Senior Associate, Business Operations

OVERVIEW

Instacart’s Strategy & BizOps team moves quickly to set direction for our organization and solve Instacart’s toughest cross-functional problems. This is a rare opportunity to impact an innovative, industry-leading company, with high visibility into Instacart’s Product, Engineering, Analytics, Operations, Business Development & Finance teams.

As a Strategy & BizOps team member, you will be the primary point of contact for our leadership team on critical questions related to Instacart’s near-term and long-term success. You will need to solve for multiple strategic priorities (i.e. growth, efficiency, and quality) and consider various stakeholders (customers, shoppers, advertisers, and retailers). Each week will bring you a new set of projects and challenges, where success is measured by data-driven outcomes -- you will have the satisfaction of seeing the results of your work and earning the gratitude of your peers while growing your career and learning the ins-and-outs of a cutting-edge tech startup.

You are the perfect mix of analytical, technical, and operational. You will collect, sanitize, analyze, and synthesize data; apply critical thinking & communications skills to make actionable recommendations; and drive those recommendations to execution. You are a clear, confident communicator who loves taking a complicated problem, decomposing it, and building a compelling business case.

ABOUT THE JOB

• Conduct quantitative research and analysis requiring complex data retrieval that results in compelling recommendations for our senior leadership team
• Design sustainable solutions, while persuading and aligning various stakeholders, turning your strategic recommendations into reality
• Develop a rigorous and detailed understanding of the P&L across multiple dimensions to understand critical revenue drivers and develop insights
• Serve as the primary cross-functional liaison between Instacart's Marketing, Product, Data Science, and Finance teams

ABOUT YOU

• Work experience in a relevant field with demonstrated cross-functional influence, and a track record of leveraging data for business impact. 
• Ability to deep dive into data, identify and quantify opportunities, and design creative and sustainable solutions. 
• Proficiency in SQL required; experience with BI tools, and/or Python/R strongly preferred.
• Polished communication skills and comfort working with internal and external stakeholders including senior leadership.
• Ability to identify and develop business cases for strategic growth opportunities and operational improvements and seamlessly executing projects from proposal to implementation.
• A self-starter with the ability to quickly respond to problems independently and consider all stakeholder needs.

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