Senior Agentic AI Engineer

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to www.zetaglobal.com.

Role Snapshot 

We’re hiring a hands-on Agentic AI engineer to build bidder-adjacent agents that improve campaign performance using RAG + tool-using workflows in a closed-loop ACE (Observe → Reason → Act → Evaluate). This is not a classic “train a model and deploy it” role—this is agentic decisioning + evaluation + safety in a low-latency AdTech environment. 

What You’ll Do 

• Build bidder-adjacent agentic workflows that recommend/execute campaign control actions (targeting constraints budget & pacing levers bid modifiers supply/inventory selection creative routing). 

• Implement production-grade RAG: retrieval from policies/playbooks campaign history aggregates and near-real-time telemetry; optimize grounding and reduce hallucinations. 

• Create safe tool/action interfaces: idempotent execution audit logs dry-run + approval gates rate limits rollback/fallback behaviors. 

• Own AgentOps: eval harnesses regression suites online experimentation (A/B) metrics tied to outcomes (CPA/ROAS pacing quality margin). 

• Add observability end-to-end (tracing prompts/retrieval/tool calls/latency) and reliability patterns (timeouts circuit breakers safe defaults). 

• Partner with Backend/Bidding Data Platform DS/Optimization Product and SRE to define the boundary between deterministic per-request bidding and agent-driven control-plane decisions. 

Must-Have Qualifications 

• 5+ years building production backend and/or applied AI systems (design → ship → operate). 

• Strong engineering in Java or Go (Python OK for evals/tooling). 

• Hands-on experience with LLMs and agentic patterns (tool use structured outputs multi-step loops). 

• Hands-on RAG experience (embeddings hybrid retrieval reranking chunking context assembly). 

• Experience building evals and monitoring for AI systems (offline benchmarks + online experiments). 

• Cloud + distributed systems fundamentals (APIs microservices streaming/eventing; AWS preferred). 

Nice-to-Have 

• Programmatic advertising (DSP/SSP/RTB) or other high-scale real-time decisioning domains. 

• Experience with safety/policy enforcement for agent tools (prompt/tool sanitization allowlists schema validation). 

• Experience designing “AI control plane” systems that influence production outcomes while keeping serving paths stable. 
• Familiarity with experimentation platforms feature stores and large-scale telemetry pipelines. 

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical dental and vision coverage
• Employee Equity
• Employee Discounts Virtual Wellness Classes and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $150000 - $180000 depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individual’s sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

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What We Do

Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.

Why Work With Us

At Zeta people have the freedom to think creatively take initiative and grow. We value curiosity innovation and teamwork empowering everyone to use AI and technology in smarter ways to drive impact for clients consumers and each other while shaping the future together.

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