Job Description
At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About Klaviyo
Klaviyo is the B2C CRM built for consumer brands — combining customer data segmentation and campaign execution across email SMS and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY) with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We've raised our fiscal year 2026 outlook our customer base has grown to over 193000 and the number of customers generating $50K+ in ARR grew 37% year over year. We're scaling up-market and this role sits at the center of that motion.
The Role
You'll lead a team of experienced Enterprise AEs focused on large complex deals in the East Coast region. This is an execution-first leadership role — you'll be accountable for pipeline health forecast accuracy and the development of your team.
What You'll Do
- Own the team forecast: set the cadence track leading indicators and drive accountability quarter over quarter
- Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale
- Build and execute regional enterprise strategy in close coordination with senior leadership product marketing and customer success
- Help your team manage pipeline quality prioritize deals and close large multi-stakeholder opportunities
- Identify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the team
- Partner with Business Development Solutions Engineering Partnerships Finance Legal and Customer Success to run tight enterprise account motions
- Surface pipeline and performance insights to senior leadership with clear recommendations
- Handle conflict underperformance and process friction directly and constructively
What We're Looking For
- 4+ years managing enterprise or strategic sales teams in SaaS; MarTech CRM or e-commerce experience preferred
- 6+ years of enterprise selling experience into Fortune 5000 accounts with a consistent track record above quota
- Fluency in sales metrics pipeline management and Salesforce; you run your business from data
- Experience with MEDDPICC and Command the Message
- Comfortable engaging C-suite stakeholders and navigating complex multi-threaded deals
- Familiarity with AI tools and a practical interest in using them to work faster and sharper — this matters here
- Working knowledge of e-commerce KPIs consumer behavior and the broader CRM/CDP/marketing automation landscape
Why Klaviyo
- Category-defining position: we're the only purpose-built B2C CRM at scale
- Real enterprise momentum: we're moving up-market fast with the product and GTM infrastructure to back it
- Strong financial footing: $1.2B in 2025 revenue 32% growth raised 2026 outlook
- A place that takes execution seriously — and gives you the tools team and support to deliver
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors including the applicant’s job-related skills relevant experience education or training and work location.
In addition to base salary our total compensation package may include participation in the company’s annual cash bonus plan variable compensation (OTE) for sales and customer success roles equity sign-on payments and a comprehensive range of health welfare and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding client or partner work if applicable team meetings and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career where you’ll be welcomed as your whole self from day one and supported with generous benefits we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy security bias awareness and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process you acknowledge that you have read understood and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race ethnicity citizenship national origin color religion or religious creed age sex (including pregnancy) gender identity sexual orientation physical or mental disability veteran or active military status marital status criminal record genetics retaliation sexual harassment or any other characteristic protected by applicable law.
Skills Required
- 4+ years managing enterprise or strategic sales teams in SaaS; MarTech CRM or e-commerce experience preferred
- 6+ years of enterprise selling experience into Fortune 5000 accounts
- Fluency in sales metrics pipeline management and Salesforce
- Experience with MEDDPICC and Command the Message
- Comfortable engaging C-suite stakeholders
- Familiarity with AI tools
- Working knowledge of e-commerce KPIs and consumer behavior
What the Team is Saying
What We Do
Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI Klaviyo combines marketing automation analytics and customer service into one unified solution making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183000 brands like Mattel Glossier Daily Harvest and Liquid Death deliver 1:1 experiences at scale improve efficiency and drive revenue.
Why Work With Us
We refer to our employees as ‘Klaviyos’ and we make up a diverse community united around shared values: We’re curious collaborative driven innovative fun and fully ourselves at work. No matter which team you join your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.
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Klaviyo Offices
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Employees engage in a combination of remote and on-site work.
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Date Posted
06/01/2026
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