Job Description
Our Opportunity
Chewy is seeking a highly motivated Pricing Analyst to join our Pricing Operations team in our Plantation Florida office. Pricing plays a critical role in supporting customer trust business growth and profitability. The team is responsible for establishing Chewy's pricing strategy maintaining pricing accuracy and reliable reporting that enable effective business decision-making across Chewy.
This role supports day-to-day pricing operations and analysis within defined guardrails with a focus on price integrity competitive coverage data quality and defect reduction. The ideal candidate is detail oriented organized and comfortable working with large data sets to identify trends investigate issues and support sound pricing decisions. This person should be able to use established tools reports and processes to solve moderately ambiguous problems perform preliminary root-cause analysis communicate findings clearly and partner effectively with cross-functional stakeholders to improve execution and maintain pricing guardrails. Success in this role will be measured by improvements in key operational metrics like productivity pricing accuracy competitive coverage SLA adherence on key workflows and quality of analysis. Does this sound like you? If so we would love to hear from you! Come run with the Pack!
What You'll Do
- Manage Pricing Operations workflows (Exception queues outlier audits and competitive matching) through continuous execution defect identification & correction and escalation of higher-judgment cases where needed.
- Monitor competitor activity identify pricing/promotional strategy changes assortment updates and site functionality changes and communicate relevant insights and customer trust risks to the business.
- Partner with internal (Data Science Analytics Technology) and external (Category Management Promotions Finance vendors) stakeholders to ensure pricing data reporting and operational inputs used in decision-making are accurate complete and actionable.
- Analyze recurring pricing metrics and operational trends to identify issues develop preliminary hypotheses and help validate root causes with cross-functional partners.
- Investigate ambiguous pricing questions using existing tools SOPs and business context and summarize findings with recommendations and proposed next steps.
- Support recurring business reviews ad hoc analyses and continuous improvement efforts by proactively surfacing risks anomalies and data-backed opportunities to simplify manual processes improve pricing accuracy and contribute to automation or tooling enhancements where appropriate.
What You'll Need:
- Bachelor's degree in a quantitative field or equivalent analytical experience
- 1+ years of experience in pricing analytics ecommerce merchandising support operational analysis or a related field
- Strong Excel skills and ability to work with large datasets
- Working knowledge of SQL required
- Experience using dashboards and reports preferably Tableau to monitor KPIs and investigate defects or performance issues
- Familiarity with Jira or similar ticketing or workflow management tools
- Strong written and verbal communication skills and ability to translate data into clear business summaries
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Comfort working within established processes while investigating exceptions and escalating complex issues appropriately
- Experience identifying opportunities to streamline recurring workflows; exposure to scripting or process automation (Python or VBA) is a plus
If you have a disability under the Americans with Disabilities Act or similar law or you require a religious accommodation and you wish to discuss potential accommodations related to applying for employment at our company please contact [email protected].
To access Chewy's Privacy Policy which contains information regarding information collected from job applicants and how we use it please click here: Chewy Privacy Policy.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy please click here.
What the Team is Saying
What We Do
Who We AreChewy is where pet parents find everything they need for life with pets from food to fun to pharmacy. We make pet care easier more informed and more joyful through fast reliable delivery and award-winning 24/7 Customer Care including access to pet health support when it’s needed. Founded in 2011 Chewy combines the convenience of online shopping with a high-touch personalized experience built around the real moments of pet parenthood.Our MissionChewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. What We DoWe support pet parents through the highs lows and everyday moments of the pet parenting journey with:• Pet food treats and daily essentials• Supplies for dogs cats fish birds reptiles equine and small pets• Pharmacy and veterinary services including prescriptions and medications• Pet wellness and health products• Autoship for convenient recurring deliveries• Chewy+ our premium membership offering exclusive savings faster delivery and personalized pet care benefits• 24/7/365 customer support from knowledgeable pet-loving expertsWhat Makes Chewy DifferentChewy is known for industry-leading service deep personalization and our customer-obsessed culture. We combine trust convenience and care and pet parents come to us for: • Exceptional customer care• Human- and pet-centered product and experience design• Fast dependable fulfillment across a nationwide operations network• A mission-driven culture built on empathy trust and passion for petsOur CultureChewy’s culture is built for people who thrive on ownership innovation and impact. We value curiosity creativity and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn grow and unleash their full potential in a collaborative supportive mission-driven environment.How We WorkChewy’s Operating Principles guide how we think innovate collaborate and execute. These principles shape our character decision-making and approach to delivering results while connecting our people and culture in support of our mission.Where We WorkChewy headquarters: Plantation FL and Boston MAAdditional hubs: Bellevue WA and Minneapolis MN
Why Work With Us
Why You Should Work at ChewyChewy is a unique fast-growing e-commerce and tech leader where builders creators and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Date Posted
05/01/2026
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