Onboarding Manager

Compa is a venture-backed AI startup revolutionizing the future of compensation.

In a dynamic job market with hiring challenges accountability and the rise of AI companies need the best data to stay ahead of industry changes competition and costs. Compa has developed the premier real-time compensation data platform delivering top-tier compensation intelligence to leading enterprise teams.

Compa is a compensation intelligence company built to augment enterprise compensation teams in the era of AI.

Our customers include the world’s biggest companies: NVIDIA Stripe DoorDash Open AI TMobile Moderna Workday Ulta Target and more.

Locations:

Compa headquarters are located in Irvine California with growing sites in Denver Colorado and San Francisco California. We’re a collaborative curious and driven team that values transparency ownership and continuous learning and prioritizing in person work where possible.

We are seeking an Onboarding Manager to lead the integration of high-quality customer data into our platform. This person will get data live quickly reliably and in a way that delivers immediate value while strengthening our position as a leader in compensation market intelligence. This role will provide exceptional data-quality-focused support to an assigned portfolio of customers building early trust through transparent progress and strong cross-functional coordination and will report to Compa’s Director of Customer Activation & Success.

Own the Onboarding of Customer Data

• Partner with customers to quickly and accurately map their compensation data into our global market data model creating clarity at every step and building early trust through clean confident execution.

• Lead customers through data submission validation and integration with a focus on speed quality and transparency so they can realize value as soon as possible.

• Own the onboarding project management process end-to-end by creating mutual agreed upon timelines setting clear expectations and coordinating across teams to ensure a smooth on-time launch.

Optimize Our Processes

• Proactively identify bottlenecks and pain points in the data onboarding journey and drive solutions that streamline execution and accelerate time to value.

• Implement scalable process improvements that increase efficiency enhance transparency and create a more seamless customer experience.

• Maintain clear comprehensive onboarding documentation and develop training materials that enable consistent high-quality delivery across teams.

Serve as the Conductor During Onboarding

• Maintain clear proactive communication with both customers and internal teams keeping progress transparent and aligned at every stage.

• Equip customers with the guidance and product training they need to successfully bring their data into the platform with confidence.

• Coordinate cross-functionally with Compensation Analysts and Integrations Engineers to remove blockers manage dependencies and keep onboarding on track.

• Maintain a strong grasp of all active projects; their status risks and priorities while also driving urgency with customers to keep projects moving forward.

• 3+ years of experience in customer onboarding implementation post- sales solutions engineering technical account management or similar roles

• Experience with CRM systems onboarding tools and data integration platforms

• Strong problem-solving and analytical skills with proficiency in tools like Excel or Google Sheets

• Clear written and verbal communication with the ability to explain complex concepts simply

• Affinity for working directly with customers in both technical and advisory capacities

• Focus on continuous improvement to enhance onboarding efficiency and deliver a strong customer experience from day one

• Ability to manage multiple projects and collaborate effectively across teams

• Familiarity with HR technology systems and ability to quickly learn new tools

• Self-starter with a strong drive to learn improve and operate with limited guidance

• 5+ years of experience in customer onboarding implementation solutions engineering technical account management or similar roles

• 2+ year of domain expertise in compensation and/or HR tech to support integrations with systems such as Workday SuccessFactors Greenhouse and others.

• Sound understanding of all elements of compensation (base incentives equity) and how they interact

• Proficiency with AI tools such as ChatGPT Claude or NotebookLM with the ability to apply them to streamline workflows and improve onboarding efficiency

What We Do

Compa is a venture-backed SaaS startup revolutionizing the future of compensation. In a dynamic job market with hiring challenges accountability and the rise of AI companies need the best data to stay ahead of industry changes competition and costs. Compa has developed the premier real-time compensation data platform delivering top-tier compensation intelligence to leading enterprise teams. Compa is a compensation intelligence company built to augment enterprise compensation teams in the era of AI. Our customers include the world’s biggest companies: Apple NVIDIA Tesla Mastercard T-Mobile Sanofi Moderna Gilead Sciences and more.

Why Work With Us

Compa is reimagining how companies win with pay—building tools that make compensation more fair transparent and data-driven. You’ll join a mission-driven remote-first team that values ownership low ego and real impact. If you want to shape the future of work this is the place.

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