Job Description
About Upstart
At Upstart we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day we bring creativity experimentation and advanced AI to reshape access to credit helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1800 signals powering smarter fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea every voice and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first giving most Upstarters the flexibility to do their best work from wherever they thrive alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites planning sessions and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus Austin the Bay Area or New York City (opening Summer 2026) you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems excited to innovate with purpose and motivated by work that truly matters we’d love to hear from you.
The Team:
The Delivery team enables engineers at Upstart to build test and ship software safely through a reliable secure and auditable delivery system. The team owns the build and release pipeline service creation experience and the engineering portal and leads cross-functional efforts to eliminate friction across the software delivery lifecycle.
Our goal is to make shipping software fast and predictable. We are working toward a model where engineers can go from idea to production in a single day through self-service workflows that minimize manual coordination and operational overhead.
This includes evolving CI/CD infrastructure standardizing service creation embedding observability and reliability by default and providing a unified platform for service lifecycle management. The team operates at the center of engineering productivity and partners closely with platform SRE and product engineering teams to deliver scalable high-leverage solutions.
As a Senior Engineering Manager of the Delivery team you will lead a team responsible for improving the reliability speed and usability of Upstart’s software delivery platform. Your focus is execution. You will drive high-impact improvements to developer workflows reduce friction in the path to production and ensure systems are scalable observable and easy to operate.
You will partner closely with platform SRE and product engineering teams to advance a self-service delivery model where engineers can build deploy and operate services with minimal manual coordination.
This role is suited for a hands-on leader who brings strong technical judgment drives consistent execution and builds high-performing teams. You will balance near-term delivery with incremental platform improvements that make software delivery more predictable and reliable across the organization.
How you’ll make an impact
You will lead a team delivering critical improvements to engineering velocity and system reliability.
- Team Leadership and Execution
- Manage and develop a team focused on CI/CD service lifecycle tooling and developer experience
- Drive execution against clear priorities with consistent high-quality delivery
- Establish strong engineering practices across reliability testing and observability
- Build a culture of ownership continuous improvement and pragmatic decision-making
- Delivery Platform Evolution
- Improve build and deployment workflows to increase speed and reduce friction
- Drive adoption of standardized deployment patterns across services
- Simplify and modernize delivery infrastructure while maintaining stability
- Ensure systems are scalable secure and resilient
- Developer Experience and Self-Service
- Enable self-service workflows for service creation deployment and platform integrations
- Reduce manual coordination support tickets and reliance on tribal knowledge
- Partner with stakeholders to identify pain points and prioritize high-leverage improvements
- Contribute to the engineering portal as the central interface for service lifecycle operations
- Reliability and Operational Excellence
- Embed observability and operational standards into delivery workflows
- Ensure systems support safe auditable and predictable releases
- Reduce toil and improve system health through targeted improvements
Minimum Qualifications
- 5+ years of engineering management experience
- 7+ years of experience in software engineering DevOps or platform engineering
- Strong technical background in CI/CD systems cloud infrastructure such as AWS and distributed systems
- Ability to define clear team charters and execute with speed and alignment
- Track record of hiring mentoring and retaining high-performing engineers
- Execution-focused leadership with a track record of predictable delivery
- Technical depth to guide architectural decisions and trade-offs
- Systems thinking across reliability scalability and developer experience
- Strong cross-functional collaboration
Preferred Qualifications
- Experience with managing large-scale CI/CD systems such as Jenkins or GitHub Actions
- Experience building or improving self-service developer platforms
- Familiarity with microservices architectures and service lifecycle management
- Experience supporting platform or architectural transitions
- Strong product mindset when building internal tools
Position location This role is available in the following locations: Remote - US
Time zone requirements The team operates on the East/West coast time zones.
Travel requirements As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
#LI-REMOTE
#LI-MidSenior
At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).
What you'll love
At Upstart our benefits are designed to support your health financial well-being family and personal growth. Here’s what you can expect:
- Competitive compensation including base pay bonus opportunities and annual equity grants that vest quarterly
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed up to $15000 per year
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
- Affordable medical dental and vision coverage with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
- Health Savings Account contributions from Upstart for eligible plans
- Income protection benefits including company-paid Basic Life AD&D and Short- and Long-Term Disability coverage with options to purchase supplemental coverage
- Paid time off sick and safe time and company holidays
- Paid family and parental leave to support caregiving and major life moments
- Family-centered benefits through Carrot and Cleo supporting fertility parenthood and caregiving
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources including access to financial planning tools and a financial concierge service
- Annual wellness allowance to support your physical and emotional well-being and personal development based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work no matter where you work from
- Connection and community through team events and onsites all-company updates and employee resource groups (ERGs)
- Onsite perks including catered lunches and fully stocked micro-kitchens when working from one of our four offices located in the Bay Area Austin Columbus and New York City (opening Summer 2026!).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email [email protected]
https://www.upstart.com/candidate_privacy_policy
Top Skills
What the Team is Saying
What We Do
Upstart is the leading AI lending marketplace connecting millions of consumers to more than 100 banks and credit unions that leverage Upstart’s AI models and cloud applications to deliver superior credit products. With Upstart's AI lenders can approve more borrowers at lower rates across races ages and genders while delivering the exceptional digital-first experience customers demand. More than 80% of borrowers are approved instantly with zero documentation to upload. Founded in 2012 Upstart’s platform includes personal loans automotive retail and refinance loans home equity lines of credit and small-dollar “relief” loans. If you are energized by the impact you think you could make at Upstart we'd love to hear from you!
Why Work With Us
Connection to our mission creates a special environment where people feel passionately about the impact they make in the world. Upstart is fast-paced and we encourage ownership at all levels of the organization. As a result culture at Upstart is driven by Upstarters. Upstarters are proactive talented multi-dimensional and collaborative.
Gallery
Upstart Offices
Remote Workspace
Employees work remotely.
Upstart has a digital-first model enabling most Upstarters can live and work anywhere in the U.S. We also offer in-person options from our office locations in San Mateo California; Columbus Ohio; Austin Texas; and New York City NY.
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Date Posted
04/24/2026
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