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Team: Business Development
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Strategy & Operations, Consumer based in the United States.
This is a senior, high-impact leadership role at the core of a fast-scaling consumer business focused on transforming how customers discover, evaluate, and purchase financial protection products.
You will drive end-to-end strategy and execution across growth, product, marketing, and lifecycle initiatives in a highly data-driven environment.
The role blends strategic planning with hands-on operational leadership, requiring someone who can move seamlessly from high-level business design to execution detail.
You will identify and prioritize the highest-impact growth opportunities across multiple products, channels, and customer journeys.
The position requires strong cross-functional leadership to align teams around clear priorities and measurable outcomes.
You will also champion the adoption of AI-enabled workflows to fundamentally improve decision-making and operational efficiency.
This is a builder role for a leader who thrives in ambiguity, owns outcomes, and drives measurable business impact.
Accountabilities:
In this role, you will own strategy development and operational execution for consumer growth, ensuring alignment across functions and accountability for business outcomes.
- Identify, prioritize, and scale growth opportunities across product lines, customer lifecycle stages, and acquisition channels
- Lead and drive high-impact initiatives from concept through execution, ensuring measurable business outcomes and performance ownership
- Build and evaluate business cases, including modeling unit economics (CAC, LTV, payback, margin) to support investment decisions
- Develop a holistic view of how products, channels, and teams interact to optimize overall business performance
- Own quarterly planning and OKR processes across consumer-facing functions to ensure alignment and execution focus
- Lead cross-functional initiatives spanning Product, Engineering, Marketing, Sales, and Partnerships to unlock revenue growth
- Partner with functional leaders to redesign workflows and operations, leveraging AI to improve speed, quality, and scalability
- Drive decision-making frameworks and prioritization systems to ensure resources are allocated to highest ROI opportunities
- 10+ years of experience, including prior experience in management consulting, investment banking, and/or Strategy & Operations roles in high-growth companies
- Proven track record of owning and delivering high-impact, end-to-end growth initiatives
- Strong analytical skills with expertise in financial modeling, unit economics, and performance analysis
- Ability to operate as both a strategist and hands-on operator, comfortable moving between detail and big-picture thinking
- Exceptional structured thinking, with the ability to simplify complex, ambiguous problems into clear frameworks and decisions
- Strong communication skills, with the ability to influence and align senior stakeholders across functions
- Demonstrated ability to thrive in fast-moving environments with high ambiguity and competing priorities
- AI-native mindset, with experience leveraging AI tools to redesign workflows, improve decision-making, and scale productivity
- Strong business judgment, intellectual curiosity, and ability to rapidly learn new domains and business models
- Track record of operating with urgency, ownership, and a strong bias for action
- Competitive base salary ranging from approximately $169,000 to $298,000 depending on experience and location
- Eligibility for performance-based bonus and equity compensation
- Comprehensive medical, dental, and vision insurance
- Company-paid life insurance and disability coverage
- 401(k) retirement savings plan
- Flexible vacation policy with paid sick leave, compassion leave, and voting leave
- Paid parental leave
- Remote-friendly work model within the United States
- Opportunity to work on high-growth consumer products with significant business impact
- Exposure to cutting-edge AI-driven operational transformation initiatives.
Requirements:
The ideal candidate is a highly strategic, analytical, and execution-oriented operator with experience in fast-paced, high-growth environments and a strong bias toward ownership and outcomes.
Benefits:
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