Product Manager (Partners)

24WD79991

Position Overview

We are seeking a highly motivated and experienced Product Manager to join Autodesk's Partner Product Domain with specific focus on our Autodesk Partner Center portal.

Our Partner Product domain is part of the Enterprise Systems & Experience (ESE) team. ESE ideates, plans, builds and runs the enterprise foundation for Autodesk. We build platforms that help our employees and partners drive value for our customers. Also, we are transforming our culture and embracing a product-led mindset while focusing on engineering best practices.

In this role, you will help shape the future of how we digitally engage with our channel partners, focusing on enabling our 3rd party solution provider partners to sell and support Autodesk products for our customers. You will work with Sr. Product Managers for the Partner Center portal, Partner Web Services and other solutions to define, prioritize and implement high value capabilities, and act as a conduit between partners, internal stakeholders, and the engineering teams that build our solutions. This position demands a balance of technical knowledge, business acumen, and excellent communication skills to manage the product backlog, roadmap, and capability delivery, ensuring alignment with Autodesk's strategic objectives.

Responsibilities

• In partnership with Senior Product Managers, develop the product strategy and roadmap for the Partner product domain and specifically the Autodesk Partner Center portal, aligning with the company vision and objectives

• Collaborate with team members to gather insights and identify user pain points, needs, and opportunities

• Leverage data, research and a robust feedback loop to conduct product discovery and define and prioritize product features and requirements based on business impact

• Create detailed requirements, user stories, and acceptance criteria to guide development and ensure agreement on user needs

• Collaborate with architecture to provide scalable and stable solutions that align to enterprise architecture principles

• Work with engineering teams to lead the successful implementation and delivery of partner facing products and features

• Collaborate with user experience design teams to ensure intuitive and user-friendly interfaces that enhance the user experience and align with a target partner and customer journey

• Monitor main product metrics and analyze data to measure product performance, identify areas for improvement, and make data-driven decisions

• Promote channel partner adoption of the portal continuously improving to build best practices for partner collaboration

• Use Lean/Agile methods to deliver value through working software. Promote platform thinking, CI/CD automation, robust, scalable, secure and performant solutions

• Maintain understanding of Autodesk’s CRM, Finance, and Commerce systems and their integration with the portal

• Collaborate with various business units to enhance partner experiences

• Ensure and/or conduct user acceptance testing (UAT) for new features

• Assist support teams to review or troubleshoot partner challenges or data quality issues to identify improvement opportunities

• Monitor key performance indicators (KPIs) for portal adoption, usage, and performance to drive continuous improvement

Minimum Qualifications

• Advanced understanding of Salesforce CRM with including Sales and Customer Success capabilities and familiarity with the Salesforce data model, including Customer Data, Opportunities, and Quoting

• Basic data analysis skills for querying Salesforce data and evaluating feature effectiveness

• Basic understanding of ERP processes from order to billing and collections

• Basic experience with API integration and highly integrated enterprise systems

• 5-8 years of Product Management experience, having shipped multiple scalable products

• Ability to work globally, sensitive to localized user needs and time zones

• Proven success in lean engineering and Agile software development

• Ability to translate customer needs into actionable product vision and requirements

• Excellent communication, organizational, and time management skills

• Ability to gather, analyze and use data to make decisions, understand relevant business problems, justify and support prioritization and ensure effective solutions

• Bachelor's degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus

Preferred Qualifications

• Experience with channel partner interactions, especially in SaaS markets

• Experience in any of Autodesk’s industries, including Architecture, Engineering, and Construction (AEC); Product Design and Manufacturing; or Media and Entertainment

• Comfort with ambiguity and flexibility and ability to distill ambiguity into prioritized activities and results

• Customer service orientation and a deeply analytical mindset

• Ability to inspire engineers, designers, and integrators with a collective vision

• Detail-oriented yet adaptable

#LI-PW1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).