Senior IT Systems Engineer

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

Biz Tech at SeatGeek is doubling down on automation and better tools to make what we feel is the strongest team in the industry even more effective. We need a curious, creative, proactive IT Systems engineer to join our Corporate Engineering team and further this mission. As a member of this team, you will wear many hats, and be responsible for up-leveling the effectiveness and engineering practices of our most critical core systems. Corp Eng owns Identity and Access Management, Endpoint Management and a catalog of SaaS products, to name a few. You will need to be comfortable working across disciplines as the team matures.

The right candidate will be a solid all-rounder with a passion for helping up-level people, processes, and systems across the company. You'll have an entrepreneurial spirit that drives you to create seamless technology experiences for your stakeholders, some of which you'll need to write yourself.

What you’ll do

• Help create and implement a vision that drives us towards modern best practices for Client and Identity, including infrastructure as code and Zero Trust
• Work across People, Corp Eng / Biz Tech (IT), and Security to automate and streamline our onboarding/offboarding processes, and make role based permissioning easy to deploy
• Bootstrap the engineering practice for our growing client endpoint fleet, which is a mix of Mac and Windows
• Leverage Python, Bash, etc. to automate routine tasks and integrate with APIs
• Collaborate with Security to ensure that our client endpoints are always protected, easy to update, easy to inventory, and easy to use
• Work with the broader Biz Tech team to provide training, documentation, and learning opportunities

What you have

• 4+ years experience working in a fast-paced technology centric organization
• Strong experience in Mac/Windows administration
• Experience with Identity and Access
• Experience as administrator for the following End User Tools: Slack, Google Workspace, and Google Meet
• Working knowledge of these core Corporate Engineering Tools: Okta, Jamf/Kandji, Airwatch.
• Self-starter/proactive/creative problem solver. You’re excited by diving into new challenges. Passion for delivering seamless experiences to your stakeholders
• Experience designing, developing automations in Okta workflows, Workato, Zapier, or similar
• Fluency in English

Our stack

• Cloud Experience (AWS, GCP, Azure, etc)
• IAC (Terraform, Cloudformation, etc)
• Programming / Scripting with one or more languages (Python, Go, Bash, etc)
• API knowledge - Be able to use, manipulate, and interact with APIs
• Git (Github, Gitlab), code reviewing etc

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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