IT DevOps Manager

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
We are looking for an IT DevOps Manager who is responsible for ensuring the operations and security of Envoy Global' s physical, cloud (Azure), and electronic data infrastructure.

• Recruit, train, and mentor DevOps engineers located in Chicago and offshore, to meet Envoy Global' s growing requirements for the future.
• Design and deliver DevOps projects that ensure infrastructure is 24x7 operational as well as cost effective.
• Manage operational aspect of the CI/CD pipeline including infrastructure, networking, deployments, and permission management.
• Provide monthly reports on the state of state of DevOps projects as well as Azure resources.
• Participate in architecture, requirements, and planning sessions with project owners and stakeholders.
• Maintain relationships with vendors and contractors for services and maintenance of software and systems.
• Work closely with Development, Data, Project Management, and InfoSec teams to ensure management, operability, and security of Envoy's applications hosted in Azure.
• Proactive planning and organization to adjust to the flexible needs of Envoy Global' s business.
• Maintain communications with a geo-diverse IT staff via stand-ups, bi-annual reviews, and frequent one-on-one meetings.
• Ensure business continuity and disaster recovery plans are tested and updated on an annual basis.
• Serve as an escalation point to help prioritize and resolve complex or urgent issues and incidents.

Position Requirement:

• Strong communication (written and verbal), analytical, organizational, and problem-solving skills. Must be able to present complex information to technical and non-technical stakeholders.
• Strong demonstrable experience in maintaining a source code repository (GIT).
• Knowledge of cloud systems connectivity in a multi-region Azure environment.
• Demostratable knowledge in networking and network security, including: OSI, encryption, TCP/UDP, DNS, IDP/SAML, Load Balancers, Proxy Servers, CDNs, and WAFs.
• Understand security and compliance requirements and controls as it relates to Cloud services and regions, in particular NIST 800, SOC2, ISO 27001.
• Proven experience providing leadership of a diverse team, managing the development of team members, providing regular feedback on performance, and managing conflict, etc.
• Knowledge of authentication and authorization using Azure AD, Identities, Secrets, and certificates.
• Experience with and understanding of cloud PAAS systems (SQL, Redis, VNETs, Storage, Kubernetes, CDN).
• Self-motivated, self-directed and customer service-focused with the ability to multi-task and manage competing priorities in a fast-paced environment. Excellent critical thinking and troubleshooting skills.
• Strong hands on experience with Change and Release management
• Ability to expand knowledge and learn new technologies.
• Be available 24x7 to assist in Releases as well as operational or security incidents.

Education / Qualifications:

• At least 4 years of experience in a management/supervisory role in a DevOps team.
• At least 8 years of DevOps experience with a focus builds and deployments, preferably in an Azure environment using infrastructure as a code deployment platforms (Git, Terraform, ARM, Cloud Formation) and .NET /Angular builds and deployments using various tools including Azure DevOps.
• Bachelor's Degree in IT or related field or relevant work experience in an IT Managed Services environment
• Desired Certifications: MCSE, ITIL, NIST, Azure Infrastructure/Architect (AZ-304,305,500,700).