CX Senior Manager

THE WORK: Discover the power of influence and advisory in shaping impactful decisions. You will be a subject matter expert with deep knowledge and experience, guiding multiple teams and contributing to key decisions. Your insights will provide solutions that resonate across various groups, fostering collaboration and innovation. Join us in making a meaningful difference and driving success together.

Lead value analysis to generate insights and identify opportunities for value creation.
Understand competitive and ecosystem environments to develop insights around competitor strategies.
Perform market and consumer research and analyze addressable value pools and emerging or shifting consumer needs.
Develop a clear vision for growth and prioritize new opportunities within the organization.
Quantify the value of new propositions or products and formulate effective go-to-market approaches.
Assess confidence levels in value cases and design testing plans to reduce risks associated with growth opportunities.
Evaluate potential impacts on organizational design or operating models to support growth initiatives.
 

HERE'S WHAT YOU WILL NEED:

Master proficiency in User Interface (UI) Design.
Master proficiency in Concept Prototyping.
A minimum of 8 years of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Master proficiency in Usability Design.
Master proficiency in User Interface Development.
Advanced proficiency in Interaction Design.
Advanced proficiency in Visual Design.
Intermediate proficiency in Information Architecture.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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