you will partner with senior leaders across Go-to-Market, Product, Sales, Marketing, and Data teams to turn strategic priorities into measurable business outcomes. You'll drive cross-functional alignment, establish scalable operating frameworks, and enable efficient execution across complex initiatives. This highly visible role combines strategic thinking with hands-on operational leadership, offering the chance to influence enterprise growth while collaborating with stakeholders across multiple business functions. If you thrive in dynamic environments where collaboration, problem-solving, and business impact go hand in hand, this role offers an outstanding opportunity to make a lasting difference.

• Partner with senior Go-to-Market leadership to define and execute strategic growth initiatives aligned with business objectives.
• Lead cross-functional programs across Sales, Marketing, Product, Data, and Operations, ensuring clear priorities, accountability, and execution.
• Establish and manage operational rhythms, planning cycles, governance processes, and leadership forums that improve business alignment.
• Serve as a central operational partner, connecting multiple business units and facilitating communication across teams to support informed decision-making.
• Coordinate operational readiness for product launches, integrations, and enterprise initiatives through effective planning and stakeholder collaboration.
• Build scalable frameworks, dashboards, reporting processes, and success metrics that support business visibility and continuous improvement.
• Own customer feedback processes by translating insights into recommendations that enhance product strategy, customer experience, and Go-to-Market execution.
• Drive process improvements that increase organizational efficiency, strengthen collaboration, and accelerate enterprise growth initiatives.

Requirements

• Proven experience in Business Operations, Strategy & Operations, Management Consulting, or a similar strategic operational leadership role.
• Demonstrated ability to lead complex cross-functional initiatives involving Sales, Marketing, Product, Operations, and executive stakeholders.
• Strong strategic thinking and business acumen with the ability to translate high-level objectives into actionable operational plans.
• Exceptional project management, organizational, and prioritization skills within fast-paced, evolving environments.
• Strong analytical capabilities with experience using data to guide business decisions, define KPIs, and measure operational performance.
• Excellent communication and stakeholder management skills with the ability to influence across teams without direct authority.
• Experience designing scalable operating models, governance structures, planning cadences, and business processes.
• Customer-focused mindset with the ability to incorporate customer insights into strategic planning and operational improvements.
• Comfortable working independently while managing multiple priorities in a highly collaborative environment.

Benefits

• Competitive compensation package based on experience and location.
• Comprehensive medical, dental, vision, mental health, and fertility benefits.
• Life and disability insurance coverage.
• 401(k) or retirement savings plan with company matching.
• Paid parental leave.
• 20 days of paid time off, company holidays, floating holidays, and flexible sick leave.
• Generous stipends for wellness, home office setup, caregiving, pet care, and additional lifestyle expenses.
• Annual professional development budget and ongoing learning opportunities.
• Flexible remote-first work environment with occasional in-person collaboration based on business needs.