Arrive Logistics

Carrier Account Representative

Reposted 16 Hours Ago

Austin TX USA

In-Office

Entry level

Logistics • Sales • Software • 3PL: Third Party Logistics

Arrive Logistics is one of the fastest-growing freight brokerages in the nation.

The Role

As a Carrier Account Representative you'll establish and grow relationships with carrier partners manage accounts and enhance customer service skills while focusing on achieving KPIs and completing industry certifications.

Summary Generated by Built In

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun casual and collaborative environment. There has never been a more exciting time to get on board so read on to learn more and apply today!

Who We Want

Our explosive growth is your opportunity to join our high-energy Carrier team. We are looking for candidates who excel in collaborative environments. You’ll thrive in this position if you’re a skillful communicator natural relationship builder and hard-working teammate.

What You’ll Do

As a Carrier Account Representative your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. With experience your earning potential increases along with your growing your carrier relationships and volume and capacity.. You will also receive the continuous education and professional development you need to reach new heights.

About Our Training/Mentorship Program

Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers.
Learn the Arrive story and the history that shaped an entire industry.
Get familiar with our proprietary technology ARRIVEnow.
Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers.

Carrier Account Representative Responsibilities

Focus on building new relationships with carrier partners across the country..
Manage the carrier partners that you identified during the training program as you develop and procure new relationships.
Sharpen your relationship building and customer service skills alongside your Carrier team and manager.
Build internal relationships with our Business Development team members and work together to find the best solutions for their clients.
Emphasize service - you will be measured on KPIs like on-time deliveries proactive tracking and outbound calls.
Earn industry certifications that will prepare you to source capacity for different types of service offerings.

Qualifications

Bachelor’s degree is preferred with an emphasis on Business or a related field.
Eager to contribute to a high-energy environment. You will build your career in an office alongside a team of your peers
A strong work ethic is essential. If hard work does not come naturally to you this might not be a good fit.
Strong communication skills with a demonstrated ability to get things done over the phone through email and face-to-face.
Able and excited to build relationships with a wide variety of people. You will have fun talking to peers truck drivers dispatchers and business leaders alike.

The Perks of Working With Us

Take advantage of our comprehensive benefits package including medical dental vision life disability and supplemental coverage.
Invest in your future with our matching 401(k) program.
Build relationships and find your home at Arrive through our Employee Resource Groups.
Enjoy office wide engagement activities team events happy hours and more!
Leave the suit and tie at home; our dress code is casual.
Work in the booming city of Austin TX – we are in a convenient location close to the airport and downtown.
Park your car for free on site!
Start your morning with a specialty drink from our fully stocked coffee bar Broker’s Brew.
Sweat it out with the team at our onsite gym.
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Take time to manage your physical and mental health - we offer company paid holidays paid vacation time and wellness days.
Receive 100% paid parental leave when you become a new parent.
Get paid to work with your friends through our Referral Program!
Get relocation assistance! If you are not local to the area we offer relocation packages.

Your Arrive Experience

When we say “award-winning culture” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company Fortune and earned Top Workplaces and Great Place to Work to name a few. We intend on topping many more of those lists in the years to come but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls including Women in Logistics Emerging Professionals Prisms Black Logistics Group Salute and Unidos.

Notice:

To ensure a safe and transparent interview process we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer please contact [email protected] for verification.

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The Company

HQ: Austin TX

1700 Employees

Year Founded: 2014

What We Do

At Arrive Logistics our relentless pursuit of perfection fuels our ability to optimize operations identify efficiencies build technology and deliver innovation that pushes businesses like yours forward. But it’s not just what we do that sets us apart from everyone else — it’s what we’re made of grit determination and a 24/7 commitment to our partners. The details matter. We don’t just connect freight and carriers; we think critically about every element of the process working with precision to anticipate your needs. That means more capacity a consistent freight experience — no surprises. Our Work Matters: Shippers carriers and brokerages are the primary players in the logistics industry which powers the U.S. economy and makes everyday life possible. If you have ever bought it or used it … it has been on a truck!

Why Work With Us

We are an ambitious high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years Arrive surpassed 30000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.