Lead Engineering Project/Program Manager (RapidScale)

Job Description:
We are looking for a consultative Public Cloud Project & Program manager to drive our customers' largescale technology & business transformation initiatives. You'll be on the forefront of guiding large-scale, complex migrations and helping customers drive business transformation projects and programs. You'll be responsible for gathering business, technical, and operational objectives from the customer and work backwards to build and maintain a successful engagement. Your ultimate goal will be to drive customer satisfaction through high-level and tactical communication, teamwork, and timely delivery.
Duties and Responsibilities

• Project & Program Management of RapidScale larger or strategic customer engagements
• Able to independently, successfully plan and execute with customers and internal teams
• Manage and develop strategic client relationships as a trusted advisor
• Provide consultative guidance to clients regarding strategy and achievement of desired outcomes
• Lead cross functional teams in delivering best of breed cloud solutions for RapidScale clients
• Develop and maintain understanding of cloud technology at a level required to independently steer clients and direct internal teams working on complex technical issues and initiatives
• Management of and reporting to project stakeholders - RapidScale, Customer, Partner
• Risk, assumption, dependency, issue, change, account and escalation management - internal and external to RapidScale
• Play an active part in the Project Management Community at RapidScale including our team sync-ups, adding your own experience to the ever-evolving PM methodology
• Lead client and internal team meetings with thorough documentation and rigorous follow-up
• Help to implement process improvement for clients and RapidScale.
• Lead and manage cross departmental efforts to further project or customer needs within RapidScale
• Play an active role in developing and improving process on the Client Project Delivery Team and cross departmentally at RapidScale
• Assist with training of new hires on the Client Project Delivery Team

Qualifications & Attributes

• Bachelor's degree in a relevant field (or equivalent experience) plus 6 years' experience as a Project Manager, Program manager or Management Consultant. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
• Requires strong knowledge of all areas of delivery, relationship management, and the identification of opportunities and risks.
• The ability to thrive under pressure: you are most comfortable working in a fast-moving environment.
• A keen self-awareness: you understand your strengths and weaknesses and have a continued focus on personal development and progressive enhancement of your skills and base of professional knowledge.
• Experience leading cross functional teams delivering technical solutions and consulting, preferably with large enterprise level customers
• Knowledge of Enterprise IT, Software Development and Delivery and/or Web Based Infrastructure
• Desire and ability to pick up new technical knowledge quickly
• Strong organizational skills and ability to work independently
• Detail oriented with excellent follow through skills
• Positive, energetic attitude, and initiative; Strong work ethic
• Proven Ability to create and improve process while training others

USD 106,700.00 - 177,900.00 per year
Compensation:
Compensation includes a base salary of $106,700.00 - $177,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Application Deadline: 12/12/2024
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
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