Head of Solutions Engineering

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Solutions Engineering in United States.

This is an exciting opportunity to lead and scale a high-performing Solutions Engineering organization at the intersection of technology, sales, and customer success. As a senior regional leader, you will shape technical go-to-market strategy across North America, driving revenue growth, technical excellence, and customer impact in a fast-scaling SaaS environment. The role combines strategic leadership with operational execution, requiring a strong ability to influence cross-functional teams, optimize pre-sales motions, and build repeatable frameworks that accelerate growth. You will work closely with executive GTM stakeholders, product teams, and customer-facing leaders to strengthen technical win rates and improve customer outcomes. This position is ideal for a visionary people leader who thrives in dynamic environments and enjoys building high-impact teams focused on innovation, collaboration, and operational excellence. The role is fully remote within the United States and offers significant visibility across a global leadership organization.

• Lead and scale the regional Solutions Engineering organization across multiple customer segments, including SMB, Growth, Commercial, Enterprise, and Strategic accounts.
• Own technical win rates, SE attach rates, and revenue performance metrics while driving improvements in sales efficiency and deal acceleration.
• Partner closely with Sales and Account Management leadership to ensure optimal technical engagement throughout the customer lifecycle.
• Develop workshop-led customer engagement strategies that shorten sales cycles, improve forecasting accuracy, and accelerate time to value.
• Build and strengthen competitive positioning, technical proof points, and scalable pre-sales best practices to support complex enterprise deals.
• Foster a high-performance culture centered around speed, customer obsession, collaboration, and continuous improvement.
• Recruit, mentor, and retain top Solutions Engineering talent while supporting onboarding, enablement, and long-term career development.
• Collaborate cross-functionally with Product, Customer Success, and global leadership teams to influence roadmap priorities and improve customer outcomes.
• Establish operational excellence through data-driven reporting, forecasting, QBRs, deal inspections, and process optimization across CRM and enablement platforms.
• Contribute to global Centers of Excellence initiatives by developing scalable playbooks, frameworks, and AI-enhanced operational processes.

Requirements

• 12+ years of experience in Solutions Engineering, technical consulting, or pre-sales roles within SaaS or enterprise technology environments.
• Minimum 5 years of leadership experience managing and scaling high-performing technical or customer-facing teams.
• Proven success leading Solutions Engineering organizations across both high-velocity SMB/Growth motions and complex Enterprise sales environments.
• Strong experience partnering with senior Sales leadership at Director and VP levels to co-own business outcomes and revenue goals.
• Demonstrated ability to build scalable operational systems, performance frameworks, and measurable pre-sales processes.
• Strong understanding of SaaS platforms, customer lifecycle management, technical discovery, and enterprise solution selling.
• Experience within GRC, cybersecurity, compliance, identity management, or trust-based technology ecosystems is highly preferred.
• Excellent leadership, coaching, communication, stakeholder management, and organizational development capabilities.
• Strong analytical mindset with experience leveraging operational metrics, forecasting, and data-driven decision-making.
• Comfortable operating in fast-paced, high-growth environments with a proactive and collaborative leadership style.
• Experience using CRM, enablement, and operational tools such as Salesforce, Gong, and similar platforms.
• Open mindset toward AI adoption and automation to improve efficiency, productivity, and customer outcomes.
• Must be authorized to work in the United States without current or future sponsorship requirements.

Benefits

• Competitive compensation package with a salary range of approximately $298K–$351K plus equity opportunities.
• Comprehensive medical, dental, and vision coverage with strong employer-sponsored contributions.
• 401(k) plan with matching contributions and immediate vesting.
• Flexible remote work environment within the United States.
• Generous paid time off policy, sick leave, and company-paid holidays.
• Paid parental leave for all new parents.
• Health and wellness stipend to support employee well-being.
• Home office, internet, and cellphone reimbursement programs.
• Family planning and lifestyle support benefits.
• Career growth opportunities within a rapidly scaling global technology environment.
• Access to virtual events, team-building activities, learning sessions, and collaborative company programs.
• Inclusive and diverse workplace culture focused on innovation, belonging, and professional development.