Senior Manager, North America Services Sales & Channel

The North American Field Services team collaborates with our subscription sales group, professional services, and our partners to help sell the Boomi solution and associated consulting/support services. Furthermore, the team ensures our customers are obtaining maximum value from our solution and works alongside other groups within CX to stimulate referencability.

About The Role:

The Senior Manager, North America Services Sales & Channel is responsible for establishing, leading, and executing on all strategic and operational functions for the North America Field Services team.

Key Areas of Responsibility:

• Drive the North America Services Sales & Channel team in implementing sales behaviors to exceed budgets over multiple quarters, and ensure robust pipeline coverage and forecast behaviors for precise accountability to improve close rates and demand generation levels.
• Collaborate with Global Field Enablement and other teams to guarantee the successful implementation of any new programs and direct organizational change efforts impacting the Service Executive community.
• Prepare data-driven analyses to support senior management decision making, driving clarity and insight into the health of the business and necessary actions to improve. Partner closely with our Finance team to recognize data and reporting gaps and implement effective solutions. Collaborate on fiscal year planning and territory quota achievement.
• Lead several strategic initiatives to enhance operational efficiencies and scale the practice effectively. Align initiatives with the global Strategy and Enablement team, and partner with stakeholders in other segments such as Sales, Global Partners, and Marketing on other strategic initiatives and programs.

About You:

Basic Qualifications:

• 7+ years of Sales Operations experience, preferably in a SaaS environment
• Comprehensive understanding of the Professional services industry and Customer success
• Thorough understanding of critical financial metrics associated with the above-mentioned areas.
• Experience working in a global, matrixed organization
• Strong sales pipeline and forecasting leadership skills
• Proficient with Salesforce.com/Clari

Other Qualifications:

• Demonstrated ability to establish strategy, grow and develop businesses in a similar context
• Demonstrated leadership skills and ability to collaborate effectively across matrixed teams globally
• Strong communication skills
• Ability to work in a diverse, fast-paced environment and manage multiple projects or initiatives simultaneously. Experience in Project Management desired.
• Demonstrated ability to direct and inspire teams as well as analyze complex problems
• Ability to build and sustain exceptional relationships at multiple levels