Implementation Manager

• Proven experience as an Implementation Manager/Project Manager and/or CSM (3 years)
• Strong understanding of SaaS and the technology industry
• Knowledge of HR
• Experience in project management
• Demonstrated ability to confidently leverage AI tools to enhance implementation planning customer communications data analysis and process improvement while exercising sound judgment validating accuracy and adhering to responsible AI usage practices
• Fluency in Spanish (written and verbal) is a plus
• Strong problem-solving skills and an ability to think outside of the box
• Ability to interact with product specialists and development teams around delivery/roadmap
• A can-do approach with the ability to thrive under pressure
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• A passion to learn the Bob product and tech-savviness
• A desire to work in a fast-paced startup environment
• A strong work ethic integrity and desire to succeed

• Be the main point of contact for our clients from point of sale through to deployment
• Gather system requirements and business objectives from customers
• Assess how best to configure the platform and provide guidance on best practices and successful deployment
• Identify and analyze project risks & dependencies on an ongoing basis
• Analyze operational data and use it to constantly scale and find efficiencies in internal workstreams
• Work cross-functionally with our Sales CS Engineers Product & Account teams
• Maintain detailed project plans to communicate project status both internally & externally
• Perform risk management to minimize project risks
• Report and escalate to management as needed when project time deadlines become at-risk

• Equity in a global high-growth HR tech SaaS leader
• 401(k) with a 3% company match effective the month following your start date
• $2500 employee referral bonus

• Medical dental and vision coverage from day one
• $1920 annual wellness stipend to support your physical and mental wellbeing
• Annual Headspace membership and expanded wellness benefits

• Hybrid working model for Bobbers in the NY metro area
• Temporary work from anywhere for up to 2 months per year (after 6 months)

• Generous paid time off and company holidays to rest recharge and enjoy
• Bob Balance Days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
• Your birthday off - plus a special gift from us

• Home office allowance to set up your ideal workspace

• Two paid Social Impact days each year to give back to causes you care about
• Frequent team and company social events both in-person and virtual
• Dog friendly office

What We Do

HiBob helps modern mid-size businesses transform the way they manage people giving HR and managers all they need to connect engage develop and retain top talent. Since 2015 we’ve achieved consecutive triple-digit year-over-year growth all backed by our amazing team of Bobbers from across the globe making us the choice HRIS of over 4000 midsize and multinational companies. Our HR platform is intuitive data-driven and built for the way people work today: globally remotely and collaboratively. Fast-growing companies across the globe such as Huel What3words Fiverr and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Why Work With Us

Being a Bobber is all about being you. We want you to bring all parts of yourself to work giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly shy precise funny bold kind honest brilliant or anything in between we’re waiting with open arms. Come join us.

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