Job Description
Sonar is driving the future of agent-centric software development. As the leader in AI code verification and governance we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable secure and maintainable.
Integrating seamlessly with Claude Code Codex Cursor GitHub Copilot Gemini and Devin we help over 75% of the Fortune 100 build trusted reliable compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.
We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia ServiceNow Booking.com Goldman Sachs AstraZeneca and Ford Motor Company count on us to provide independent explainable consistent review and governance of their AI-generated code via products like:
- SonarQube: The world’s leading AI code review and verification platform.
- SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.
- SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.
Our team operates across global hubs in Austin Bochum Dubai Geneva London Singapore Tokyo and Washington D.C. We move with a mindset we call CODE:
- Committed to our customers and community.
- Obsessed with quality.
- Deliberate in our decisions.
- Effective as one team.
With over $400M in revenue and profitable fast-paced growth we are building the backbone of the AI software revolution. If you’re hungry to have an impact want to build at a fast pace and ready to work at the forefront of AI we want to hear from you.
The impact you will have
We are seeking a world-class customer-focused leader for our Technical Account Management team in the US. This team is the driving force behind Sonar’s premium post-sales experience for all customers globally.
As the Head of Technical Account Management you will be the visionary and innovative leader behind all planning building and transformation recruiting hiring and interaction with our top customers globally. Under your leadership the team will provide best practice guidance identify technical inhibitors preventing value realization and act as the single point of contact for all things technical SonarSource after onboarding is complete.
What You'll Do Daily:
Design implement and iterate on a comprehensive post-sale technical account management strategy tailored to different customer segments customer personas and product offerings. This includes defining key milestones creating success materials and optimizing processes to help customers realize the value in their purchase of Sonar as quickly as possible.
Recruit and lead a high-performing team of Technical Account Managers. Provide coaching and support to ensure the team delivers an exceptional experience to our customers.
Architect and design playbooks to standard repeatable processes including health checks business reviews success planning and customer training.
Develop and implement strategic plans to enhance customer satisfaction retention and account growth.
Drive the adoption and successful implementation of SonarSource products within customer environments.
Establish clear retention goals and processes for account management to ensure alignment with business objectives.
Represent the customer's voice by collaborating closely with product sales marketing and customer support teams to ensure alignment on onboarding processes product enhancements and customer feedback loops.
Leverage data to drive initiatives to enhance the post-sale experience streamline processes and increase customer satisfaction and retention.
Build strong relationships with key customers understand their needs and advocate for their success within the company. Act as a trusted advisor and strategic partner during the adoption and consumption process.
Act as the technical escalation path for Customers.
Challenge the status quo in the team processes and activities to automate increase working efficiency and ultimately improve overall delivery quality to our customers
The Skills You Will Demonstrate:
Customer-centric mindset with a passion for delivering exceptional customer experiences.
Excellent leadership and people management skills with experience in building and motivating high-performing teams.
Strong understanding of developer tools software development lifecycle and technical concepts.
Proven track record of success in leading technical account management teams in a B2B SaaS or developer tools company.
Strategic thinker with the ability to develop and execute success plans to drive customer adoption retention and growth.
Analytical mindset with the ability to leverage data to drive insights and decision-making.
Exceptional communication and interpersonal skills with the ability to influence and collaborate cross-functionally.
Understanding of the changing SDLC landscape change with the advent of GenAI and agentic development
Bachelor’s degree in Computer Science Business or related field; MBA or equivalent experience preferred.
We're intentional about this. We believe the best teams are built in the room together. Three anchor days — Mondays Tuesdays and Thursdays — create the collaboration rhythm that makes a hub office worth having.
Candidates need to be genuinely based in the location the role is posted — if that's not where you are today we're happy to support relocation for the right person.
We value diversity equity and inclusion
At Sonar we believe that our diversity is our strength. We are a global company that values and respects different backgrounds perspectives and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
If you need any accommodation please reach out to us at [email protected].
All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date.
Applications that are submitted through agencies or third party recruiters will not be considered.
Skills Required
- Proven experience leading Technical Account Management teams in B2B SaaS or developer tools
- Experience recruiting hiring and building high-performing TAM teams
- Strong understanding of developer tools software development lifecycle (SDLC) and technical concepts
- Experience designing playbooks and repeatable post-sale processes (health checks business reviews success planning customer training)
- Proven ability to drive product adoption retention and account growth through strategic planning
- Act as technical escalation path for customers and identify technical inhibitors to value realization
- Data-driven analytical skills to leverage metrics to improve post-sale experience and retention
- Exceptional communication and cross-functional collaboration skills
- Understanding of GenAI agentic development and changing SDLC landscape
- Bachelor's degree in Computer Science Business or related field
- MBA or equivalent experience
- Be genuinely based in the location the role is posted and work in-office anchor days (relocation supported for the right person)
- Successful completion of comprehensive background check and reference verification
What the Team is Saying
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Sonar Compensation & Benefits Highlights
- Healthcare Strength—Health coverage is broad and company‑subsidized for employees with life and disability fully covered and telemedicine included. Additional options like an EAP and HSA/FSA expand the package.
- Leave & Time Off Breadth—PTO is generous with a substantial baseline and additional days based on seniority alongside sick leave and holidays where outlined. Company‑wide time off is also included.
- Parental & Family Support—Paid parental leave covers primary and secondary caregivers with a return‑to‑work program and onsite mother’s room. Company‑sponsored family events add further support for families.
Sonar Insights
What We Do
Sonar provides the essential verification layer for the AI-driven development era ensuring all code—whether human-written or AI-generated—is code you can trust.Today AI coding tools are generating explosive volumes of code. This has created an "engineering productivity paradox" : faster code writing doesn't automatically lead to faster safer software delivery. The new bottleneck is verification.Sonar solves this. Integrating code quality and code security into a single platform (SonarQube) Sonar is the foundation for high performance software engineering analyzing over 750 billion lines of code daily to ensure applications are secure reliable and maintainable. As an independent verification platform Sonar enables organizations to securely develop at the speed of AI. We are driven by a deep belief in our people a commitment to excellence and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Our company culture is driven by the values of CODE: Committed Obsessed Deliberate & Effective. This mindset reflects our culture of creativity collaboration and pride in the work we do. Rooted in the open source community Sonar’s solutions support over 35 programming languages frameworks and infrastructure technologies. Today Sonar is used by 7M+ developers worldwide including ServiceNow Booking.com Deutsche Bank AstraZeneca and Ford Motor Company.Sonar is headquartered in Geneva Switzerland with additional offices in Austin Texas; Bochum Germany; London Singapore and Tokyo. The company is rapidly growing with over 800 employees!Join us in our mission to solve the trillion-dollar challenge of bad code!
Why Work With Us
We are a product-first company with a people-first culture. Every employee has the opportunity to grow and learn. We promote from within provide regular feedback and professional development opportunities value the right to fail along with respect and kindness and work with team members to achieve their full potential.
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Sonar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Sonar we require employees to come into the office 3 days/week.
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Date Posted
07/10/2026
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