Principal Engineer at Jobgether

Team: IT

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Engineer in United States.

As a Principal Engineer, you will lead the design and development of cutting-edge Conversational AI and cloud-native messaging solutions, helping organizations transform their contact center and AI capabilities. You will partner with architecture and engineering teams to create scalable, resilient, and high-performance applications, integrating real-time voice, AI models, and platform SDKs. This role offers the opportunity to shape technical direction, mentor engineers, and implement solutions that directly impact enterprise clients. You will work in a collaborative, agile environment, driving innovation and engineering excellence while delivering high-quality software. The position combines technical leadership with hands-on coding, allowing you to influence both architecture and execution. Success in this role directly contributes to the evolution of next-generation AI-driven communication platforms.

Accountabilities:

Lead the design and implementation of cloud-native messaging and AI applications that advance Conversational AI capabilities.

Partner with architecture teams to define requirements, translate vision into scalable solutions, and ensure technical alignment across projects.

Integrate real-time voice, platform SDKs, and AI-driven services into enterprise-grade products.

Guide engineering teams, set best practices, and foster technical excellence through mentoring and code reviews.

Participate actively in agile Scrum teams, contributing to sprint planning, execution, and continuous improvement.

Drive comprehensive test automation and quality-first delivery processes.

Collaborate with cross-functional teams to ensure solutions meet business and technical requirements, with attention to scalability, reliability, and performance.

Requirements:

Bachelor’s or Master’s degree in Computer Science, Communications, or a related field.

10+ years building full-stack applications using Java and Node.js (experience with Vue is a plus).

5+ years designing and architecting enterprise SaaS products; 2+ years developing real-time voice solutions.

Experience delivering AI products to production, with knowledge of cloud platforms and Kubernetes (GCP experience preferred).

Proficiency in distributed systems, microservices, RESTful APIs, and technologies such as Kafka, Redis, and NoSQL.

Strong background in data analytics and reporting, especially for contact centers or conversational AI (preferred).

Proven leadership in technical strategy, mentoring engineers, and guiding architectural decisions.

Familiarity with Agile/Scrum methodologies and experience in complex, collaborative environments.

Exceptional problem-solving, analytical, and communication skills, with the ability to balance strategic thinking and hands-on execution.

Benefits:

Competitive salary range: $170,000–$200,000 USD, with compensation based on experience, location, and skills.

Comprehensive health coverage including medical, dental, and vision plans.

401(k) retirement plan with employer match, plus HSA/FSA options.

Employee Stock Purchase Program (ESPP) to share in company growth.

Life, disability, and supplemental insurance, plus legal and identity theft protection.

Flexible PTO and paid public holidays, with generous parental leave policies.

Remote-first work environment, with optional coworking space access.

Professional development resources, wellness programs, and inclusive workplace culture that supports growth and work-life balance.

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