Manager, Engineering - Customer & Application

· Remote

Location

Remote

Type

Full Time

Job Description

OppFiJobs
Manager Engineering - Customer & Application

Manager Engineering - Customer & Application

Posted 4 Hours Ago
Easy Apply
Be an Early Applicant
Hiring Remotely in USA
Remote
148K-220K Annually
Senior level
Fintech • Social Impact • Financial Services
OppFi facilitates safe simple and more affordable credit access to everyday Americans who lack traditional options.
The Role
Lead the Customer & Application team manage engineers coordinate development efforts drive Agile processes and mentor team members for continuous improvement.
Summary Generated by Built In

OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform which includes financial inclusion and excellent customer experience the Company supports consumers who are turned away by mainstream options to build better financial health.

We are a team of caring innovative and inclusive individuals who thrive in being immersed in diverse talents expertise perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access expanding financial inclusion promoting financial health and delivering exceptional customer service.

A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online maintaining a 4.4/5.0-star rating on Trustpilot. We are a 2025 Crain’s Fast 50™ company and were named on Built In's 2026 Best Places to Work in Chicago.

About the Role:

You’ll lead our cross-functional Customer & Application team which owns the user experience of prospective customers from their first visit through a submitted application. It’s the front door of our business and the initial source of truth for many downstream systems making your team a central coordination point across Engineering Product and Quality Assurance.

This is a hands-on role for a leader who cares about full-stack software engineering from React front ends to event-driven microservice back ends and cross-team systems thinking that ties it all together. 

What You’ll Own:

  • Leadership of the cross-functional team directly managing software engineers while leading a delivery team that also includes SDETs a Product Owner and a Security partner
  • Partnership with Product Management on roadmap and priorities balancing business outcomes with technical health and maintainability
  • Delivery of the roadmap from solutioning through to validation including new product lines and migration from legacy to new platforms
  • Adoption of Agile processes and SDLC optimizations driving continuous improvement in coordination with other teams and stakeholders
  • AI Acceleration expanding utilization of existing tools and piloting new tools to measurably improve engineer productivity and team throughput
  • Mentorship and growth of your engineers in an inclusive psychologically safe team culture where everyone is growing and thriving in their careers
  • Coordination between other development teams and shared services teams including Platform and Security.
What You’ll Bring:
  • 10+ years of experience in software engineering and 4+ managing engineers; still comfortable in the code and familiar with CI/CD pipelines
  • Hands-on experience with AI coding tools in production workflows and informed views on AI in regulated financial services
  • Track record leading teams whose success depends on tight cross-team coordination and high quality delivery
  • Strong full-stack background with some combination of Java Ruby Javascript and React and experience with microservice-based architectures on AWS or GCP
  • Fluency with Agile delivery preferably with scaled models such as SAFe
  • Positive attitude and exemplary communication skills
  • Demonstrated experience mentoring and developing engineers
  • Experience as an Agile Scrum Master / Team Coach on a cross-functional team is preferred
  • A thoughtful people leader: mentorship equitable calibration conflict resolution sponsorship of underrepresented team members

Reports to: VP Engineering

Job Level: Manager

Total Rewards and Benefits: 

At OppFi we are committed to fostering a fair and equitable workplace. The compensation range for this role reflects our good faith compensation estimate for this position. Final offers are determined based on a myriad of factors including but not limited to experience skills qualifications and other relevant business considerations. Candidates are encouraged to discuss compensation expectations during the hiring process. In addition to base pay the total compensation package includes eligibility and potential for performance-based bonuses and equity grants dependent upon the role and job level. 

OppFi offers a flexible remote environment 401(k) matching program and generous paid time off. Other benefits include medical dental and vision coverage and tuition reimbursement. Additional benefits include DoorDash DashPass Figo pet insurance Rocket Lawyer and access to LinkedIn Learning. OppFi also offers Fringe a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber DoorDash and UrbanSitter. #LI-Remote

Compensation Range:
$148000$220000 USD

EEO Statement:

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local state federal law or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes procedures and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

As part of OppFi’s commitment to providing equal opportunity to qualified individuals OppFi will ensure that persons with disabilities are provided reasonable accommodation as defined by applicable laws and organizational policies. If reasonable accommodation is needed to participate in the job application or interview processes or job requirements please contact our People Team at [email protected].

Pursuant to the requirements of the California Consumer Privacy Act OppFi is providing the "OppFi California Employee Privacy Policy" which details the categories of personal information collected and your rights under the policy. If you are a California resident please review the policy here: https://www.oppfi.com/careers/.

The information in this document is for general informational purposes only. It is not intended to be an all-inclusive list or description of the organization and its requirements for positions and employees. OppFi reserves the right to modify or change the information on this document at its discretion.

Skills Required

  • 10+ years of experience in software engineering
  • 4+ years managing engineers
  • Hands-on experience with AI coding tools in production workflows
  • Strong full-stack background with Java Ruby Javascript and React
  • Experience with microservice-based architectures on AWS or GCP
  • Fluency with Agile delivery preferably with scaled models such as SAFe
  • Experience as an Agile Scrum Master / Team Coach on a cross-functional team

What the Team is Saying

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The Company
HQ: Chicago IL
450 Employees
Year Founded: 2012

What We Do

OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform which includes financial inclusion and excellent customer experience the Company supports consumers who are turned away by mainstream options to build better financial health. OppFi maintains an A+ rating from the Better Business Bureau (BBB) a 79 Net Promoter Score and maintains a 4.5/5 star rating on Trustpilot with more than 5000 reviews making it one of the top customer-rated financial platforms online. We have been an Inc. 5000 company for five straight years a Deloitte’s Technology Fast 500™ and the seventh fastest-growing company in Chicagoland in 2021 as measured by Crain’s Chicago Business based on five-year growth rate. Most recently we were named one of Crain’s 2024 Fast 50 and Built In’s 2025 Best Places to Work in Chicago.

Why Work With Us

We are a team of caring innovative and inclusive individuals who thrive in being immersed in diverse talents expertise perspectives and backgrounds. OppFi offers competitive salaries and great benefits like 401(k) matching learning and development opportunities and employee-led communities.

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OppFi Offices

Remote Workspace

Employees work remotely.

OppFi is a remote-flexible workplace meaning that team members have flexibility to work remotely and/or at the OppFi office located in downtown Chicago depending on their role. Non-local employees are granted two annual trips to the Chicago office.

Typical time on-site: None
HQChicago IL
OppFi is located in the heart of downtown Chicago adjacent to Michigan Avenue and across the street from beautiful Millennium Park.

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Date Posted

05/28/2026

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