Job Description
ABOUT THIS POSITION
The Strategic Project Manager is responsible for the successful implementation of Waystar solutions by leading the team and the client project team. This engagement begins with the sales transition to implementation the move to production and the transition of the solution and client to the Waystar Enterprise Support Team. Individuals in this position are expected to have or develop a specific knowledge of Waystar’s business industry and operations including an intimate understanding of healthcare specific billing requirements reimbursement enrollment and patient billing and payments. The successful candidate will also have the opportunity to interact with some of the largest most successful and prestigious Healthcare Enterprise organizations in the U.S.WHAT YOU'LL DO
Oversee and manage all aspects of the project implementation; including product solutions and associated revenue
Understand and support the client project success criteria and goals
Define and communicate project plan updates to the Waystar team and client project manager
Manage project status issue list and risk management reporting
Act as primary contact to the client for project and milestone issues
Coordinate Waystar project team resources and deliverables
Deliver monthly internal project status report out
Coordinate monthly strategic review sessions with client and Waystar leadership
Document client set-up information and specifics for the Transition Document
Perform other duties and /or projects as assigned by management within the area of responsibility
WHAT YOU'LL NEED
Bachelor degree is required
Exceptional critical thinking and analytical skills
Healthcare billing or healthcare operations experience required preferably institutional and provider billing knowledge
Project management experience working with large healthcare organizations preferred
Excellent Organizational skills with the ability to juggle multiple projects concurrently
Excellent written and oral communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members clients and vendor partners
ABOUT WAYSTAR
Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative cloud-based technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work always; making it happen; and joyful optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans. For more information visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members starting with 3 weeks + 13 paid holidays including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate value and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Skills Required
- Bachelor degree
- Healthcare billing or healthcare operations experience
- Project management experience with large healthcare organizations
- Exceptional critical thinking and analytical skills
- Excellent organizational and communication skills
What We Do
Waystar harnesses the power of agentic AI generative AI and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence.The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems.The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work gain insight into processes and performance and ultimately collect more revenue.At Waystar we know there’s a better more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions inspire action and promote outstanding performance. We are dedicated to providing a diverse inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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Date Posted
05/28/2026
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