Senior Sales Operations Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Sales Operations Specialist based in the United States.

This role sits at the center of a fast-paced commercial organization, ensuring that sales operations run smoothly, efficiently, and with strong cross-functional alignment. You will act as a key operational partner to sales leadership, supporting strategic initiatives, data management, and day-to-day execution across the sales lifecycle. The position blends analytical rigor with hands-on coordination, from managing CRM systems and sales reporting to supporting bids, tenders, and customer engagement activities. You will play a critical role in improving processes, strengthening communication between teams, and ensuring visibility into key sales priorities. This is a highly collaborative environment where precision, responsiveness, and ownership directly impact commercial performance. It is an opportunity to contribute to a mission-driven organization focused on improving outcomes through smarter operational execution.

• Provide direct administrative and operational support to sales leadership, including calendar management, meeting coordination, and executive support.
• Maintain and optimize CRM systems (Salesforce), ensuring data accuracy, pipeline visibility, and actionable reporting.
• Track sales deliverables, follow up on outstanding actions, and escalate delays or risks when necessary.
• Coordinate bids, RFPs, and tender processes, ensuring deadlines and dependencies are clearly managed.
• Organize sales meetings, QBRs, national sales events, and cross-functional commercial activities.
• Evaluate and improve existing sales processes by identifying gaps and developing or refining SOPs with stakeholders.
• Support data entry, reporting, and analysis to help leadership make informed commercial decisions.
• Conduct ad-hoc research and assist with vendor coordination and operational planning as needed.

Requirements:

• 4+ years of experience in B2B sales support, sales operations, or a similar commercial coordination role.
• Strong proficiency in Salesforce and Excel, with experience managing CRM data and sales reporting tools; familiarity with ERP systems is a plus.
• Excellent organizational skills with strong attention to detail and accuracy in fast-moving environments.
• Proven ability to build relationships and collaborate effectively with internal stakeholders and customers.
• Demonstrated experience improving administrative or operational processes.
• Self-starter mindset with the ability to work independently and manage multiple priorities.
• Strong communication skills and the ability to bring structure to complex workflows.

Benefits:

• Competitive salary range of $68,071 – $91,037 annually.
• Opportunity to work in a purpose-driven organization focused on healthcare safety and sustainability.
• Exposure to cross-functional commercial operations and strategic sales initiatives.
• Collaborative and fast-paced work environment with strong team support.
• Opportunities to improve systems, processes, and operational impact at scale.
• Equal opportunity workplace with a strong commitment to fairness and inclusion.
• Potential access to training and development within sales operations and commercial excellence functions.