Senior Analyst, Provider Education

Join VillageMD as a Senior Analyst, Provider Education, working remotely in the US. 

Join the frontlines of today's healthcare transformation.

Why VillageMD?

At VillageMD, we're looking for a Senior Analyst, Provider Education to help us transform the way primary care is delivered and how patients are served. As a national leader at the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results. 

We’re creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven, and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning. 

Could this be you? 

As an integral member of the Learning and Development team you will enable our ability to deliver best in class clinical educational content while ensuring compliance for the delivery of safe patient care for our clinical teams. You will be responsible for the development, coordination, and administration of a range of learning activities and projects. You will have the ability to create content from the ground up as well as coordinate and implementation training programs. You will work closely with the Office of our Chief Medical Officer and the Clinical Operations team, various subject matter experts, operational business partners and trainers to develop and implement content. This role reports directly to Director of Learning and Development.

How you can make a difference

• Partner with Medical Directors, Clinical documentation, and Quality teams to develop curriculum strategy and continuing education opportunities
• Collaborate with Medical Directors, Instructional design, and SME’s to produce accurate and meaningful training materials
• Utilize adult learning principles translate complex clinical content into various formats for educational deployment
• Manage enterprise-wide new hire and CME curriculum for all physicians and Advance Practice Professionals.
• Ensure regional standardization of training program delivery
• In partnership with talent development create quality programs and competency metrics to evaluate trainers to assure quality, effectiveness, and consistency in teaching approaches
• Support program management of the Super User Program to provide updated EMR documentation based on releases and workflow updates
• Analyze trends from feedback, evaluations, site assessments, audits and due diligence activities to determine educational needs
• Manage regulatory components of our continuing education programs
• Collaborate with subject matter experts to create innovative, interactive, and efficient educational content incorporating a blended learning approach
• Apply tested instructional design theories, practice, and methods to provide exercises and activities that enhance the learning process
• Responsible for all components of content development including program management, needs assessment, design, and development, and working with facilitators to ensure successful implementation
• Create diagnostic, formative, and summative assessments to measure learning outcomes.
• Contribute to building and sustaining a continuous learning culture

Skills for Success

• Experience with distilling clinical information at an operational level to effect change
• Proven working experience designing and developing learning content in a healthcare environment with a firm understanding of ADDIE course development model
• Demonstrated organizational and project management skills, with ability to deliver quality projects
• Strong background in successfully formulating, implementing, and monitoring educational programs
• Demonstrated achievement with change management and education related to quality improvement initiatives
• Experience performing under pressure, attention to detail, and a commitment to doing what you say you will do
• Solution-oriented and have a passion for being hands-on in problem-solving and execution
• Self-starter with strong communication skills who maintains a high sense of urgency and accountability in delivering measurable results in line with agreed upon timeframes
• Develop innovative approaches that incorporate industry trends and best practices.
• Demonstrated ability to meet deadlines, thrive in a fast-paced environment and absorb information quickly.
• Ability to travel (10%)

Experience to drive change 

• Bachelor’s degree in Learning and Development, Human Resources, Business, Healthcare or applicable experience
• 1-3 years experience working in learning and development with content writing preferred
• Experience developing physician or leadership educational content
• Willingness to learn and understand medical terminology, medical protocol and guideline development
• Course development experience for multiple formats including ILT, vILT.
• Strong project management skills
• Advanced communication and presentation skills, both verbal and written
• Continually strives to improve their knowledge through formal education, attendance at workshops and conferences
• Actively participates in professional and related organization meetings and reading

How you will thrive 

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefit package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.  

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.  

Our unique VillageMD culture – how inclusion and diversity make the difference 

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

For Colorado Residents only: The target hiring compensation range for this role is $78,000 to $98,000. At VillageMD, compensation is based on several factors including but not limited to education, work experience, certifications, location, etc. This role may be eligible for annual/quarterly bonus incentives (if applicable), and the selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan with company match.

Explore your future with VillageMD today.